A presentation given by Brian Evans and Rafal Czapski at the 2018 IA Summit focusing on Design Thinking and how its applied to Design Sprints in a large organization
5. Design Sprints: Ready, Set, Go!
Validation
We spend a TON of money building products that aren’t
sure will work
6. Design Sprints: Ready, Set, Go!
Evolving Requirements
We often make decisions with a lot of TBDs
7. Design Sprints: Ready, Set, Go!
Design-by-committee
Groupthink tends to lend itself to the creation of less than
ideal designs due to compromises
8. Design Sprints: Ready, Set, Go!
Highest Paid Person
Extroverted loud people like me tend to drive decision
making at times, quiet introverted folks may tend to have
their opinions overlooked more often, even if they’re correct
51. Design Sprints: Ready, Set, Go!
Conclusion
– Teams can work quickly
– Good Balance of Cross Functional Knowledge
– Decider has responsibility for their decisions
– Teams can keep focused on a singular target
– Teams won’t get conflicting insights on larger goal
– Your team is confident in the solution you’re spending
significant resources to deliver
52. Design Sprints: Ready, Set, Go!
Questions?
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Editor's Notes
Possible use of sprinter photo here.
Getting all the stakeholders in the room opportunity to come to a decision together.
Value is in having everyone there rather than legal, ok now over to mkt
Traditional model which takes some time to get insight and learnings from
It can take more time and resources to refine the idea
Failing fast,
We want to take a bit of a short cut to get the right direction/ decision and outcome which than can be tested and iterated on.
That kind of thinking in line with agile methodology
What kind of problems are sprint good for solving?
When should we use them?
Imagine you have an idea to solve a problem but need to quickly validate weather that idea meets the need
On the contrary, If you are a large organization which requires multiple levels of approvals to get to a right solution,
Visual support of these ideas
Imagine you are a startup and you don’t have a lot of capital to fund many rounds of development associated with the traditional model.
On the opposite side, say you are part of a large organization which has a lot riding on the success of a project, the design sprint can mitigate a lot of the back and forth between teams since the key individuals are part of the process
On the other side, If you are a large organization which requires multiple levels of approvals to get to a right solution,
Visual support of these ideas
If you have really aggressive timelines and need to move quickly a design sprint may be right for you.
It cuts a lot of the red tap and gets to a resolution a lot quicker
If you have really aggressive timelines and need to move quickly a design sprint may be right for you.
This is the case when you’re out of ideas and need to really come up with other ways to solve the problem.
And you do this by getting all the right people in a room at once
This is the case when you’re out of ideas and need to really come up with other ways to solve the problem.
Convergence really coming together to get in a room and make some decisions. People from different domains coming together
Convergence really coming together to get in a room and make some decisions. People from different domains coming together
Value of this is that we get everyone in the room.
Again rather than hey let’s send this to marketing, ok not legal has to look at it etc
Cover
Ultimately the decider will choose. There are cases where there could be two deciders but it’s about having the same decision.
This really focuses on the best decision rather than HIPPO. It is important because it leads to better outcomes
Prototyping allows user test the decisions quickly. Removing cycles of reviews and revisions. The fidelity should be such that it can provide adequate feedback.
Fidelity should be something that accurately represents the solve and can give you valuable data when you validate that idea with user in the next phase of the sprint.
Make sure its clear it is day 3
Ways we have tested these and benefits to them
More advanced ways….If you have a usability lab you can gain insights this way, eye tracking etc.
Way we’ve done these and benefits. We have a usability lab but we can just use webex and a conference room
Once you have these insights you will be able to know how to proceed
Again goes to iteration of the ideas based on the user feedback loop
Your time may scale down significantly if you do a couple or sprints
Want to do a play by play of 3 scenarios. We’ll highlight two that didn’t go so well and one play of the week that did.
ACTION: flag on the play when gabe stops talking
Unnecessary sprinters automatic time added to the sprint
Set up the too many people – Look how there are 7 people in the room.
ACTION ON THE CLOCK:
Again goes to iteration of the ideas based on the user feedback loop
The two additional people didn’t really add much value
POOP AND SWOOP