This brand new CioWorld India edition, ‘The Most Admired HR Solution Providers to Watch,’ explores the roles that make certain HR solution providers stand out as the most admired. It delves into the intangible qualities that set them apart in a competitive and ever-changing industry.
The Most Admired HR Solution Providers To Watch.pdf
1. I N D I A
W RLD
VOL 02
2024
Enterprise Essential
The Evolution of Human
Resource Management as an
Important Business Function
The Most
Admired
HR Solution
Providers
to Watch
www.cioworldindia.com
Rise and Shine with
AscentHR
The Most Admired HR Solu on
Provider on the Horizon
People Capital
Top Ten Modern Trends
Transforming HRM
Present and Future
Mr Subramanyam S,
Founder,
AscentHR
4. n the dynamic realm of Human Resources (HR), the
Irole of solution providers has emerged as increasingly
pivotal. Adaptability stands as a foundational quality
that sets esteemed HR solution providers apart. As the
landscape of work undergoes constant evolution, these
providers showcase their ability to adapt in sync with the
evolving needs of organizations. They adjust their solutions
to align with emerging trends, ensuring the continued
relevance of their offerings in dynamic work environments.
Innovation serves as a cornerstone for earning admiration
among HR solution providers. The most esteemed entities
in this field exhibit a dedication to pushing boundaries and
introducing fresh approaches to tackle challenges in talent
acquisition, employee engagement, and workforce
management. Their innovative solutions not only streamline
HR processes but also bolster the overall effectiveness of
organizational strategies.
Architects of the
Future in Human
Capital Management
5. Editor’s
Note
Esteemed HR solution providers prioritize user-centric
design principles. They understand the importance of
crafting tools and platforms that are intuitive, user-friendly,
and tailored to the distinct requirements of HR
professionals. This focus on user experience enhances the
adoption and efficacy of their solutions across diverse
organizational landscapes.
The adept utilization of technology to enhance HR practices
is a defining characteristic of the most respected solution
providers. Whether through sophisticated analytics,
artificial intelligence, or other state-of-the-art technologies,
these entities harness digital tools to augment decision-
making, streamline workflows, and offer data-driven
insights that empower HR professionals.
Furthermore, another aspect that distinguishes respected
HR solution providers is their commitment to fostering
inclusivity and diversity. They acknowledge the
significance of creating solutions that cater to the varied
workforce landscape, addressing the unique needs and
challenges encountered by different demographic groups.
This inclusivity extends beyond their products to
encompass their organizational cultures as well.
This brand new CioWorld India edition, ‘The Most
Admired HR Solution Providers to Watch,’ explores the
roles that make certain HR solution providers stand out as
the most admired. It delves into the intangible qualities that
set them apart in a competitive and ever-changing industry.
As organizations grapple with the complexities of talent
management, these esteemed HR solution providers stand
out as symbols of innovation, adaptability, and user-focus.
Their contributions play a pivotal role in shaping the future
of HR practices, influencing how businesses tackle human
capital management in a constantly evolving professional
environment.
7. 20
Infotrack Systems
A Game Changer in
the HR Solutions Landscape
28
Talent Corner HR Services
Building Better Workplaces
with Innovation and Insights
Contents
Profiles
Ar cles
16 24
Enterprise Essential
The Evolution of Human
Resource Management as an
Important Business Function
People Capital
Top Ten Modern Trends
Transforming HRM
Present and Future
8. Rise and Shine with
AscentHR
The Most Admired HR Solu on
Provider on the Horizon
AscentHR is more than just
so ware; it's a complete
ecosystem designed to
empower people, streamline
processes and fuel
organiza onal growth.
9. C O V E R S T O R Y
Mr Subramanyam S,
Founder,
AscentHR
10. he Indian human resource
Tindustry was reeling under the
quagmire of clunky payroll
software and impersonal employee
portals when a star rose on the horizon:
AscentHR. It revolutionized the way
the entire human resource sphere
functions.
When you step into the world of
AscentHR, you witness the
phenomenon of how human resources
transforms from a back-office burden
to a strategic advantage. This rising
star in the HR tech scene is more than
just software; it's a complete ecosystem
designed to empower people,
streamline processes, and fuel
organizational growth.
Yet, the first question you might be
asking is, why AscentHR? The answer
lies in its major distinctive traits.
*Beyond Compliance, Towards
Engagement: AscentHR goes beyond
just ticking compliance boxes.
Its intuitive platform fosters employee
engagement with learning,
performance management tools, and
seamless communication channels.
Watch employees thrive as they take
ownership of their growth and
development.
*Innovation in Every Byte:
AscentHR isn't content with the status
quo. The team constantly innovates,
integrating talent acquisition
advanced
tools, intelligent performance
analytics, and automated workflows to
make HR processes effortless and
insightful. Expect the unexpected as
they push the boundaries of HR tech.
*A People-First Philosophy: At
AscentHR, technology serves
humanity, not the other way around.
The company’s platform, StoHRM, is
designed with user experience at its
core, offering mobile accessibility,
customizable dashboards, and intuitive
interfaces that make HR management a
breeze for everyone.
The Most Admired HR Solu on Providers to Watch
*Built for Scale: Whether you're a
nimble startup or a sprawling
enterprise, AscentHR has your back.
Its scalable solutions adapt to your
evolving needs, empowering you to
easily manage talent, payroll, and
compliance, regardless of size.
*A Champion for Inclusivity:
AscentHR champions diversity and
inclusion in the workplace. According
to Mr Subramanyam S, the Founder,
their platform supports flexible work
arrangements, promotes equal
opportunities, and fosters a culture of
belonging for all employees. Watch
them lead the way in creating a more
equitable and thriving work
environment.
The Saga of Employee Empowerer
The origin of AscentHR traces back to
2002 when Subramanyam realized a
need for a solid and homegrown HR
solution that would help Indian
businesses in their journey to HR
Shortly a er our incep on, we rolled
out our first HR solu on, Power Pay, a
mul -country payroll engine
configured for 28 countries.
11. transformation and help them manage
their human resources more efficiently.
Shortly after its inception, the company
rolled out its first HR solution, Power
Pay, a multi-country payroll engine
configured for 28 countries. This
release marked a milestone in the
company's journey in the APAC
region, with Bangalore as its
operational epicentre. The solution was
primarily aimed at making complex
payroll processes simpler. The solution
prioritized growth opportunities in
HRO products and set the ball rolling
for the company’s evolution.
AscentHR’s business journey started
with just ten employees and a handful
of customers.
Since then, the company has been
focusing on growing organically –
from taking its solutions and
technologies and expanding them
worldwide to building support models
around sales and partner ecosystems.
In addition, the company also focuses
on achieving growth through mergers
and acquisitions to keep the entire
model running smoothly.
