1. ROBERT PESNER
Skills:
Architecture Design and Implementation
Designed application architecture for medium-sized City agency; created internal-facing
and public-facing applications for large and small organizations, including customized
statistical models and a system managing over 750,000 units; integrated application
components running on disparate large and small systems; designed and implemented a
database to track all buildings in New York City.
Management
Managed software development area of 75 staff; responsible for large VM system with
700 concurrent users and staff of system programmers; supervised staff of programmers,
statisticians and researchers on major federally-funded research project.
Technology
Operating systems (Linux, Windows, VM, Z/OS, CICS);
Network operating systems (TCP/IP, Windows Server, SNA/VTAM);
Distributed processing and integration (TCP/IP sockets, WebSphere MQ and Integration
Bus, APPC/LU 6.2., EntireX Broker, NetBIOS, named pipes, EHLLAPI, SRPI);
GUI design and programming;
Languages (Java, C#/.NET, HTML, XML, XSLT, C/C++, JavaScript, Visual Basic, PL/I,
390 and 80x86 Assembler, REXX, COBOL, PowerBuilder);
Database management systems;
Storage Management (Tivoli Storage Manager);
Data communications
User Support
Designed, implemented and supported systems for end users; taught many classes on
computer and statistical concepts; wrote user manuals.
Professional Certifications:
Cisco Certified Systems Instructor
IBM Certified System Administrator and Solution Developer – WebSphere MQ, Message Broker
Scrum Alliance Certified ScrumMaster
2. Experience - Employment:
4/2009 – 12/2014: Chief Enterprise Architect
NYC Department of Housing Preservation and Development
100 Gold St.
New York, NY 10038
Supervisor: Anthony Thomas, CIO, 212-863-7872
Salary: $137,000. per year
Duties: Design architecture for application development; manage all agency application
development; supervise staff of 75 developers, data/information analysts and quality assurance
analysts.
2/1991 - present: President
PC Dialogs Inc.
305 West 98 St. #5BN
New York, NY 10025
212-663-3459
Services: Develop and conduct classes on various computer-related topics, including networking,
TCP/IP, WebSphere MQ and Integration Bus, Cisco products, Tivoli Storage Manager, network
security, distributed processing, etc.; custom-design applications focusing on distributed
processing; system design and systems integration.
7/1990 - 12/1991: Manager, OS/2 Curriculum
Software Education Corp.
255 Route 520
Marlboro, NJ 07746
Supervisor: Hal Steiner, 201-946-0606
Salary: $66,000. per year for 10 days work per month
Duties: Design and conduct classes on various computer-related topics, including VM, REXX,
ISPF, OS/2, LANs, Distributed Processing, APPC, etc.
9/1988 - 7/1990: Manager of VM Systems Programming
Shearson Lehman Hutton
390 Greenwich St.
New York, NY 10013
Supervisor: Beth Merz, 212-341-4120
Salary: $65,720. per year plus bonus
Duties: Manage large VM/XA SP system with 700 total concurrent users; supervise staff of
systems programmers; plan and implement migrations to new releases of operating systems,
compilers, software packages, etc.; apply maintenance to software; tune systems; modify vendor-
supplied software; document new and changed system features for users; respond to user
problems; design, code and test new user-oriented utilities, etc.
3. 10/1983 - 8/1988: VM Systems Programmer
City of New York Computer Service Center
111 8th Ave.
New York, NY 10011
Supervisor: James Fisher, 212-206-3570
Salary: $56,360. per year
Duties: Support VM/SP HPO system with 350 concurrent users; plan and implement migrations
to new releases of operating systems, compilers, software packages, etc.; apply maintenance to
software; tune systems; modify vendor-supplied software; document new and changed system
features for users; respond to user problems; design, code and test new user-oriented utilities, etc.
7/1983 - 9/1983: System Designer
City of New York Department of City Planning-ISD
22 Reade St.
New York, NY 10007
Supervisor: Jay Bitkower, 212-720-3570
Salary: $35,002. per year
Duties: Design and build a data base containing all known addresses for property in New York
City by integrating information from several sources; design, code and test CICS interactive
programs for data correction and retrieval.
