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Sonic Ad Campaign Book
1.
2.
TABLEOFCONTENTS AboutSevenWonders••••••••2 SituationAnalysis•••••••••3 ExecutiveSummary•••••••••4 SWOTAnalysis••••••••••5-6 CompetitiveAnalysis••••••••7 DemographicProfile•••••••••9 TargetAudience•••••••••10 CampaignObjectives••••••••11 ConsumerInsight•••••••••12 CreativeBrief•••••••••••13-14 Budget••••••••••••••14 Executions•••••••••••• Internet/Guerilla•••••••••15 FranchiseExpansionandLocation•••16 SpecialPromotion••••••••17-18 TVSpots•••••••••••19-20 ApplicationMedia•••••••••21 PrintMedia••••••••••22 PublicRelations•••••••••23 1
3.
TheSevenWonders BriannaEdwards AssistantCD Dallas,TXPublicRelaitonsMajor PeytonBenge CopyWriter Yukon,OKAdvertisingMajor BrookePettibon AccountPlanner Dallas,TXAdvertisingmajor ChadBlair MediaDirector Dallas,TXAdvertising/MarketingMajor 2 AlexaWageman CreativeDirector SanAntonio,TXMarketingMajor GabbyCobio ResearchAssistant Dallas,TXMarketingMajor ScottJones AccountManager Austin,TXMarketingMajor
4.
TheconsumermarketofSonicischangingina fewways.Thefirstchangeisthedeclineinthe “babyboomer”generation.Asthisgeneration beginstoshrinkinpresenceinthemarket,themillen- nialgenerationwillsoonhaveapopulation of75.3millionandwillsurpassthe74.9million boomers.Thiswillestablishthemillennialgenerationas thelathelargestlivingagedemographicinthemarket. ThelargestconsumermarketsatSoniccurrentlyare womenwhoholdpositionsinsales.Thesewomenaretypi- callybetweentheageof25-34,possessaHHIof $75,000-$149,999,andaretypicallyeatingatSonicbe- causetheyareseekingaquickmealafterwork.However theagerangeof18-24isalsocloseinmarketsharefor Sonicʼsconsumersandshouldbeconsideredwhentarget ingdesiredmarkets. Sonicʼsconsumershavemanyoptionsinthefastfoodin- dustrytochoosefromwhendecidingonhowtosatisfytheir needs.Thefastfoodindustrycontainsalargenumberof competitors,butnotallfastfoodrestaurantsaredirectlyin competitionwithSonic.Therearefastfoodrestaurantsthat fallintothe“Mexican”and“chicken-based”fastfoodcate- gories,whileSonicfallsintothe“burger-based”category.3 SituationAnalysis
5.
AlthoughSonicdoesnʼtpossessalargeportionofthefast foodmarketshare,itisbecomingatoughcompetitorbe- causeofthevarietyitoffersthatnootherrestaurantinits classoffers.RestaurantslikeMcDonaldʼsandBurgerKing possessmanymorestorelocations,butlackvariety.Local restaurantBraumʼsisnʼtconsideredathreatinthemarket share,butisknownforitsqualityfoodandin-storegrocery mamarts. 4 Sonicisa“burgerbased”fastfoodchaininahighly competitivemarket.Althoughitscompetitorsholdalarge shareofthemarket,Sonicisarisingcompetitorwitha largesetofuniquestrengths.Sonicʼscorestrengthisthe varietyitofferstoitscustomers. Unlikeitscompetitors,Sonicoffersoveronemilliondif- ferentdrinkcombinations.Theyhavemoreformsof drinksthananyothercompetitor,rangingfromsoft drinks,slushes,shakes,toenergydrinks;allofferedina widerangeofcustomizableflavors.Alongwithitsvariety ofdrinkforms,Sonicalsooffersalargenumberoffood itemsthatcatertoawidevarietyoftastesincludingbreak- fastfoods,manychickenbaseditems,anddifferentstyle hotdogsor“coneys”. Sonicʼscoreconsumeristypicallyawomanfromtheage 25-34whoworksatasalespositionandearns $75,000-$149,999.Withthe“Millennial”population quicklyrisingandthe“Baby-Boomer”populationdeclin- ing,Sonicanditscompetitorsarefacingachangeincon- sumergroupsandSonicisconsideringexpandingitsaudi- encetotheyoungeragegroup.