The company has enhanced its value
chain from payroll and benefits
administration to a full-service HR
solutions company covering multiple
global geographies. The company has
gone from ten employees two decades
ago to over 600 catering to over 700
customers representing diverse
industries and segments.
Today, the company has earned a
reputation for reliability, customer-
centricity, and customized solutions,
steadily growing from a humble
beginning to a family of multiple
connected entities spanning PEO,
RegTech, LeisureTech, and FinTech.
The Three Benchmarking Aces
AscentHR has emerged as one of the
most admired HR solution providers.
From the outset, its guiding philosophy
has been ingrained with the three
organizational tenets – Adaptability,
Accountability, and Accuracy. These
values remained a constant source of
empowerment as the company
expanded, evolved, and matured as a
living and growing entity. Today, these
values have become AscentHR’s DNA,
setting a benchmark for fellow
Ascentians to aspire to emulate.
With these values as its guiding
philosophy, the company has been
unleashing efficiency for its customers
since 2002. In fact, 2023 marks
AscentHR’s 21 years of being in a
thriving business. These values
underpin everything at AscentHR – its
people and the innovative HR solutions
the team builds.
AscentHR believes in connecting all
the parts of the company’s ecosystem
and stakeholder community. Their
success relies on these values as the
key ingredients to their relationships
with their employees, customers,
business partners, and the wider
community.
Crafting distinctive HR products and
delivering exceptional services driven
by their values has helped the company
attract marquee customers, business
partners, and staff. AscentHR now
12. enjoys a position of prominence
enjoyed by few other companies. The
company has earned a reputation for
excellence and customer-centricity,
making every stakeholder proud of
their affiliation.
Streamlining All Your HR Processes
The human resource landscape is
continually evolving. AscentHR
ensures that it remains adaptable and
ahead of industry trends, providing
innovative solutions to its clients.
AscentHR helps its client organizations
nurture the human resources they need
to grow. The team supports their
clients’ employees with HR and payroll
tasks through seamless workflows and
processes. As organizations adopt new
ways of working and use new
technologies to operate, they also
evolve in parallel.
As they grow and face new challenges,
their three organizational values guide
their people in the actions they take
and the decisions they make every day.
The company uses these organizational
values as a strategic approach to
optimize its performance. This, in turn,
empowers their clients to tackle their
HR challenges effectively through
customizable and scalable solutions,
which is key to AscentHR’s brand
identity - “Powering People
Practice.”
To navigate the evolving market
effectively, the company leverages its
well-thought-out organizational
structure to support its business goals.
The company has several market
divisions and functional groups, each
headed by an executive leader. They
rely on this structure to ensure business
focus, rapid implementation of
strategies, and enhanced governance.
Additionally, AscentHR’s business has
scale, infrastructure, experience, and
domain expertise. They consciously
consider the market and workforce
trends driving growth in the HRO
industry. They take advantage of
opportunities to deliver their HR
products and services.
As a global Professional Employer
Organisation (PEO), they help clients
drive their DEI (Diversity, Equity, and
Inclusion) by building a talent pool that
reflects a wider society with flexi-
engagement models and delivering a
superior employee experience.
With a host of proprietary solutions,
AscentHR caters to various business
requirements, from end-to-end payroll
to business expense and reimbursement
management, financial services and
personal financial wellness, online
survey tool, business compliance
management, and vendor compliance
management.
The Mark of Mighty
Over the last two decades, AscentHR
has made an indelible mark on the
HRO industry, and they continue to
evolve their products and services with
the best technology by understanding
their clients' unique needs and
challenges. For instance, the latest
offering they’ve built – StoHRM, is a
comprehensive, scalable HR system
that helps small and medium-sized
enterprises with everything they need
13. to manage human resources efficiently
and effectively. But they don’t stop
there. They continue to evolve the
software by upgrading it to achieve
HCM excellence and long-term
success.
Their developers constantly work on
modernizing their HR and payroll
platforms to make them more
accommodative and flexible, and they
add value in the form of new releases
to improve the user experience further.
In short, their strategy for excellence is
to make their systems future-proof,
ready to use, productive from day one,
and flexible to adapt.
Recognized as a driving force behind
AscentHR's achievements,
Subramanyam’s management ethos
and leadership style are culture-centric
and transformational. His approach is
to make an indelible mark on HRO
industry by inspiring AscentHR teams
to bring out exceptional products and
services that cater to clients’ unique
HR needs and challenges.
Known for his strong financial and
business acumen and his ability to
comprehend complex regulatory
environments, Subbu is a strategic
leader. He is adept at foreseeing the
evolving market needs and trends and
leveraging technology to meet those
needs.
Subramanyam’s approach to leadership
and building teams combines trust,
empowerment, and guidance. He
primarily focuses on establishing
relationships of trust, empowering
employees with the necessary tools and
resources to perform their jobs,
creating a culture of guidance, and
helping people move in the right
direction to drive outcomes
collaboratively.
Fostering Constant Tech-Access
The essence of human resources lies in
innovative solutions and enhancing the
employee experience. According to
Subramanyam, at AscentHR, they
understand the expectations one has of
technology. Today, virtually everyone
in the organization uses HR tools and
platforms. Employees expect those
tools to be user-friendly, effective, and
engaging as they perform tasks
efficiently on their phones.
That’s why AscentHR’s solutions are
built to optimize employee experience.
Subramanyam says, “When technology
is more accessible, mobile, and user-
friendly, our clients’employees are
more engaged and productive,
positively impacting the bottom line.”
Our greatest asset is our
people: That’s why we
invest substan ally in
employee development
and building our culture
to ensure that AscentHR
is a great workplace.
14. For instance, the features and
functionalities of their solutions and
applications come with access control
based on an employee’s role within the
organisation. This approach helps
secure privacy and confidentiality and
enhances ease of use by allowing users
to focus on what is relevant and most
important to them.
Additionally, all their solutions are
powered by a suite of HR analytics
tools, providing clarity and insights
into complex employee data. This
enhances the decision-making process
at every level of the organization.
Simply put, they balance functional
efficiency and workforce satisfaction
by placing the user’s experience at the
centre of any solution they design.
Innovation is the Key
Subramanyam furthers that managing
HR operations and payroll is becoming
increasingly intricate and time-
consuming. This is specifically true
among small and medium enterprises,
although they are opening up to HR
outsourcing and cloud-based HR
automation. Additionally, the
percentage of SMEs adopting HR
technology steadily increases yearly.
The start-up culture is also growing
parallelly, specifically in India.
He adds that as they continue to
observe these shifts, they realize that
their products and services must be
tailored to address the unique needs of
various business segments, helping
them increase their HR efficiency by
leveraging innovative HR tools.
To take advantage of this market
opportunity and further strengthen its
growth potential, AscentHR recently
adapted StoHRM, their comprehensive
enterprise HRMS tool, to make it
available to small and medium
businesses.
StoHRM echoes the team’s
commitment to providing an integrated
HR cloud solution designed to meet the
specific needs of HR professionals in
small and medium enterprises (SMEs).
