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Challenges in intra-institutional data sharing 
José Sigouin – University of Toronto 
Robert Dirstein – Dirstein Consulting Inc. 
November 19, 2014
Show of Hands 
 Work with a research information system 
 Stand-alone RIS 
 RIS interacts with other systems
University Org Chart 
President 
VP Research & 
Innovation 
Research 
Services Offices 
VP & Provost 
Deans 
Chairs/Directors 
VP Human 
Resources 
CFO 
VP University 
Operations
Definitions – What’s a University 
 Derived from the Latin universitas 
magistrorum et scholarium, or “community 
of teachers and scholars”. (Wikipedia) 
 I have sometimes thought of the modern 
university as a series of individual faculty 
entrepreneurs held together by a common 
grievance over parking (Clark Kerr – President of 
the University of California)
What data is collected? 
 Data that has to be collected to support 
management of the institution 
– Who works at the institution 
– What are the research dollars, who has them, 
what are the rules 
• Data that is under institutional control 
 Data that is not directly under institutional 
control 
– International dimension of research 
– Publications, citations, collaborations
U of T’s RIS exists primarily to 
manage research funds 
 Most used measure: Funds Awarded (spending limits 
allowed by sponsors over defined periods of time, aka 
Award, aka Budget) 
 Not the same as Research Revenue (purely FIS 
territory) 
 Not the same as Research Expenditures (purely FIS 
territory) 
All 3 are valid measures of research input
“Data is only as good as the process that collects it.” 
Anonymous
RIS data exist primarily to manage 
research funds 
Missing: 
 Donations in support of research – tracked in DIS 
 Service contracts 
 In-kind 
Derivative uses: 
 Internal allocations 
 Success rates 
 Participation rates 
 Demographic and gender analyses
Internal Allocations Where RIS Data 
Has to Be Right 
1. Federal indirect costs distribution 
2. Allocation of VPRI portfolio costs to divisions 
 value of funding 
 # applications 
 # active funds
Success Rate 
 Is competition deadline always entered? 
 Is it accurate? 
 Is it complete? What if an applicant bypassed the research 
office and ends up being unsuccessful? 
 Is it checked by anyone? 
 Does it drive a process?
Data is only as good as the processes it drives.
Participation Rates 
# funded fac members with grants in Dept A 
# eligible faculty w/ main appointment in Dept A 
Can lead to puzzling participation rates, 
sometimes even greater than 100%
Better approach: 
1. Identify eligible faculty members 
with main appointments in Dept 
A 
2. Among that group, identify who 
is funded (regardless of where 
grants are administered) 
# funded fac members w/ main appointment in Dept A 
# eligible faculty w/ main appointment in Dept A
How many faculty members does 
the University of Toronto have? 
Facts & Figures 2013 
What is the difference? 
Why does it matter?
Gender Analysis
Demographic Analysis
Does Everything Add Up? 
 Double-counting? 
 Undercounting? 
2012-13 
Council Reported by Councils* CAUBO** 
CIHR $816,385,752 $813,545,000 
NSERC $798,228,209 $790,737,000 
SSHRC $254,064,436 $249,431,000 
Grand Total $1,868,678,398 $1,853,713,000 
* Apri l to March; l imi ted to Col leges , including CEGEPs , and Univers i ties in Canada (U of T analys i s ) 
** Varying fi scal years ; excludes CEGEPs 
Note, however, that SSHRC and CIHR reported-by-counci l numbers include NCEs but NSERC's don't. 
 Considerable hidden noise in these 
apparently matching data
Case Study - MRA 
 Approval for submission of research 
proposals to external funders 
– All such (research) proposals must be approved by the Principal 
Investigator and the appropriate officials in the Administering 
Unit and/or the academic division housing the Administering 
Unit, and then submitted to the appropriate unit of the office of 
the Vice-President, Research and Innovation for institutional 
review and approval before being sent to the sponsoring 
organization. (Research Administration Policy) 
 Automation of workflows to ensure adherence 
to the Research Administration Policy
Approval Schematic Application 
Chair/Primary 
Appointment 
Request to 
Administer in 
Different Unit? 
Yes No 
Admin 
Chair 
Hospital 
? 
Vice 
Dean? 
Hospital 
? 
Vice 
Dean? 
Dean? Dean? 
Provost? Provost? 
University 
Approvers 
University 
Approvers 
• Assistant may 
prepare and 
forward to PI 
• PI submits 
goes to 
Chair/Director 
of Unit of 
Primary 
Appointment 
• Request to 
Administer in a 
different unit? 
• No 
• Yes 
• Other 
Approvals 
required based 
on escalation 
rules
Data 
 What’s needed? 
– Personnel information, organizational 
structure and relationships 
 Who needs it? 
– Research Services Office 
 Who owns it? 
– HR 
• (sort of)
What we discovered 
 Multiple official versions of the org 
structure 
– HRIS 
– FIS 
– ROSI 
– SAKIA 
 Why? – each addressed the business 
needs of the owner
Which one? 
 HRIS – provides the people, the type of 
appointment and the relationships of 
people and positons to units 
 Unfortunately no system differentiation 
between academic and non-academic 
units 
 Data quality issues
Why is data quality so important?
Resulting System Landscape 
FIS 
RIS 
HRIS 
EHS 
MRA 
MRAP 
Plan 90 
ROSI MRHP 
UTORauth
Resulting System Landscape 
FIS 
RIS 
HRIS 
EHS 
MRA 
MRAP 
Plan 90 
ROSI MRHP 
UTORauth
Ongoing challenges 
 Need to understand consequences of 
actions 
 Institutional Structure, Decision/Budgetary 
Authority & Culture favour Atomization
Solutions 
 Look past the detritus of current practice 
and examine objectives 
 To what use will the data be put? 
