Here is my profile as a Business Manager with expertise of over 14+ years in IT and Management.

1. RAJIBASHREE BISWAS
Six Sigma and PMP Certified with 13+ years of
experience in Branch Management and
Business Development (IT Services)
Expertise in Strategic and Sales &
Marketing Operations
Indian Passport Holder
Ahmedabad, Gujarat, India

2. Objective
• Looking for a challenging position in Retail and Information
Technology related industry – Singapore, utilizing excellent
managerial skills and business development abilities to increase
profitability of the organization through innovation Business
Development Operations

3. Summary
• Sig Sigma Green Belt and PMP certified with 13+ years of
experience in IT services, enhancing the Business and Branch
Management
• Currently, associated with the IntelliPro Solutions Pvt. Ltd,
Ahmedabad, India as a Business Development Manager
• Expert in identifying customer needs and industry trends to
assist in planning and executing strategic marketing plans, and
conversant with managing strategic and budgetary planning in
conjunction with technology
• Expertise in IT with configuring & managing of various servers -
Domain Controller (DHCP, DNS, and WINS), Additional Domain
Controller, Firewall, Remote Access, File Backup, Application
Server (IIS, Web), Database, and Windows Server Update
Services

4. Education & Certification
• Executive Master of Business Administration in Information
Technology and Supply Chain Management from Indian
Institute of Business Management, Meerut, India (2014)
• Bachelor of Commerce from Osmania University, Hyderabad,
India (2000)
• Certification:
o Six Sigma Green Belt Certification from Indian Institute of Business Management,
2013
o Project Management Professional from Indian Institute of Business Management,
India – 2013
o Corporate Governance Professional from Indian Institute of Business
Management, India – 2013
o Diploma in Computer Hardware and Networking from Sunnet Systems, India -
2002
o Certificate Course in Computer Applications - C, C++ (with OOPS Concept), Oracle
7.x (with D2k) from Lakhotia Computer Centre, India - 1996
o Diploma in Personal Management and Industrial Relations from National
Institute of Human Resource Development, India - 1996

5. Experience
• 13+ years of total work proficiency across IT domain:
o 6+ years of handling business proposals / financial plans, partnership
management, negotiating complex agreements and client relationship
development
o 7+ years of providing helpdesk assistance in resolving software, hardware and
network related problem
• Identifying potential clients, conducting research, performing cold
calls and enhancing long lasting relationships with the new clients,
by extending the services of showcasing the new products and
services
• Classified and rated occupations, job positions and analyzed
training needs to design employee development, language training
and health & safety programs
• Handled clients from National and International zones for EXIM
(Export/Import) of IT and non IT products or peripherals

6. Expertise
• Branch Management • Office Administration
• Payroll Management • Vendor Management
• Incident Management • Team Management
• Personnel Management • Project Management
• Business Development • IT Management
• Customer Relationship
Management
• Strategic Partnership

7. Technical Prowess
Operating
Systems
Windows 98/2000/NT4/2000 Advance
Server/XP/ Windows 2003 Server / Windows
2012 Server
Servers DC/ ADC/ Firewall (Gateway) Server/ Database
(SQL) Server 2000/ WSUS Server/ Application
Server/ File Server and FTP Server
Software Microsoft Office Suite, Photoshop, Tally,
Dreamweaver, Web Browsers
Technologies Microsoft .NET, PHP, Mobile Applications
Firewall Sonicwall, Cyberoam, Netgear, Dlink, Symantec
Norton, and FSecure

8. Visa
• Looking for work authorization visa, sponsorship for
Singapore
• Indian passport holder

9. Availability
• Currently at Ahmedabad, Gujarat, India
• Willing to relocate immediately
• Possess no bond with the current employer

10. Language & Global Exposure
• Language:
o Proficient in English
• Global Exposure
o Interacted with clients
from USA, Australia,
UK, NZ, Singapore,
Thailand, and Canada

11. Contact me
• Email: biswas@outlook.com
• Contact details: +91 991 223 6300
• LinkedIn: https://in.linkedin.com/in/biswasar
• Skype: biswas@outlook.com
• Best time to contact: Between 10:00 AM – 10:00 PM (IST)