StoHRM is a SaaS-based workforce
management platform built for SMEs,
as well as large enterprises, to help
them manage their HR processes with
a DIY (Do It Yourself) approach. With
a focus on enabling HCM on the cloud,
the solution automates the HR
processes that support the entire
employee lifecycle.
Tech AscentHR
In the realm of human resources,
technology plays a pivotal role in
enhancing efficiency. At the core of
their growth blueprint lies their ethos
of innovation and integration of
cutting-edge technologies evolving as
products, reinforcing their confidence
in continuously delivering unmatched
value to their esteemed clientele.
AscentHR’s HR software solutions and
applications help clients adapt to
change quickly and seamlessly,
providing them with unparalleled
digital transformation experiences.
They continue to expand their offering
and mature their applications through
their roadmap initiatives, investing
approximately 15% of their revenues
annually in R&D efforts to harness the
power of emerging technologies.
AscentHR’s technology stack is
diverse, with market-leading cloud
platforms, DevOps automation,
backend and frontend technologies,
and mobile app development
technologies. It is a carefully curated
ecosystem of programming languages,
quality assurance frameworks and
practices, and tools to ensure top-notch
and innovative project outcomes. They
rely on these technologies to craft
scalable and tailored solutions that
meet their customers’ unique
requirements.
Looking ahead, solidifying their
position as a tech-driven trailblazer
will be a clear focus for growth.
AscentHR is dedicated to enhancing
operational efficiency, delivering
impactful results through next-gen
products, and reinforcing its strategic
focus across the dynamic APAC-MEA
region.
An Amazing Team
The workforce is the cornerstone of
any successful organization.
Understanding it, at AscentHR, the
leadership fosters a culture of growth,
skill development, and empowerment
among their employees. Subramanyam
says, “Our greatest asset is our people.
That’s why we invest substantially in
employee development and building
our culture to ensure that AscentHR is
a great workplace.”
Ascentians come to work every day to
empower their clients to nurture their
human resources. They achieve this
mission by hiring, developing, and
retaining the top talent in the industry.
Their employee engagement model is
multifaceted. Besides regular
communication through an internal
employee magazine, internal mailers,
and town halls, they also carry out
regular employee engagement surveys,
with a good score in 2023. In 2023,
they became an “Amazing
Workplaces” certified organisation,
indicative of an effective working
atmosphere for employees with
AscentHR.
They also work through their website
and social media handles to keep their
employees and stakeholders engaged
and informed. They also provide their
employees with a free-to-use financial
15. planning tool called Jofin to enhance
their financial well-being.
They strive to foster an environment
that challenges, inspires, and rewards
their people. Innovative performance
management framework, teamwork,
and their three corporate traits –
Accountability, Adaptability, and
Accuracy are woven into their
corporate values. These values have
been reflected in their employees'
actions and behaviors.
Up and Above in Professionalism
AscentHR tailors its L&D programs to
cover various areas to meet its
employees’ upskilling, reskilling, and
career needs. The courses are
interactive and engaging, developed by
their in-house qualified trainers and
subject matter experts. The L&D
programs serve as an important
element of the continued success of
both the employees and the
organization.
We will con nue to
collaborate with our
customers on their HR
strategy in terms of HR
workflow, processes and
analy cs so that they
are equipped to achieve
new levels of efficiency
and the best business
outcomes.
16. Their robust performance management
system, consistent across all their
functions and locations, allows their
employees to channel their efforts
towards their goals and realize their
full potential. Additionally, they are
committed to training at every level,
from interns to executive leaders.
Besides focusing on developing their
existing employees, they also provide
internship opportunities to
undergraduate students. Through their
structured internship program, Begin
Your Ascent, they induct graduate
students pursuing their final year of
studies into their organization,
introducing them to the “real world of
work” by giving them basic domain
knowledge and fundamental on-the-job
training that can’t be learnt in
classrooms. This summer internship
program lays a foundation for the
interns to select their career paths and
build their networking skills, helping
them foray into new career fields and
realize their career aspirations.
The results of these dedicated
endeavors are visible in terms of
continuous process improvements and
how they do their business.
Outsmarting Obstacles
As a leader in India's human resource
horizon, AscentHR faced its share of
challenges. Sharing an instance where
his team's resilience and ingenuity
triumphed over adversity,
Subramanyam says that resilience
keeps the human spirit high in the face
of unprecedented challenges. The
global health crisis in 2020 was an
unprecedented challenge for
everybody, and “We were not an
exception.”
According to him, their challenges
were two-fold. While adopting agile
working methods, they also had to
adapt quickly and work harder to
understand their customers' needs and
challenges. This was important as they
were tasked with the huge
responsibility of overseeing payroll
management for their clients. As usual,
they had to ensure that the employees'
salaries were paid on time.
Additionally, new government
directives were to be decoded within
strict deadlines.
Due to the impact on revenues, several
companies introduced staggered pay
cuts, capped salaries, re-calibrated
incentives, re-configured job roles, and
other damage control measures. These
changes translated into frequent and
ad-hoc adjustments in the payroll
input. The AscentHR teams had to
demonstrate a higher level of diligence
to ensure on-time payroll and with
100% accuracy.
Even amidst the challenges posed by
the peak of the COVID-19 pandemic,
Ascentians demonstrated resilience in
delivering reliable payroll and
compliance services, keeping countless
lives from disintegrating, and adhering
to many statutory compliance
requirements that kept changing.
Subramanyam says they introduced
new work methods and policies that
nurtured their emotional well-being to
motivate their employees to perform
enthusiastically even during difficult
times. “We increased communication
and developed a constant feedback
loop, allowing issues and concerns to
be voiced and heard.” Implementing
this feedback loop was crucial to uplift
employee morale and provide support
to navigate various challenges, from
unreliable Wi-Fi connections to
feelings of isolation.
Driving a Holistic and Healthy Work
Culture
Today, every HR aspect goes beyond
the physical realm, touching on facets
like employee health and wellbeing
(physical and psychological).
Subramanyam adds that AscentHR
keeps employee well-being at the top
tier of its priorities. “We understand
that employee health and well-being
are indispensable to building our
competitive advantage simply because
these factors directly impact employee
attendance and job performance.”
Promoting employees’ health and well-
being leads to a more productive
workforce. Subramanyam says that’s
why they embrace these concepts and
put them into practice by adopting
multiple strategies, from office
equipment ergonomics and safety
policies and protocols to integrating
employee wellness initiatives.
AscentHR’s employee wellness
initiatives cover four key aspects –
physical well-being, social and
community well-being, financial well-
being, and mental and emotional well-
being to drive a holistic, healthy work
environment.
They engage their employees through a
robust rewards and recognition
program that provides meaningful and
employee-valued incentives, inspiring
positive vibes throughout the
organization.