– Now 
– In the future 
 Leadership 
 Communication

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F&I: Robert Dirstein and José Sigouin - You Can Use It When Your Sister Is Done With It - Challenges In Intra-institutional Data Sharing

  • 1. You can use it when your sister is done with it!!! Challenges in intra-institutional data sharing José Sigouin – University of Toronto Robert Dirstein – Dirstein Consulting Inc. November 19, 2014
  • 2. Show of Hands  Work with a research information system  Stand-alone RIS  RIS interacts with other systems
  • 3. University Org Chart President VP Research & Innovation Research Services Offices VP & Provost Deans Chairs/Directors VP Human Resources CFO VP University Operations
  • 4. Definitions – What’s a University  Derived from the Latin universitas magistrorum et scholarium, or “community of teachers and scholars”. (Wikipedia)  I have sometimes thought of the modern university as a series of individual faculty entrepreneurs held together by a common grievance over parking (Clark Kerr – President of the University of California)
  • 5. What data is collected?  Data that has to be collected to support management of the institution – Who works at the institution – What are the research dollars, who has them, what are the rules • Data that is under institutional control  Data that is not directly under institutional control – International dimension of research – Publications, citations, collaborations
  • 6. U of T’s RIS exists primarily to manage research funds  Most used measure: Funds Awarded (spending limits allowed by sponsors over defined periods of time, aka Award, aka Budget)  Not the same as Research Revenue (purely FIS territory)  Not the same as Research Expenditures (purely FIS territory) All 3 are valid measures of research input
  • 7. “Data is only as good as the process that collects it.” Anonymous
  • 8. RIS data exist primarily to manage research funds Missing:  Donations in support of research – tracked in DIS  Service contracts  In-kind Derivative uses:  Internal allocations  Success rates  Participation rates  Demographic and gender analyses
  • 9. Internal Allocations Where RIS Data Has to Be Right 1. Federal indirect costs distribution 2. Allocation of VPRI portfolio costs to divisions  value of funding  # applications  # active funds
  • 10. Success Rate  Is competition deadline always entered?  Is it accurate?  Is it complete? What if an applicant bypassed the research office and ends up being unsuccessful?  Is it checked by anyone?  Does it drive a process?
  • 11. Data is only as good as the processes it drives.
  • 12. Participation Rates # funded fac members with grants in Dept A # eligible faculty w/ main appointment in Dept A Can lead to puzzling participation rates, sometimes even greater than 100%
  • 13. Better approach: 1. Identify eligible faculty members with main appointments in Dept A 2. Among that group, identify who is funded (regardless of where grants are administered) # funded fac members w/ main appointment in Dept A # eligible faculty w/ main appointment in Dept A
  • 14. How many faculty members does the University of Toronto have? Facts & Figures 2013 What is the difference? Why does it matter?
  • 17. Does Everything Add Up?  Double-counting?  Undercounting? 2012-13 Council Reported by Councils* CAUBO** CIHR $816,385,752 $813,545,000 NSERC $798,228,209 $790,737,000 SSHRC $254,064,436 $249,431,000 Grand Total $1,868,678,398 $1,853,713,000 * Apri l to March; l imi ted to Col leges , including CEGEPs , and Univers i ties in Canada (U of T analys i s ) ** Varying fi scal years ; excludes CEGEPs Note, however, that SSHRC and CIHR reported-by-counci l numbers include NCEs but NSERC's don't.  Considerable hidden noise in these apparently matching data
  • 18. Case Study - MRA  Approval for submission of research proposals to external funders – All such (research) proposals must be approved by the Principal Investigator and the appropriate officials in the Administering Unit and/or the academic division housing the Administering Unit, and then submitted to the appropriate unit of the office of the Vice-President, Research and Innovation for institutional review and approval before being sent to the sponsoring organization. (Research Administration Policy)  Automation of workflows to ensure adherence to the Research Administration Policy
  • 19. Approval Schematic Application Chair/Primary Appointment Request to Administer in Different Unit? Yes No Admin Chair Hospital ? Vice Dean? Hospital ? Vice Dean? Dean? Dean? Provost? Provost? University Approvers University Approvers • Assistant may prepare and forward to PI • PI submits goes to Chair/Director of Unit of Primary Appointment • Request to Administer in a different unit? • No • Yes • Other Approvals required based on escalation rules
  • 20. Data  What’s needed? – Personnel information, organizational structure and relationships  Who needs it? – Research Services Office  Who owns it? – HR • (sort of)
  • 21. What we discovered  Multiple official versions of the org structure – HRIS – FIS – ROSI – SAKIA  Why? – each addressed the business needs of the owner
  • 22. Which one?  HRIS – provides the people, the type of appointment and the relationships of people and positons to units  Unfortunately no system differentiation between academic and non-academic units  Data quality issues
  • 23. Why is data quality so important?
  • 24. Resulting System Landscape FIS RIS HRIS EHS MRA MRAP Plan 90 ROSI MRHP UTORauth
  • 25.
  • 26. Resulting System Landscape FIS RIS HRIS EHS MRA MRAP Plan 90 ROSI MRHP UTORauth
  • 27. Ongoing challenges  Need to understand consequences of actions  Institutional Structure, Decision/Budgetary Authority & Culture favour Atomization
  • 28. Solutions  Look past the detritus of current practice and examine objectives  To what use will the data be put? – Now – In the future  Leadership  Communication