6.
-Drive-inatmosphere -quick&friendlyservice -happy-hour -uniquedrinkoptions -drive-thrucompatible -la-largevarietyofmeal options -+3,500locationsin44 states -individuallocationsbetter suitedforwarmer climates -largeareaneededto buildalocation -notalllocationsopen24 hours -smallernumberof-smallernumberof locationsthanmajor
7.
-availablemarket expansion -franchisegrowth -largemenuallowsfor newandinnovativefood options -competitorshaveaninternational presence -competitorscontainmore locationsnationally -consumerisbecomingmore healthconscious -d-drive-inplatformlimitsexpansion north
8.
-Over13,000locations -Offerssignaturemenu itemslike“ChickenFries” and“Icees” -Lacksvariety -Over35,000locations -Offersall-daybreakfast -Limitsthenumberofbreakfast itemsofferedafterthe traditional“breakfastperiod” -Over750locations -Open24hours,7daysa week -Doesnʼtcontainnearas manylocationsasits competition 7 Sonicʼscurrentstatusasapopularfastfoodchainisincreasing instrength.Soniccurrentlypossesses3,518locationsandsellsa varietyoffoodproducts.Sonicʼscurrentproductsaremany differenttypesoffoodsanddrinks.Itsfoodproductsvaryfroma largeselectionofburgermeals,uniquesideitems,snack options,andalargerangeofmealitemslike“Coneys”and chickenbasedoptions.Sonicoffersalargevarietyofdrink prproductslikeslushes,softdrinks,shakes,andrecentlyaddedto themenu:customizableenergydrinks(theygiveyoutheoption toaddenergyshotstoyourfavoriteflavoreddrink).Sonicalso offersitsentiremenuduringallhoursofservice. Sonicexpectstoseeagrowthinitsyoungeraudienceasthe baby-boomergenerationisdwindlingandpossiblyageographic expansiontomoreNorthernstates.ThenewstartegiesSeven Wondersʼpossessareaimedatreachingayoungeraudienceand expandinginfluenceintotheNorth.TheexpansiontotheNorthis slowlyincreasingbutisalsofacingcurrentproblemswithweather conditionsbeingtoocoldfordrive-inrestaurantsbeingableto opeoperateyear-round. Sonicfacesmanycompetitorsinthe“burger-based”market.Here arejustafew: CompetitiveAnalysis
9.
8
10.
She’s26yearsold,marriedandhasworkedinasalesposition forthreeyears.Manythingsarechangingforandherhusband. Thetwoplanonbuyinganewhousewithanextraroomin hopestostartafamilysoon.Somedaysherandherhusband aretootiredfromworktocookandwantsomethingquick,af- fordable,andsatisfying.Recently,she’shadchangingtastesbut fewfastfoodrestaurantspossessthevarietyshecraves.She’s inteinterestedinfindinganewfastfoodrestaurantthatsatisfiesthe varietyofherspecifictastes,butshedoesn’twantthe“quanti- ty”ofitemsonthemenutolowerthe“quality”ofthemealor drinksheorders. MEETHANNAH. DemographicProfile 9 Gender:Female Education:GraduatedCollege Age:25-34 HHI:75,000-149,999 MaritalStatus:Marriedwithchildren Occupation:Sales
11.
MeetDavid.He’s20yearsoldandsingle.He currentlyisenrolledincollegeandworkingapart timejob.Davidhasabusyscheduleandrarely getstoleavecampus.He’ssearchingforaquick snackanddrinkbutdoesn’twanttosettlefor somethinglowinquality. 10 MEETDAVID. TargetAudienceProfile Gender:Male Education:SomeCollege Age:18-24 HHI:$0-$29,999 MaritalStatus:Single Occupation:Student
12.
Sonicintendstofurther itsreachintothismarket throughmarket-targeted advertisingwhilealso bringingitselfcloser physicallytoits customers. Tactics Strategy SevenWonderswilluse avarietyofTVspots, printadsand internet-centeredguerilla tacticstoreachthisnew audience.Alongwith thiswewilladviseSonic toconsidertoconsiderthreenew expansionsfortheir franchiseandpartner withothercompaniesto expandSonicʼsinfluence onitsdesiredmarkets. 11 Objective Ourobjectiveisto expandSonicʼsreachinto ayoungermarketandto createacloseand consistentrelationship withthisquickly expandinggroup. CampaignGoals
13.