AscentHR’s in-house HR teams drive
employee-centric programs and
policies. They conduct regular team-
building and fun activities, sports and
games, social events and celebrations,
employee surveys and feedback. Their
L&D function offers learning and
professional development
opportunities.
17. They empower their line managers to
offer flexible work arrangements, such
as flexi-time and reasonable
workloads. They also create a positive
work culture through senior
management visibility, ensuring their
leaders are visible and approachable.
They also support employees’ financial
security goals and aspirations through
their financial planning
platform – Jofin.
Let’s Grow Together
Looking to the future, Subramanyam
divulges his vision for AscentHR.
Originating as a specialized managed
services firm, it has evolved over two
decades into a pioneering force in HR
technology and business solutions,
driven by its adept utilization of
cutting-edge technology.
*Global presence. Subramanyam
informs that they currently have eight
offices in three countries, capable of
providing payroll delivery in 34
countries. “As we continue to grow
geographically in emerging markets,
we are where our customers are and
need us the most.”
*Innovation. He furthers that they
remain at the forefront of developing
and implementing HR technology.
AscentHR has over two decades of
experience in business support,
automation, consulting, staffing, and
compliance. Leveraging the latest
technologies and platforms, their
products and services continually
evolve, driving value across industries
and segments.
*Collaborative approach. They work
with their customers and business
partners to deliver value in each
project. They will continuously strive
to leverage and expand upon this
collaborative approach to propel us
into the future.
*Delivering results. “We will continue
to collaborate with our customers on
their HR strategy in terms of HR
workflow, processes and analytics so
that they are equipped to achieve new
levels of efficiency and the best
business outcome.”
Witness the Human Resource
Revolution
“We are proud of our journey so far.
We have graduated from managed
services to leveraging on tech and
evolving comprehensive and robust
products, enabling new GTM
opportunities.”
AscentHR isn’t just a software
provider; it is a game-changer. The
team is redefining how we manage,
engage, and empower our most
valuable asset: our people. At
AscentHR, their employees are
passionate about blending creativity
with technology to deliver integrated,
robust and scalable solutions to help
automate HR workflows. “Along with
our other entities, we provide a broad
range of products and services to cater
to various industries and business
segments,” concludes Subramanyam.
So, keep your eyes on AscentHR. As
they continue to innovate and grow,
expect them to disrupt the HR
landscape and shape the future of
work, one satisfied employee at a time.
Ready to witness the HR revolution
firsthand? Take a closer look at
AscentHR and join the team on an
inspiring journey to unlock the full
potential of your workforce.
18. uman Resource Management
H(HRM) has undergone a
remarkable transformation,
evolving from a purely administrative
function to a strategic partner driving
organizational success. In the
contemporary business landscape, this
significant evolution, transitioning
from a traditional administrative role to
a strategic business function marks the
beginning of a new era. Today, HRM
plays a vital role in driving
organizational success, ensuring that
enterprises thrive in an increasingly
competitive and dynamic environment.
From Personnel Management to
Strategic Partner
In the early days of industrialization,
personnel management focused on
basic tasks like payroll, recruitment,
record-keeping, and compliance. Thus,
traditionally, HRM primarily catered to
administrative tasks. It aimed to
maintain a compliant and efficient
workforce, with minimal emphasis on
employee well-being or development.
However, with the rise of knowledge
work and a more competitive business
environment, as businesses evolved
and became more complex, the role of
HRM expanded to encompass strategic
functions aimed at maximizing
The Evolution of
Human Resource
Management as an
Important Business
Function
16 |www.cioworldindia.com February, 2024
19. February, 2024
employee performance and
organizational effectiveness.
Organizations began to recognize the
value of their human capital, leading to
the emergence of HRM. Today, HRM
is not just about managing personnel
but also about aligning human capital
with business objectives and fostering
a positive organizational culture.
One of the key drivers behind the
evolution of HRM is the recognition of
employees as valuable assets and a
source of competitive advantage.
Organizations have come to realize that
attracting, developing, and retaining
top talent is essential for achieving
sustainable growth and success. As a
result, HRM has shifted its focus
towards talent management,
encompassing activities such as
recruitment, training, performance
management, and employee
development.
The Novel Vistas
Moreover, the digital revolution has
revolutionized HRM practices,
enabling the automation of routine
tasks and the implementation of data-
driven decision-making processes.
Advanced HRM software and analytics
tools allow organizations to optimize
their HR processes, improve efficiency,
and gain valuable insights into
workforce trends and performance
metrics.
This technological transformation has
empowered HR professionals to
become strategic partners in driving
organizational growth and innovation.
Another significant aspect of HRM's
evolution is its role in fostering a
positive organizational culture and
employee engagement. Research has
shown that organizations with strong
cultures and engaged employees tend
to outperform their competitors in
terms of productivity, profitability, and
customer satisfaction. As a result,
HRM has become increasingly focused
on initiatives aimed at promoting
employee well-being, diversity,
inclusion, and work-life balance.
Furthermore, HRM is playing an
increasingly important role in
navigating complex regulatory
landscapes and ensuring compliance
Enterprise Essen al
17 |www.cioworldindia.com
20. with labour laws and regulations. With
labour laws becoming more stringent
and enforcement mechanisms
becoming stricter, organizations rely
on HRM professionals to ensure legal
compliance and mitigate risks
associated with non-compliance.
HRM's Expanding Role
Modern HRM encompasses a broad
spectrum of activities beyond basic
administration. It now focuses on:
Talent Acquisition and Retention:
Attracting, recruiting, and retaining top
talent is crucial for organizational
success. HR professionals develop
strategies for talent acquisition,
onboarding, and employee
engagement.
Performance Management: HR
implements performance management
systems to ensure employees are
aligned with organizational goals and
receive valuable feedback for growth.
Learning and Development: HR
fosters a culture of continuous learning
by providing training programs,
development opportunities, and
resources for skill enhancement.
Compensation and Benefits: HR
designs competitive compensation
packages, including salary, benefits,
and rewards, to attract and retain talent
and ensure employee satisfaction.
Employee Relations: HR fosters
positive employee relations by
addressing employee concerns,
promoting a healthy work
environment, and ensuring compliance
with labour laws.
The Benefits of a Strategic HR
Approach
A strong HR strategy offers numerous
benefits to organizations:
Increased Productivity and
Performance: By investing in
employee well-being and development,
HR helps to create a more engaged and
productive workforce.
Enhanced Innovation: A culture of
learning and development can foster
creativity and innovation within the
organization.
Improved Employer Branding:
Strong HR practices can attract top
talent and contribute to a positive
company image.
Reduced Absenteeism and Turnover:
Engaged employees are more likely to
be satisfied and stay with the company,
reducing costs associated with
absenteeism and turnover.
The Future of HRM
The field of HRM continues to evolve.
