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Praise from State Surveyor

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Brian Smith
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From: Banda,KathyL. Sent:Friday,April 10, 2015 1:17 PM To: Smith,BrianK. Subject:Medicare Survey Dear Brian, I wantedtothank youfor yourcontributiontoour successful survey!!Brian,youwere wonderful!Ican't tell youhowmuch I appreciate yourwillingnesstohelp.The nurse setupto do thisvisitwiththe surveyorandhad to call off and the surveyorwasinsistentonkeepingthe patient....l didtrytoswitch! Withthat said...the surveyorwasblownawaywithhow well youdid. She wasimpressedthatyou identifiedthe change inconditionandprovidededucationasif youwere theirprimarynurse whenyou had neverevenmetthe patient.Infact,she wasso impressedthatshe broughtitupagainduringthe exitconference!!!Youtrulymade adifference! Thank you!! cc• Employee file KathyBanda BSN,RN, CHPN Manager, Clinical Services OHIOHEALTH Hospice 800 McConn€ Drive Columbus, OH 43214 Tel 614-533-6 51 7 Cell:450-1400 Fax 614 533-6200

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Praise from State Surveyor

  • 1. From: Banda,KathyL. Sent:Friday,April 10, 2015 1:17 PM To: Smith,BrianK. Subject:Medicare Survey Dear Brian, I wantedtothank youfor yourcontributiontoour successful survey!!Brian,youwere wonderful!Ican't tell youhowmuch I appreciate yourwillingnesstohelp.The nurse setupto do thisvisitwiththe surveyorandhad to call off and the surveyorwasinsistentonkeepingthe patient....l didtrytoswitch! Withthat said...the surveyorwasblownawaywithhow well youdid. She wasimpressedthatyou identifiedthe change inconditionandprovidededucationasif youwere theirprimarynurse whenyou had neverevenmetthe patient.Infact,she wasso impressedthatshe broughtitupagainduringthe exitconference!!!Youtrulymade adifference! Thank you!! cc• Employee file KathyBanda BSN,RN, CHPN Manager, Clinical Services OHIOHEALTH Hospice 800 McConn€ Drive Columbus, OH 43214 Tel 614-533-6 51 7 Cell:450-1400 Fax 614 533-6200