Pre-Con Ed: Integrate CA Spectrum® and CA Unified Infrastructure Management

1. World®
’16
Pre-Con Ed: Integrate CA Spectrum®
and CA Unified Infrastructure
Management
Murali Chundru, Manager Software Engineering, CA Technologies
Sheenam Gupta, Principal Product Manager, CA Technologies
DO4X62E
DEVOPS – AGILE OPERATIONS

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© 2016 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type of
warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation

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Abstract
Join us in a detailed look at the benefits of the CA
Spectrum® and CA Unified Infrastructure Management
integration from both products. We will cover the bi-
directional flow of inventory and alerts as well as virtual
machine relationships and topology views. Pre-
registration strongly encouraged as space is limited; pre-
registered attendees will be admitted first.
Murali
Chundru
Sheenam
Gupta
Principal Product
Manager
CA Technologies
Principal Product
Manager
CA Technologies

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VALUE PROPOSITION
IMPACT OF INTEGRATION
WHAT’S NEXT
ARCHITECTURE
USE CASE: USE CA SPECTRUM AS PRIMARY NOC TOOL
USE CASE: USE CA UNIFIED INFRASTRUCTURE MANAGEMENT AS PRIMARY NOC TOOL
1
2
3
4
5
6
Agenda

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§ Enable management of the entire IT environment through a single solution
§ CA Spectrum users get access to systems and virtual environment
information & CA UIM users get access to network device information
§ CA UIM users get RCA and alarm suppression & CA Spectrum users get
performance monitoring
Bi-Directional Integration
Value proposition
CA Spectrum
CA Unified
Infrastructure
Management
Best of both the worlds together!

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Impact of Integration
CA Spectrum
Server
Web Server Farm
App Server Farm
Reporting Server
DB, LDAP
vCenter
Unified Management Portal
OneClick Client
End User
Router 1 Router 2
CA UIM Server
Application Layer
1
NOC center

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Impact of Integration
Web Server Farm
App Server Farm
Reporting Server
DB, LDAP
vCenter
Unified Management Portal
OneClick Client
End User
Router 1 Router 2
Application Layer
1
2
NOC center
CA Spectrum
Server
CA UIM Server

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Impact of Integration
Web Server Farm
App Server Farm
Reporting Server
DB, LDAP
vCenter
Unified Management Portal
OneClick Client
End User
Router 1 Router 2
Application Layer
1
2
3
NOC center
CA Spectrum
Server
CA UIM Server

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Impact of Integration
Web Server Farm
App Server Farm
Reporting Server
DB, LDAP
vCenter
Unified Management Portal
OneClick Client
End User
Router 1 Router 2
Application Layer
1
2
NOC center
CA Spectrum
Server
CA UIM Server

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Impact of Integration
Web Server Farm
App Server Farm
Reporting Server
DB, LDAP
vCenter
Unified Management Portal
OneClick Client
End User
Router 1 Router 2
Application Layer
1
2
NOC center
CA Spectrum
Server
CA UIM Server

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Inventory Sync
CA Unified
Infrastructure
Management
CA Spectrum
Network Infrastructure
VMwareServers
Discover Model Root Cause Analysis
Complete Infrastructure view

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Alarm Sync
CA Unified Infrastructure
Management
CA Spectrum
Performance alarmsFault alarms
Real-time alarm updates sync
Alarm management

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Architecture
UMP OneClick
EMS
Spectrum and EMS
alarms
NAS
NAS alarms
UDM
Manager
UIM
Discovery
Server
spectrumgtw
Spectrum
OneClick
Server
DRILLDOWN / CROSS-LAUNCH
Admin
Console
Monitoring Probes
SpectroServers
SERVER AND VIRTUALIZATION INVENTORY SYNC (NIS REST API)
ALARM SYNC
Alarm API
INVENTORY SYNC
INVENTORY
ALARM SYNC
RECONCILE

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Interfaces
races
Inventory Sync
Goal: Synchronize Inventory to Ensure Alarms Go to the Right CA Spectrum/CA UIM
Device
Serv
er 1
Dis
k 1
Ser
ver
2
Dis
k 2
Server 1
Server 2
Router 4
Interfaces
Spectrum UIM
Server 1
Disk 1
Server 2
Disk 2
Server 3
Disk 3
InventorySer
ver
3
Dis
k 3
Ser
ver
1
Dis
k 1
Serv
er 2
Dis
k 2
Ser
ver
3
Dis
k 3
Serv
er 4
Rou
ter
4
Server 1
Disk 1
Server 2
Disk 2
Router 4
Interfaces
Server 3
Disk 3
Spectrum UIM
Server 1
Disk 1
Server 2
Disk 2
Server 3
Disk 3
Router 4
Interfaces
Inventory
BeforeAfter
Sync Sync
Interfaces
Route
r 4
Key