Here are some key trends shaping the
future:
Data-Driven HR: HR is increasingly
using data analytics to gain insights
into workforce trends, optimize talent
management processes, and make data-
driven decisions.
Focus on Employee Experience:
Creating a positive employee
experience is becoming a top priority
for HR. This includes fostering a
culture of inclusion, work-life balance,
and employee well-being.
The Rise of Technology: Technology
is playing an increasingly important
role in HR, with tools for talent
acquisition, performance management,
and employee engagement.
The Road Ahead
HRM has transformed from a back-
office function to a strategic partner
driving organizational success. By
focusing on talent acquisition,
development, engagement, and well-
being, HR plays a crucial role in
ensuring a company's competitive edge
in the ever-evolving business
landscape. As technology continues to
revolutionize the workplace and
employee expectations shift, HR must
adapt and innovate to remain a vital
force in any forward-thinking
organization.
18 |www.cioworldindia.com January, 2024
18 |www.cioworldindia.com February, 2024
22. n today's competitive business environment, attracting
Iand retaining top talent is crucial for success. This is
where Private Limited, emerges as
Infotrack Systems
a name to watch in the ever-evolving HR solutions
landscape. With a comprehensive suite of technology-
driven HR solutions, Infotrack empowers businesses to
streamline processes, optimize operations, and create a
thriving work environment.
Established in 1994 by a team of seasoned IT professionals,
Infotrack Systems has not only navigated through the waves
of change but has emerged as a trailblazer in delivering
state-of-the-art HCM solutions.
Infotrack Systems' voyage in the realm of HCM
underscores its dedication to innovation, client contentment,
and technological prowess. As the company sets its sights
on the future, it stands tall on its accomplishments, poised
to pioneer new horizons in the ever-evolving arena of
Human Capital Management.
The amalgamation of forward-thinking leadership,
advanced technology, and an unwavering pursuit of
perfection drives Infotrack’s triumph. Infotrack is an ISO
9001:27001; 31000; 22301, and 14001 Certified software
company dedicated to crafting top-tier Human Capital
Management Products and solutions since its inception in
1994.
Infotrack Systems
A Game Changer in the HR Solu ons Landscape
Sameeksha Sahni,
CEO,
Infotrack Systems
Infotrack Systems is a
pioneering HCM
Solu ons provider for
three decades and
serviced numerous
sa sfied clients across
diverse industries.
20 |www.cioworldindia.com February, 2024
Infotrack Systems
23. From People Management to Payroll Perfection
Infotrack has catered to over 100 clients, including the
Ministry of Defence, Government of India, for whom it has
successfully executed numerous mission-critical and
intricate projects over the past 21 years. The Ministry of
Defence, Government of India, has recognized Infotrack's
contributions with a prestigious Gold Medal award,
acknowledging its valuable services.
As a prominent provider of on-premises and private cloud-
based HCM solutions, Infotrack serves Fortune India 100
companies, drawing upon over 30 years of extensive
domain expertise to implement HR best practices and offer
practical solutions. The Infotrack HCM Platform has
garnered the trust of more than 5 million satisfied users.
Infotrack goes beyond traditional HR software, offering a
holistic approach to managing your entire workforce. Their
solutions encompass:
Human Resource Management System (HRMS):
Simplify core HR processes like employee onboarding,
leave management, performance appraisals, and more.
Payroll Management System: Ensure accurate and timely
payroll processing with statutory compliance.
Contingent Workforce Management: Effectively manage
and optimize your temporary workforce.
Retirement and Benefits Management: Simplify
retirement planning and benefits administration for your
employees.
Virtual Assistant: Leverage AI-powered chatbots to
answer employee queries and automate routine tasks.
People Analytics and Predictive Insights: Gain valuable
data-driven insights to make informed workforce decisions.
Here are some notable HCM clients and their longstanding
associations with Infotrack:
Ÿ Gujarat Narmada Valley Fertilizers Group, the world’s
largest single-stream ammonia urea fertilizer complex,
has been partnering with Infotrack for over 23 years.
Ÿ Small Industries Development Bank of India has relied
on Infotrack's services for more than 21 years.
Ÿ Aurobindo Pharma Group has been a valued client of
Infotrack for over 20 years.
Ÿ The Murugappa Group, specifically the Chola MS
Group, has trusted Infotrack for more than 11 years.
Ÿ DCB Bank Ltd has been benefiting from Infotrack's
solutions for over nine years.
Ÿ Hero MotoCorp Group, the world’s largest two-wheeler
manufacturer, has looked to Infotrack for innovative
solutions for more than eight years, helping to shape the
workforce of the future.
A Constant Saga of Success
Central to the trajectory of Infotrack is a formidable
leadership duo comprising Dr. Bhushan Sahni, the
visionary Managing Director, and Sameeksha Sahni, the
dynamic CEO. Their unwavering dedication to innovation
and progress has propelled the company's growth and
achievements. Infotrack's distinctive Business-first
approach distinguishes it as a Business Integrator, uniquely
positioned to comprehend and cater to clients' business and
technological requirements.
The company's steadfast commitment to data security and
compliance goes beyond mere assurance; it is a tangible
reality underscored by its ISO certifications (ISO 9001,
27001, 31000, 22301, and 14001). These certifications not
only ensure the highest standards of business continuity but
also inspire confidence in clients regarding the integrity and
dependability of Infotrack's solutions.
Flagship Offerings
*People Dynamics - Human Capital Management Suite
At the heart of Infotrack's product lineup lies the People
Dynamics - Human Capital Management Suite. This fully
integrated, on-premises solution encompasses a wide array
of human capital management functionalities, including
employee relations, contingent workforce management,
retirement benefits, travel management, and ESOPs.
*Comprehensive Service Portfolio
Infotrack prides itself on delivering cutting-edge, end-to-
end, fully integrated, on-premises solutions. It stands out as
the sole provider of an object-oriented, AI-based, on-
premises HCM solution. Its extensive HR Suite features an
AI-powered voice-enabled virtual assistant, alongside ER
Suite, Contingent Workforce Suite, Retirement Benefits
Suite, and Analytics Suite.
February, 2024
21 |www.cioworldindia.com
24. Empowering enterprises with exceptional HR solutions,
Infotrack's Business-first approach ensures seamless
alignment of technology with future business needs.
Positioned uniquely as a Business Integrator, Infotrack
offers unparalleled control and robust data security through
its on-premises secure solutions. These software solutions
bolster customer development capabilities and substantially
mitigate risks.
Infotrack's People Analytics solutions deliver tangible
business benefits by amalgamating data insights with
analytics prowess. These insights drive productivity
enhancements across both HR functions and client business
operations. Furthermore, the 360-degree Continuous
Performance feedback management tool reimagines
traditional employee performance evaluations, providing a
more comprehensive and precise assessment.