11/1980 - 6/1983: Director of Research
City of New York Arson Strike Force
51 Chambers St. #525
New York, NY 10007
Supervisor: Michael Jacobson, 212-566-6636
Salary: $34,000. per year
Duties: Develop and maintain information systems for fires, arson, insurance losses and arson
and building-related data for over 750,000 structures; develop statistical prediction models for
identifying arson-prone buildings; supervise EDP unit of 3-8 employees; purchase computer
related equipment.
4. Experience - Major Consulting:
NYC Department of Information Technology and Telecommunications – Integrated
Department of Sanitation ADABAS-based CFC appointment scheduling system into NYC 311
system. March, 2007 – May, 2007. Contact: Tim Keane, 59 Maiden Lane, New York, NY 10038,
212-232-0912.
NYC Department of Health – developed JavaScript/.NET-based content management system
for help information; provided training and application mentoring for Visual Basic .NET
applications. May, 2006. Contact: Osman Pineda, 253 Broadway, New York, NY 10007, 212-
676-6333.
NYC Department of City Planning – converted mainframe Geographical Information System
(GIS) from S/370 assembler application to portable C; application parses, standardizes and
validates New York City street-based locations and returns geographically-related information.
March, 2003 – July, 2007. Contact: Rudy Lopez, 22 Reade St., New York, NY 10007, 212-720-
3326.
NYC Department of Information Technology and Telecommunications/PlanGraphics Inc. –
developed GIS web service for NYC 311 project; developed middleware enabling distributed
access to mainframe Geographical Information System (GIS); developed WWW-based
applications to access mainframe GIS; designed and supported infrastructure to support access to
mainframe GIS. September, 2001 – February, 2008. Contact: Colin Reilly, 59 Maiden Lane, New
York, NY 10038, 212-232-1126.
NYC Department of Information Technology and Telecommunications – converted a Visual
Basic application using EHLLAPI (“screen scraping”) for Y2K compatibility. July – October,
1999. Contact: Bob Plikaytis, 11 Metrotech Center, Brooklyn, NY 11201, 718-403-8048.
New York Insight – created a custom database application to track events and attendees using
Microsoft Access; set up database for remote access using RAS. June – December, 1999.
Contact: Peter Doobinen, 283 Avenue C, New York, NY 10009, 917-441-0915.
NYC Housing Preservation and Development - created a custom TCP/IP and LU 6.2
application to access mainframe data from LAN-based applications using Java, Visual C++,
Windows NT and Microsoft SNA Server. June, 1997 – November, 2001. Contact: Nissim
Baruch, 100 Gold St., New York, NY 10038, 212-863-8173.
NYC Department of Design and Construction - Created a custom EHLLAPI application to
transfer files from a mainframe for access by PowerBuilder applications; installed and
configured Information Builders EDA software for PC access to mainframe IMS data. July, 1996
- June, 1997. Contact: Amar Mehta, 30-30 Thomson Ave., Long Island City, NY 11101, 718-
391-1761.
NYC Department of Information Technology and Telecommunications - Modified an
existing application to add flexible, user-specified data validation of documents submitted for
inclusion in the DoItt Gopher Server, using Visual Basic and REXX. June, 1996 – June, 2000.
Contact: Tom McManus, 11 Metrotech Center, Brooklyn, NY 11201, 718-403-8017.
NYC Police Department - Reviewed and rewrote strategy document designing an environment
to support client-server applications; coordinated installation and configuration of CICS, VTAM
5. and LAN-based SNA software to support LU 6.2 communications. September, 1994; January-
February, 1996. Contact: Tom Momyer, Police Plaza, New York, NY 10038, 212-374-0734.
Howmedica - Provided optimization analysis, installation and configuration support and training
for LAN Server, TCP/IP and distributed database in a DOS/Windows, OS/2 and AS/400
environment. May, 1994 - January, 1995. Contact: Paul Donoghue, 301 Route 17, North
Rutherford, New Jersey 07070, 201-507-7494.