WhenSevenWondersfirstapproachedthiscampaign,wewantedtofully understandourcurrentaudienceandhopefullydiscoveranewmarkettoexpand into.Withthisinmind,SevenWondersfoundnewtargetmarketsanddesignedtwo surveystotesttheopinionsanddesiresofthisyoungermarket.Alongwiththese surveys,SevenWondersalsoconductedasurveyaskingfortheopinionsofayouth market. Thetwosurveysconductedforthe18-24yearsoldaudiencewereinitiallyaimed atdiscoveringconsumerinsightsaboutdrinkoptions.Throughoursurveyswefound thatthismarketisnʼthighlyinterestedinpurchasingenergydrinksor“shots”atfast foodrestaurants.However,thissamegroupofpeopleconcludedthattheydrink coffeedailyandafairamountofthemconsiderbuyingcoffeeatfastfood restaurants. Ourothersurvey,whichwasconductedoverarangeof68childrenfromages 5-12,wasconductedtoidentifywhetherchildrenwouldprefertohavechicken stripsorchickennuggets.OnethingthatmakesSonicuniqueincomparisontoits competitorsisthatSonicserveschickenstripsinsteadofchickennuggets.Thisbeing considered,SevenWonderssoughttouncoverwhetherchildrenhadapreference betweenthetwoandinthissurveywefoundthatthestudentswereindifferent,with a4percentedgebelongingtochickenstrips. 12
14.
WhenSevenWondersfirststartedthiscampaign,wewantedtoidentifyanewmarketthatSonic couldexpanditsinfluenceinto.The18-24demographicwasthemostrealisticandviableoption foraSonicexpansionandbecauseofthisSevenWondersbeganworking. ThisThistargetmarketisadifficultmarkettoreach,becausetherearemanypeoplewhowork,attend schoolorboth.Atfirstouragencysoughttocapitalizeonthismarketbyincreasingthe implementationofSonicʼs“energyshots”butourresearchconcludedthatthiswouldbea mistake.Furtherresearchonthisgroupeventuallysolidifiedthedirectionofthiscampaign. ThisnThisnewdirectionwastosolidifySonicʼsbrandintothemindsofthisyoungmillennialmarket. SevenWonderʼswillaccomplishthiswithacombinationofTVspots,sponsorships,franchise expansions,guerrillatacticsandprintadvertisements. TheThefirststeptoreachingthisnewtargetmarketisthroughnewfranchiseexpansions.Thefirst expansionwillbethe“SonicDrink&SnackStop.”The“SonicDrink&SnackStop” willbeacollegecampus/mallexpansionofSonicthatwillcontainasmallermenuthatcontains thelargevarietyofsnacksanddrinksthatSonichastooffer.Sonicwillopentwodrinkandsnack stoplocations:oneonacampusandoneinamall.Afterayearofdata,Soniccandecidewhether tocontinuewiththisexpansion. AlongwiththisAlongwiththisexpansion,Sonicwillalsobeaddingtwonewitemstothemenu:“TheSnack Pack”andcoffeebaseditems.“TheSnackPack”willgiveconsumerstheoptiontobuya selectionof4differentsnackitemsonSonicʼsmenuforfivedollars.Thisnewitemwilltarget studentsoremployeeswhoworkingroupsbutalsodesiretohaveasnackwhileworking.“The SnackPack”willalsobeservedatbothlocalSonicʼsandthenewstoreexpansionsites.Alongwith theSnackPack,Sonicwillbeaddinganewlineofcoffeeproductslike:lattes,icedcoffeeand regularcoffee.Researchsuggestedthatamajorityofourtargetaudienceconsumescoffeedaily andthattheseandthattheseweretheirpreferredcoffeeitems.