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Example Inventory and Alarm Sync
Ser
ver
1
Dis
k 1
Ser
ver
2
Dis
k 2
Server 1
Server 2
Server 4
Spectrum UIM
Server 1
Disk 1
Server 2
Disk 2
Server 3
Disk 3
Inventory
Server 1
S Server Alarm 1
U Server Alarm 1
U Disk Alarm 1
EventModel
U Server Alarm 3
Server 4
S Server Alarm 4
Spectrum UIM
Server 1
S Server Alarm 1
U Server Alarm 1
U Disk Alarm 1
Server 3
U Server Alarm 3
Server 4
S Server Alarm 4
Alarms
Ser
ver
3
Dis
k 3
Serv
er 4
Ser
ver
1
Dis
k 1
Ser
ver
2
Dis
k 2
Ser
ver
3
Dis
k 3
Serv
er 4
Ser
ver
4
Server 1
Server 2
Server 4
Spectrum UIM
Server 1
Disk 1
Server 2
Disk 2
Server 3
Disk 3
Server 4
Inventory
Server 1
S Server Alarm 1
Server 4
S Server Alarm 4
Spectrum
UIM
Server 1
U Server Alarm 1
U Disk Alarm 1
Server 3
U Server Alarm 3
Alarms
BeforeAfter
Sync Sync Sync

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Recommended Version
§ CA Spectrum 10.1.2 and above
§ CA Unified Infrastructure Management 8.4.7 and above

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Enable CA Spectrum Gateway Probe
Admin can select the inventory and direction for sync:
– Select “VMware management” to sync VMware inventory from CA
Unified Infrastructure Management to CA Spectrum
– Select “Server management” to sync server inventory from CA Unified
Infrastructure Management to CA Spectrum
– Select “CA Spectrum-UIM Bidirectional Management” to sync alarms

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Configure spectrumgtw Probe
– Admin should enable the
“spectrumgtw” probe in the CA
Unified Infrastructure
Management admin console by
selecting “Activate”
– Admin can then configure the
probe by selecting “Configure”
option

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Use Case: Use CA Spectrum as Primary NOC Tool
User Name: Tom
User Persona: NOC engineer
Key Responsibilities:
- Infrastructure availability
- Speed issue resolution
Problem Statement:
- Application hosted on a VM is not accessible
- Router Interface is down due to which downstream VMs are not reachable

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View Entire Inventory in CA Spectrum
CA UIM Inventory Is Synced with CA Spectrum

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View Topology for Servers & Virtualization in CA Spectrum

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View Performance Metrics in CA Spectrum
QoS Metrics Are Synced with CA Spectrum

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View Fault and Performance Alarms in CA Spectrum
CA Unified Infrastructure Management Alarms Are Synced with CA Spectrum
Source column in the alarms view indicates if it is a CA UIM
alarm; the values like NAS and EMS are used for CA UIM alarms

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Manage CA UIM Alarms through CA Spectrum
Sync Troubleshooter
The troubleshooter is assigned
via CA UIM for an alarm

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Troubleshooter Assigned through CA Unified Infrastructure
Management

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Manage CA UIM Alarms through CA Spectrum
Alarm Cleared in CA Spectrum

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Manage CA UIM Alarms through CA Spectrum
Ticket ID Generated in CA Spectrum synced with CA UIM

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Use case: Use CA Unified Infrastructure Management as
Primary NOC Tool
User Name: Harry
User Persona: NOC engineer
Key Responsibilities:
- Monitor infrastructure performance
- Speed issue resolution
Problem Statement:
- Uses CA UIM as a NOC tool
- Monitors infrastructure having network devices,
servers and virtual environment (VMware)

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View Entire Inventory in CA UIM
Inventory from global collection configured in the
spectrumgtw configuration is synced from CA
Spectrum to CA UIM
CA Spectrum Inventory Is Synced with CA UIM

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View Fault and Performance Alarms in CA UIM
CA Spectrum alarms are synced to CA if admin selected
“Bidirectional” or “Spectrum to UIM” option for synchronize alarms
configuration in the Spectrumgtw probe configuration page
CA Spectrum Alarms Are Synced with CA UIM

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Symptomatic Alarms Synced to CA UIM

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Manage CA Spectrum Alarms through CA UIM
Sync Cleared / Acknowledged Alarm

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What’s Next – Under Consideration
§ Monitor cloud infrastructure through CA Spectrum in addition
to CA UIM

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AWS Monitoring – Under Consideration

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What’s Next – Under Consideration
§ Monitor cloud infrastructure through CA Spectrum in addition
to CA UIM
§ Add popular virtualization technologies in addition to VMware
§ Provide capability to monitor multi-tenant environment

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Recommended Best Practices

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Recommended Deployment Practices
§ CA Spectrum
– Enable integration on a OneClick server that is connected to the MLS and not
integrated with CA Spectrum Report Manager
§ CA Spectrum Gateway probe
– Ensure probe is deployed in the same network where CA Spectrum OneClick
server is installed
§ CA UIM – NISAPI
– Deploy the nisapi(wasp) on server where CA UIM UMP is deployed

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§ CA Unified Infrastructure Management
– Hosting vCenters on virtual machines that are being monitored by a vmware probe can
cause self/cross-hosting issues
§ Solution: Set prevent_vcenter_correlation raw configure option as true in the
vmware probe.
– Ensure no overlaps between origins
– Do not monitor a server/VM from multiple origins
– Make NAS alarms visible to synchronize CA UIM alarms with CA Spectrum
§ VMware environment
– Ensure VMware tools installed on all VMs
Recommended Configurations

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Configure spectrumgtw Probe
Provide the CA
Spectrum OncClick
Console information
here
Set the frequency for full inventory sync
and incremental inventory sync
- Set the frequency for full alarm sync
and incremental alarm sync
- Select the direction of sync, default
being bidirectional
- Configure the CA UIM custom field
where Ticket ID should be shown in CA
UIM
Perform on-demand full or incremental sync
for inventory and/or alarms through Actions

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Thank you.
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DevOps – Agile Ops
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