Innovation at the Core
Infotrack doesn't just provide solutions; they prioritize
continuous innovation. Their commitment to cutting-edge
technology ensures their offerings are:
Geo-fencing and Geo-tagging: Dr. Sahni remarks, "These
solutions revolutionize our work dynamics by digitally
connecting our workforce, thereby enhancing productivity."
Empowering employees with flexible work schedules, Geo-
fencing, and geo-tagging augment employee efficiency and
overall business performance.
Employee Relations Suite (ER Suite): A unified
Employee Relations Suite centralizes the recording and
tracking of cases, disciplinary actions, and grievances
across the organization. This fosters visibility, consistency,
and efficiency in managing employee relations.
Rewards and Recognition: Effective employee motivation
is paramount, and Infotrack's Rewards and Recognition
system enables organizations to acknowledge daily
contributions and achievements, incentivizing employees
accordingly.
Machine Learning for Recruitment: Infotrack harnesses
machine learning to revolutionize the recruitment process,
rendering it more efficient and data-centric.
Power BI for Data Visualization: Integration of Power BI
facilitates comprehensive data visualization, equipping HR
professionals with robust analytics capabilities.
Face Recognition and Biometric-Based Attendance:
Infotrack leverages state-of-the-art technology to ensure
secure and streamlined attendance management through
face recognition and biometric-based systems.
Interactive Dashboards for Real-Time Data Analysis:
Infotrack's suite offers interactive dashboards for instant
data analysis, empowering organizations with actionable
insights in real-time.
People Analytics: This powerful feature enables
organizations to engage and retain top talent through data-
driven insights and strategic workforce planning.
Cloud-based: Access your HR data anytime, anywhere,
from any device.
Modular and scalable: Tailor solutions to your specific
needs and grow with your business.
Mobile-friendly: Empower employees with self-service
options on the go.
The Most Admired HR Solu on Providers to Watch
22 |www.cioworldindia.com February, 2024
25. AI-powered: Leverage artificial intelligence for tasks like
recruitment screening and sentiment analysis.
A Client-Centric Approach
Infotrack's People Dynamics HCM platform accomplishes
precisely this. It stands as an AI-based, unified, intuitive,
scalable, and secure Intelligent HCM platform, offering
users a seamless and top-notch experience. Embracing a
mobile-first approach, it delivers the speed, flexibility,
adaptability, and transparency demanded by today's
workforce, ensuring a rewarding employee journey coupled
with maximum operational efficiency. Especially in the
post-COVID-19 era, where physical interactions are
limited, there's a pressing need for a secure, intelligent, and
user-centric system like Infotrack's.
Infotrack understands that every business is unique. They
take pride in collaborating with clients to:
Ÿ Identify specific needs and challenges.
Ÿ Develop customized solutions.
Ÿ Provide ongoing support and training.
Ÿ Continuously refine their offerings based on client
feedback.
This focus on client success has garnered Infotrack an
impressive track record:
Ÿ Over 6,000 satisfied clients across diverse industries.
Ÿ Recognition by leading industry bodies.
Ÿ A dedicated team of experts with extensive domain
knowledge.
Infotrack's user-centric philosophy revolves around
leveraging technology to enhance employee productivity
while maintaining a harmonious work-life balance. As the
company envisions expanding its operations and offerings,
it is committed to delivering substantial business value
beyond mere HR process automation.
Innovations such as Machine Learning for Recruitment, AI-
powered Virtual Assistants, robust data visualization tools,
Geo-fencing and geo-tagging for mobile workforce
management, face recognition, and biometric-based
attendance systems, interactive dashboards for real-time
data analysis, and potent people analytics underscore
Infotrack's leadership in the HR Tech domain.
Established Collaborations: Fostering Trust Over Time
Infotrack Systems holds its long-standing partnerships in
high regard. The enduring bonds forged with clients,
characterized by repeated engagements and extensions,
underscore the trust and confidence organizations place in
Infotrack's consistent delivery of value.
Market Presence: A Lasting Impression
Infotrack Systems has made a significant impact in the
HCM market. Its influence extends not only across various
industries but also through the widespread reach and
efficacy of its solutions. The company's contributions have
been instrumental in shaping the HCM landscape,
establishing it as a reputable and esteemed player in the
industry.
Future Outlook: Spearheading Innovations and
Technological Advancements
Infotrack's vision centers on delivering tangible business
value that transcends traditional HR process automation
tools. The company aims to lead the way in revolutionizing
the HCM domain, with Sameeksha Sahni emphasizing the
pivotal role of their innovative technologies in realizing this
vision.
Looking for a reliable and innovative HR solutions
partner?
Infotrack Systems Private Limited is a name you should
definitely watch. They offer a compelling combination of
technology, expertise, and commitment to client success,
making them a valuable asset for businesses seeking to
unlock their full HR potential.
Infotrack Systems’ Hall of Fame
Ÿ Fortune India Magazine Feature (CEO, Sameeksha
Sahni) - "Most Influential Personalities and Business
Minds by Fortune."
Ÿ "Global Leadership Award for Excellence in Innovation
in IT & ITES."
Ÿ "Featured in the Leading SMEs of India 2023 by Dun
and Bradstreet."
Ÿ Featured in the influential CIOLook Magazine - "Most
Leading HR & Payroll Management Companies 2022."
Ÿ "Inspiring Women Leaders of 2023" at Times Group -
Economic Times Women Conclave 2023 (CEO,
Sameeksha Sahni).
February, 2024
23 |www.cioworldindia.com
Infotrack Systems
27. Top Ten
Modern
Trends Transforming
HRM Present
and Future
n today's rapidly evolving
Ibusiness landscape, the concept of
Human Resource Management
(HRM) is undergoing a fundamental
shift. A profound transformation,
driven by technological advancements,
changing workforce demographics, and
shifting organizational priorities, is
already happening. We're moving away
from a focus on "personnel" and
towards a strategic view of people
capital.
As organizations recognize the value of
their people as their most valuable
asset, HRM is adapting to meet the
demands of the modern workplace.
This recognizes the immense value
employees bring to an organization and
the critical role HR plays in attracting,
developing, and retaining this valuable
asset.
Here are ten key trends transforming
Human Resource Management (HRM)
in the present and shaping its future:
The Rise of Data-Driven Decision
Making: Big Data Management:
One of the most significant trends in
HRM is the shift towards data-driven
decision-making. HR professionals are
February, 2024
25 |www.cioworldindia.com
leveraging advanced analytics and
predictive modelling to gain insights
into workforce trends, employee
performance, and organizational
effectiveness. By harnessing the power
of data, HRM can make more informed
decisions that drive business outcomes
and enhance employee satisfaction.
The Rise of Smart Machines:
Artificial Intelligence (AI) and
Automation:
AI is automating many HR tasks, from
resume screening to performance
analytics. AI and automation are
revolutionizing HRM by streamlining
administrative tasks, improving
recruitment processes, and enhancing
employee engagement. This allows HR
professionals to focus on more
strategic initiatives and personalized
employee experiences. Chatbots,
virtual assistants, and AI-powered
algorithms are being used to automate
routine HR activities, such as resume
screening, candidate sourcing, and
onboarding, freeing up HR
professionals to focus on strategic
initiatives.