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55% ($20,900,00) TVMedia 25% (9,500,000) Franchise Expansions/PR 1% ($380,000) Other 8% ($3,040,000) Internet 8% ($3,040,000) Print CreativeBrief (continued...) SevenWondershasdecidedtousemostofthecampaignbudgettouseTV media.SonicwillbecomeasponsorofMondayNightFootballtobothreach alargeraudienceandsuccessfullypromoteits“WingNight” campaign.Withthislargeraudience,Sonicwillgainmoreinfluencein Northernstateswhereithasbeenstrugglingtogainastakewhilealso attractingmoreconsumersthroughthe“BuyOneGetOneFreeBoneless Wings”promotion. ThepTheprintandInternetmediawilluseKevinDuranttostartanonlinecontest. “TheMostValuableDrink”contestwillbedesignedtoencourage ourconsumerstocomeupandnametheirowncreativeandtastydrink combinationthattheythinkdeservestobeontheSonicmenu.Thiscontest willalsobeusedtoassertSonicʼspositionastherestaurantwiththemost valuabledrinkservice.WithDurantʼsinfluence,Sonicwillreceiveahigh volumeofinteractionwithitsconsumerswhowanttodesignthe“most valuabledvaluabledrinkforthemostvaluableplayer.”WiththisattentionSonicwill createbrandloyaltyandwillbeabletoreachalargenumberofconsumers. Sonicalreadyhasitsownapp,butSevenWonderstendstouseasmall portionofitscampaignbudgettoincreaseSonicʼspresenceinapps.Seven WonderswillutilizetheappPocketPointstoreachstudents.Tapingowill alsobeutilizedforthenew“SonicDrink&SnackStop.”Tapingowillallow thebusytargetaudiencetoreachSonicmoreseamlesslyandwithoutlosing anytimeoftheirbusydays. MuMuchlikethevarietySonicoffersonitsmenu,SevenWonderswillperform thisvarietyoftacticstoachieveourgoal.Thenewrestaurantexpansionswill bringSonicclosertoitsconsumersphysicallyandcreateavaluableimage forSonic.ThedifferentmediausageswillwidelyspreadSonicʼsinfluence whilecapturingtheconsumerʼsattentionwithgreatdealsandcelebrity endorsements.ThisvarietyofadvertisingprovidedbySevenWonderswill increaseSonicʼsshareinthemillennialmarketandextenditsreach phphysicallytocontendbetterwithalreadyestablishedcompetition. 14 Budget
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KevinDurantwilllauncha“hashtag”thatreads“#MVD4MVP”on hisonlinesocialmediaaccountstobeginthecontest.Withhis influence,Sonicwillreceiveahighvolumeofinteractionwithits consumerswhowanttodesignthe“mostvaluabledrinkforthe mostvaluableplayer.”WiththisattentionSonicwillcreatebrand loyaltyandwillbeabletoreachalargenumberofconsumers. 15 whatwillyou drinkup next? Internet/Guerilla
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SevenWondersplanstoexpandSonicinnewdirections.ThefirstwaySonicwillbe expandedisphysically.Sonicwilldesignalocationwithamorecondensedmenucalledthe “SonicDrink&SnackStop.”ThisnewadditiontoSonicwillbeplacedinonemallandone collegelocationtotestoutourtargetaudienceʼsresponse. AAfewnewitemswillalsobeavailableatthe“SonicDrink&SnackShop.”Intheresearch weconductedwefoundthat67%ofourtargetaudiencedrinkscoffeedaily.Asaresult Sonicwillbeaddingalineofnewcoffeedrinkstoitsmenu.Anotheritem,“TheSnack Pack,”willbeofferedasanewdealforcustomers.Designedtoattractbusyandhungry students,“TheSnackPack”willbeservedontheSonicmenu. 16 FranchiseExpansionandLocation
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Theofficial sponsorof BUYONEGETONEFREE BONELESSWINGSEVERY MONDAYNIGHT 5PM-CLOSE GRABYOUR WINGMAN.
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18 Rationale ESPNʼsMNFgamesrankassevenofthe10 biggestcableaudiencesamonghouseholdsin 2014. 12of16weeks,ESPNwonthenightasthe most-watchednetworkamonghouseholdsand totalviewers–cableorbroadcast–inprime timeonMonday. ESPNledallnetworksonMondays–cableor broadcast–indeliveryofkeymaleandadult demos(18-34,18-49and25-54)all16Mondays inprimetimethisseason.