NYC Department of Transportation - Installed and configured Microsoft SQL Server on
Windows NT; installed and configured Microsoft SNA Server on Windows NT; installed and
configured Banyan SNA Communications Services in a Vines environment; installed and
configured Information Builders EDA software for PC access to mainframe IMS data; created a
custom LU 6.2 application to access mainframe data from PowerBuilder applications; trained
application developers in PowerBuilder and SQL. April, 1994 - June, 1996. Contact: Jay
Bitkower, 40 Worth St., New York, NY 10013, 212-442-7407.
Shearson Lehman Brothers/Smith Barney Shearson - Installed and configured client
machines in a TCP/IP-based LAN using an RS/6000 server and OS/2 2.0 workstations to support
an information system for Financial Consultants. July, 1992 - June, 1994. Contact: Maury
Ostroff, 388 Greenwich St., 38th Floor, New York, NY 10013, 212-464-8020.
Nutrition International - Designed and created a DOS-based multi-user database system using
Paradox to track laboratory test results of samples submitted for nutritional analysis. January,
1992 - November, 1995. Contact: Arlene Stern, 2394 Route 130, Dayton, NJ 08810, 908-329-
2999.
IS 44 Flea Market - Designed and created a DOS-based system to maintain records of vendors,
rental sites and cash intake using dBase III Plus and Clipper. May 1985 -February, 1992.
Contact: Carol Allen, 560 W. 43 St., New York, NY 10036, 212-947-5744.
St. Joseph's Children Services - Designed and created a DOS-based case-tracking system using
dBase III to provide an historical record and weekly reports on the status of over 600 children.
Maintained a BASIC system to pay foster parents. February 1985 - December 1986. Contact:
Dorothy Worrell, 345 Adams St., Brooklyn, NY 11201, 718-858-8700.
6. Experience - Classes taught:
WebSphere MQ Programming and Administration classes
WebSphere Message Broker/Integration Bus Programming and Administration classes
Tivoli Storage Manager classes
Cisco CCNA and CCNP classes
TCP/IP Concepts and Implementation
APPC, NETBIOS and EHLLAPI Programming
C/C++ Programming
Data Communications using LANs and WANs
Firewall Concepts and Implementation
Introduction to SNA
REXX Programming
Windows Programming
Contact: Greg Lyon, Jack Morton (IBM Authorized Training Partner), 800 Connecticut Ave, 3rd
Floor East, Norwalk, CT 06854, 203-851-7825.
Education and Degrees:
1978 - 1980: University of California, Irvine, CA 92717
Master's Degree, June 1979
Awarded National Science Foundation Graduate Fellowship
1976 - 1978: California State U., Dominguez Hills, CA
Bachelor's Degree, June 1978
1968 - 1970: Antioch College, Yellow Springs, Ohio 45387
7. Publications:
Books:
"PowerBuilder 6.0" in Rothstein, Michael, ed., Ace the Technical Interview, Third Edition,
McGraw Hill, New York, 1998
"OS/2 Release 3.0" in Rothstein, Michael, ed., Ace the Technical Interview, Second Edition,
McGraw-Hill, New York, 1996
"PowerBuilder" in Rothstein, Michael, ed., Ace the Technical Interview, Second Edition,
McGraw Hill, New York, 1996
"OS/2 Release 2.1" in Rothstein, Michael, ed., Ace the Technical Interview, McGraw-Hill, New
York, 1994
FINAL REPORT, Arson Analysis and Prevention Project, Arson Strike Force, September 1981
(with Don Carufo)
ENTAILMENT: A User's Manual, University of California, Irvine, 1980
NETWORKER: A User's Manual, University of California, Irvine, 1979
Articles:
"A Continuous Variable Generalization of Material Entailment Analysis," Social Science
Research Reports, University of California, Irvine, 1981
"Internal Replication, the Systems Concept and Sources of Validity in Nonexperimental
Research" (with Douglas White), Behavior Science Research, vol. 18, #1, Spring 1983
"An Exact Significance Test for Third-Order Interaction Effects or Differences Between Discrete
Bivariate Distributions" (with Douglas White), Behavior Science Research, vol. 18, 1983