The Rise of the Hybrid Work Model:
Remote Work and Flexible
Arrangements:
The COVID-19 pandemic has
accelerated the adoption of remote
work and flexible work arrangements,
transforming the way organizations
manage their workforce. The pandemic
normalized work from anywhere
(WFA) or home (WFH), while visiting
the office in-between and a hybrid
model is becoming increasingly
popular. HR needs to develop
strategies for managing a dispersed
workforce, fostering collaboration, and
ensuring a positive work-life balance.
HRM is embracing remote work
policies, virtual collaboration tools,
and flexible scheduling options to
28. accommodate the needs of a distributed workforce and
ensure business continuity.
The Rise of People Welfare: Employee Well-being and
Mental Health Support:
Employee well-being and mental health support have
emerged as top priorities for HRM in light of the
pandemic's impact on employee wellness. Organizations are
implementing initiatives such as employee assistance
programs, mental health resources, and flexible work
policies to support the holistic well-being of their workforce
and foster a positive work environment.
The Rise of All Inclusive Workplace Culture: Diversity,
Equity, and Inclusion (DEI) Initiatives:
DEI is no longer just a buzzword. It's a critical business
imperative. HR is at the forefront of creating inclusive
workplaces that attract and retain talent from diverse
backgrounds. DEI initiatives are gaining prominence in
HRM as organizations recognize the importance of building
diverse and inclusive workplaces. HR professionals are
implementing strategies to attract, retain, and promote
diverse talent, including unconscious bias training,
inclusive hiring practices, and employee resource groups
focused on underrepresented communities.
Skills Development and Continuous Learning:
With technological advancements reshaping job roles and
skill requirements, HRM is prioritizing skills development
and continuous learning initiatives. Organizations are
investing in employee training programs, upskilling and
reskilling initiatives, and digital learning platforms to
ensure that their workforce remains competitive and
adaptable in a rapidly changing environment.
Agile Performance Management:
Traditional performance management practices are being
replaced by more agile and flexible approaches that focus
on continuous feedback, goal alignment, and employee
development. HRM is embracing tools and methodologies
such as OKRs (Objectives and Key Results), continuous
feedback platforms, and agile performance reviews to
facilitate ongoing performance conversations and drive
employee growth.
Gig Economy and Contingent Workforce Management:
The rise of the gig economy and contingent workforce has
prompted HRM to adapt its strategies for managing non-
traditional workers. HR professionals are implementing
new policies and processes for recruiting, onboarding, and
managing freelancers, contractors, and temporary workers,
ensuring compliance and alignment with organizational
goals.
Employer Branding and Employee Experience: The
Growing Importance of Employee Experience (EX):
Employer branding and employee experience have become
critical factors in attracting and retaining top talent. HRM is
focusing on enhancing the employer brand through
employer value propositions, employer branding
campaigns, and employee advocacy programs. Additionally,
HR professionals are prioritizing the employee experience
by designing workplace environments that promote
engagement, collaboration, and well-being.
The Future of Work: Sustainable HR Practices:
Sustainability has emerged as a key consideration in HRM,
with organizations integrating environmental, social, and
governance (ESG) factors into their HR strategies. HR
professionals are implementing sustainable practices such
as remote work, green initiatives, and diversity programs to
reduce their environmental footprint, promote social
responsibility, and enhance corporate reputation.
Automation and technological advancements will continue
to reshape the workplace. HR needs to embrace change,
prepare for the future of work, and develop strategies to
equip the workforce with the skills needed to thrive.
These trends highlight the dynamic nature of HRM. By
embracing these changes and focusing on people capital,
HR can become a true strategic partner, driving
organizational success and ensuring a competitive edge in
the years to come. The future of HR is about creating a
work environment that fosters innovation, engagement, and
continuous learning, ultimately empowering people to be
their best selves and contribute to the organization's
success.
26 |www.cioworldindia.com February, 2024
29.
30. hen Barry Davis said, “There is nothing more
Wimportant than the people we hire,” it
highlighted the significance of appropriate
talent acquisition. A resilient, reliable and flexible
workforce builds a strong foundation for any organization.
HR service provider companies come to the rescue when it
comes to the recruitment of a talented workforce.
In the widespread sector of HR services, very few
companies excel at providing remarkable services.
Talent Corner HR Services is one such helping hand that
thrives with its commitment to excellence, a dedication to
its client’s success, and a belief that in the realm of human
resources, every challenge is an opportunity to showcase
the transformative power of Talent Corner HR Services.
Mr Bankim Doshi,
Founder,
Talent Corner HR Services
Talent Corner HR
Services Building Be er Workplaces with
Innova on and Insights
28 |www.cioworldindia.com February, 2024
31. Here are the highlights of the Founder, Mr Bankim
Doshi’s interview with the CioWorld India team.
As a trailblazing HR solution provider, could you take
us back to the beginning of your journey? What
motivated you to step into this dynamic field?
In the vibrant heart of Mumbai, where dreams take flight
and ambitions reach for the sky, in 2002, Talent Corner HR
Services embarked on the journey of shaping the future of
Human Resources. Driven by a singular vision—to
revolutionize the recruitment process and help companies
on a PAN India level find their most valuable asset—their
people.
In 2002, Mr Bankim Doshi established the Talent Corner.
He started his career in 1978 as an Insurance Agent with
LIC of India. During his journey, he identified a gap
between demand and supply for the workforce. He
mentioned, “I observed that there is always a demand and
plenty of supply, but the biggest gap is that none of them are
aware of it. When we started the company, Naukri.com was
also new in the market. So, the recruitment industry was
still an unorganised sector. I saw the potential and decided
to embark on the journey!”
Could you share the guiding philosophy that has
propelled your organization’s success?
Our guiding philosophy is a set of principles and a living,
breathing force that propels us forward. Our journey to
becoming one of the most admired HR solution providers
has been guided by 3 Core Values—Integrity,
Transparency and Relationship. Our continuous
endeavour is to make the recruitment process Easier, Faster
and Transparent to absorb fresh talent. We aim to reduce
the gap and upgrade the relationship between a candidate
and clients.
The Indian recruitment industry has
been globally characterized as the
highest evolving and dynamic
industry! And we are proud to be a
part of it for the past 23 years.
People are at the heart of what we do within our
organization and those we serve. From day one, we adopted
a people-centric approach that involved understanding each
individual's unique qualities and aspirations. By placing the
right people in the right roles, we create workplaces where
individuals and organizations thrive.
How do you ensure your company remains adaptable
and ahead of industry trends, providing innovative
solutions to your clients?