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TVSPOT1 *establishingshotofsonic* Wingman RightGuy:Youknowwhat? Mondaysreallyarenʼtthatbad LeftGuy:Areyoukiddingme!? whatistheretolikeabout Mondays? RG:Wellforstarters,Sonicis offeringBuyOneGetOneFree Wingsfrom5pmuntilclose LG:WOW THATʼSALOTOFWINGS MAN! LG:Speakingofwhichdoyou wanttobemywingmanand maybeordersomeparmesan wings? RG:No.IʼmfeelingAsianZing. 19 LG:*silentlypouts* ... RG:..butIʼllstillbeyour wingman. LG:*GetsChildishly excited*
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*establishingshotofsonic* RightGuy:*toleftguy* Whyareyouupsetand actingsodifferent? LeftGuy:Everythingisfine.*pouts* RG:Noitʼsnot. LG:Well,whenwereyougoingto tellmethatHEwashere? *pointsatKevinDurant* RG:KevisjustheretogetsomeSonicjustlikeus LG:THATSIT!ITʼSUSUALLYJUSTUS! 20 LG:*pouts*IdonʼtevenwantSoincanymore takemehome. RG:Youdonʼtmeanthat. LG:...GetmeaConey. TV SPOT2 3ʼsaCrowd
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21 ApplicationMedia Sonicalreadyhasitsownapp,butSevenWonderstendstouseasmall portionofitscampaignbudgettoincreaseSonicʼspresenceinapps. PocketPointsisamobileapplicationthatgivesstudentsrewardsfornot usingtheirphonesduringclass.Studentsneedtosimplyopentheappon campus,locktheirphone,andstartgainingpoints.Thesepointsarethen usedatlocalandonlinebusinessesforstudentdiscounts,couponsor gifts. Tapingoisamobileappthatallowsanybody,toorderamealonthe go.Placeyourorderbeforeyouarriveatyourdesignationandwhenyou arriveyourorderwillbeready.Tapingoalsodeliversforsome restaurants,butthisisnʼthowTapingoplaysintothiscampaign.Tapingo isavailableonover30campusesacrossthenation.Itisalsosaidtobe abletoboostrevenueby17%,cutcostsperlocationby$40,000andbe reusedbycustomers99.7% ofthetime.Withthisapp,Soniccould incincreaseitsconveniencebymakingitselfbothphysicallymoreavailable oncampuswhilealsobeingaclickawayonanymobiledevice. SevenWondersintendstoplaceSonicontheseapplicationstoattract thecampaignʼstargetaudienceagetoeatSonicwhilealsoencouraging collegestudentstopayattentionanddowellinclass.Thiswillcreatea goodimageforSonicintheeyesofitstargetaudiencebecauseitshows thatSonicvalueseducationandbelievesthatitscustomerswhoholdthis samevaluedeservetoberewarded.Tapingowillnotonlyshowthat Sonicvaluestheircustomersʼtime,butthattheyunderstandhowtoadapt totochangesinhowpeoplecanpay.
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PRINTMEDIA BLUEPINAPPLE GRAPERASPERRYSLUSH W/NERDS Printmediaislessviewedbythetargetaudienceof SevenWondersʼandsoSonicʼsprintadswillbe similartoourInternetadsinthattheywillalsouse KevinDuranttodisplaythecontestthroughout variousadsinsportsmagazineslikeSports IllustratedandESPNTheMagazine. ThesepTheseprintadswillalsocontinuetodisplayvarious Sonicpromotionslike“WingNight”and“Rush Hour.”“WingNight”willalsobedisplayed separatelyinadsthatsponsorMondayNight Football.Thismergeroftwoseparateentitiesusing printmediawillgatheramuchlargerprintaudience inamediaformthatislosinginfluenceonour tatargetaudience. 22
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WeasSONICvaluecommunityas muchaswevalueservingquality food. Thecostofyouthsportsteamsisincreasinglyexpensive,70% ofparentshaveconcernsaboutthecosttokeeptheirchildren involvedfromyear-to-year.TotsforTikesisanewnational campaignSONICislaunchingthatwillbenefiteachSONIC Drive-in’slocalyouthsportsleagues.Twopercentofevery tatertotpurchasewillgotothatSONIC’slocalyouthsports league.TotsforTikeswillbeayear-roundinitiative,andis prprojectedtohelpmorethan15millionchildrennationwide stayactiveandinvolvedintheircommunities. 23 Formorethan15years,SONIChasbeengivingbacktothe OklahomacommunitywithprogramsgearingtowardstheOkla- homayouth.In2009,SONICstartedit’sfirstandlargest annualfundraisingeventthatsupportsteacher’sprojects acrossthenation—LimeadesforLearning.Now,SONICisex- tendingitsnationaloutreachthroughanewprogramcalled TotsforTikes.
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