1. Blossom Cardozo
 : 91 9769743645
 : blossom_cardozo@yahoo.com
OBJECTIVE
To work with dedication, responsibility and be ready for challenges and job enrichment. To make significant
contribution to the organization both individually and in a team environment and to be an asset to the organization.
WORK EXPERIENCE
Current Employer : Kelly Services.
Position Held : KYC Officer.
Period of Service : November 2015 - to present
Department : KYC
Job Role :
Working for Standard Chartered bank under the payroll of Kelly Services, job profile includes
• Analyzing company profile in the market to identify the business activities of the company.
• Evaluating the share holding of the company and the sister companies, if any.
• Co-ordinate with the Relationship Manager to obtain requisite information.
• Submit detailed report of the corporate body in order to certify the company as KYC compliant.
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Employer : Serco Global Services (P) Ltd.
Position Held : Senior Customer Service Associate
Period of Service : Jul’12 to Jan’14
Department : Banking (Payment Investigation for Barclays Bank PLC)
Job Role :
• Processing and Reviewing queries and payments received via swift messages like MT103, MT202, MT192,
MT195 etc.
• Dealing with queries/item like unable to apply, cancellation of payment, return of funds, amendment request
etc.
• Training new hires in the team and assist in resolving queries of the agents across the floor.
• Allocation of work and prepare of reports.
Achievements :
• Have been awarded as ‘Best Performer for the month’.
• Committee head for employee engagement activities.
ACADEMIC QUALIFICATIONS
April 2012 : Bachelor of Commerce (Banking & Insurance)
Royals College, Thane.
First class with 75%
Feb 2009 : Higher Secondary School Certificate (H.S.S.C)
Royals College, Thane.
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2. First class with 68%
March 2007 : Secondary School Certificate (S.S.C)
Holy Cross Convent School
First Class with 77%
PERSONAL PROFILE
Ambitious and energetic. Composed under pressure and get along very well with people at all levels. Possess good
interpersonal and communication skills.
Date of Birth : 3rd
August, 1991
Languages known : English, Hindi, Marathi, Konkani and French
Strength : Team player, Fast learner & Good listener
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