At Talent Corner HR Services, our commitment to
remaining adaptable and ahead of industry trends is
ingrained in our organizational DNA to provide innovative
and effective HR solutions. We have achieved milestones in
the recruitment sector; however, to match the beat of this
dynamic industry, we also need some quick beat solutions.
*Continuous Learning Culture:
Fostering a culture of continuous learning, our team is
encouraged to stay abreast of the latest industry
developments, emerging technologies and evolving best
practices. Regular training sessions, workshops and access
to educational resources ensure our professionals are
equipped with the newest knowledge.
*Technology Integration:
With the help of advanced recruitment tools, we incorporate
cutting-edge technologies to streamline processes, improve
efficiency and provide data-driven insights. With this, our
clients benefit from the latest talent acquisition and
management innovations.
*Market Research and Analysis:
Our team conducts thorough market research and analysis
to keep a check on market trends and also monitors the
pulse of the candidates for each market segment. This helps
us anticipate future challenges and opportunities and
develop strategies that align with the evolving needs of our
clients.
*Collaboration and Partnerships:
We actively engage with thought leaders, industry experts
and professional networks to exchange insights and stay
connected with the broader HR community. Mr Rashesh
Doshi is a Member of BNI (Business Networking
February, 2024
29 |www.cioworldindia.com
32. International), Round Table India and Mr Harsh Mariwala’s
(Marico Industries) PSR Project–Ascent.
Could you shed light on your approach to leadership
and team building within the organisation?
My leadership style is based on strategic foresight, people-
centric values and a commitment to fostering a culture of
innovation and collaboration. I always set ambitious yet
achievable goals for my team members. The goals are
always directed to bring new clients or get more
requirements closed and to guide the organization on a path
of sustained growth and relevance in the ever-evolving HR
landscape. This allows the team to anticipate industry trends
and proactively respond to emerging challenges.
Talent Corner strongly emphasises a people-centric
approach and values open communication. The
management also actively participates in brainstorming
sessions that boost employee morale and enhance
organizational creativity and problem-solving. We instil a
sense of responsibility and autonomy to secure trust and
faith within the organization.
In human resources, how does Talent Corner leverage
technology to optimize its services and stay ahead in a
digital age? Also, how do you strike a balance between
functional efficiency and workforce satisfaction?
Technology has played a phenomenal role in transforming
the world. Talent Corner HR Services recognizes this
transformative power of technology in the HR domain and
has strategically embraced various technological solutions
to optimize its services and stay ahead in the digital age.
With Advanced Recruitment Technologies, we employ
cutting-edge recruitment technology applicant tracking
systems (ATS). This helps us identify the right talent
quickly, reducing time-to-fill and enhancing the overall
recruitment experience. Additionally, exploring the digital
world, Talent Corner incorporates Social Media and
Digital Marketing strategies to build its brand, connect
with a wider audience and attract top talent.
With the help of these professional networks, the company
stays visible, engages with its audience and positions itself
as an industry thought leader.
Furthermore, innovative solutions were needed as the
company focuses on recruitment for the MSME Industry.
Hence, along with the technology-process integration, we
helped our workforce leverage
these emerging technologies in
their work processes and
operations. As a company, Talent
Corner works extensively to
push its team members to adopt
technologies that ease their
work. It keeps pace with the
digital age and stays ahead in
delivering efficient, innovative,
and client-focused HR services.
The workforce is the
cornerstone of every successful
organization. How does Talent
Corner foster a culture of
growth, skill development and
empowerment among its
employees?
A motivated and skilled
workforce is the backbone of
success. To promote a culture of
internal mobility and career
advancement,
The Most Admired HR Solu on Providers to Watch
30 |www.cioworldindia.com February, 2024
33. Talent Corner provides various opportunities for employees
to explore different organisational roles. These diverse
experiences and opportunities develop a broad skill set,
resulting in individual growth and a dynamic and adaptable
workforce.
Moreover, we have established recognition and rewards
programs to highlight, acknowledge, and celebrate its
employees' achievements and outstanding contributions.
This boosts morale and creates a positive work environment
where employees feel valued and appreciated. Talking
about Empowerment through Responsibility, Talent
Corner fosters a sense of ownership and accountability,
encouraging employees to proactively contribute to the
organization's success and invest in innovative thinking.
In addition, Work-Life Balance Initiatives promote
initiatives that support a healthy balance between
professional and personal life. We also offer flexible work
arrangements to ensure employee satisfaction and
productivity.
Have you encountered any challenges during your
journey? How did you handle them?
The COVID-19 pandemic has sent shockwaves through the
business landscape, causing uncertainties and shaking the
job market dynamics. It caused a sudden halt in hiring
activities, uncertainties about the future, remote work
transitions, disruptions in traditional recruitment, and
clients grappling with economic uncertainties. However,
values such as resilience and ingenuity helped the company
weather the storm and positioned it as a leader in navigating
disruptions.
After the first shock, we understood the need for a proactive
and innovative approach to overcome the challenges posed
by the pandemic and adapt to the new normal.
~Virtual Transformations: We immediately created
several formats for internal and client reference purposes.
We ensured that the recruitment process continued
seamlessly despite physical constraints.
~Skill Development Initiatives: Talent Corner initiated
comprehensive skill development programs for its
employees that enhanced their capabilities and positioned
them as experts in navigating the evolving recruitment
landscape. The result was that many of the marketing
activities we used to outsource started effectively happening
within the company.
~Client Consultations: The leadership extensively
consulted with clients to understand their evolving needs
and concerns. This proactive communication helped us
tailor its services to meet the specific challenges faced by
each client, fostering stronger partnerships.
~Diversification Strategies: Talent Corner explored new
industry sectors that showed resilience amid the economic
downturn. We adapted its recruitment strategies to cater to
emerging industries, showcasing agility in responding to
changing market demands.
~Employee Well-being Programs: The leadership
prioritized the well-being of its employees, including
mental health support, flexible work arrangements, and
regular communication channels. This ensured that the team
felt supported and motivated during uncertain times.
How does Talent Corner embrace modern concepts like
employee health and well-being to address these areas?
Considering the health and well-being of employees, being
a considerate organization, we quickly learned the need for
balance in life. Hence, very simple aspects such as flexible
timing, flexibility to work from home and defined working
hours were the first steps we took towards them. We don’t
believe in the concept of working late. We insist that our
team members give much time to their families & their
health. That, along with a few workshops, helps us stay on
course.
Looking to the future, what is your vision for your
company? How do you aspire to continue making a
significant impact on India's human resource
landscape?
Talent Corner HR Services sets forth a visionary roadmap
aimed at making a lasting impact on India’s human resource
landscape. The company aspires to be a trailblazer, driving
positive change and contributing to the growth and success
of businesses and individuals. Picturing a promising time
ahead, it envisions a future where it continues to be a
catalyst for innovation, excellence and positive
transformation.
February, 2024
31 |www.cioworldindia.com
34. DON’T MISS
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