1. SAKSHI GROVER
+91-8588858239| grovers903@gmail.com
Summary
• Software professional with strong experience as Salesforce Administrator in Orange CRM – Sales Automation Marketing Business
Acceleration (SAMBA)
• Salesforce Certified Administrator with strong experience in Data Migration activities required in Salesforce.
• Key Skills: Software Engineer | Salesforce Administrator | Data Migration
Academic Details
Degree Institute / University %/CGPA Year
B.Tech, (C.S.E) Chitkara University, Punjab 75.00 % 2013
Class XII (CBSE) D.A.V. Public School, Malout 82.60 % 2009
Class X (CBSE) D.A.V. Public School, Malout 85.00 % 2007
Academic Achievements
• Merit Certificate Holder in Mathematics
Technical Skills
Certification Salesforce Certified Administrator(ADM-201)
Professional Experience |
Jul'13 – Till Date Orange Business Services, Gurgaon Software Engineer
Project CRM - Sales Automation Marketing Business Accelaration (SAMBA).
SAMBA application is a part of orange CRM which involves all the presales activities. It uses the most emerging technology
"Salesforce.com" which is a cloud computing and social enterprise Software as a Service provider
Skills Salesforce Administrator, Business Analyst, Software Engineer
• Participate in capturing & clarification of business requirements
• Contribute in developing Change solution proposal from high level business and user requirements
• Functionality co-ordination across multiple system projects
• Propose and gain agreement from key sponsors on final solution for identified Business Requirements
• Worked as production support member by handling L3 IT tickets raised in Genergy system by users
• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with
all stakeholders
• Strong Experience in Data Migration activities required in Salesforce( Change Sets, Data Loader).
• Experience in developing triggers, Apex classes & creating Visualforce Page.
• Working as a DataLoad SME.
• Salesforce configurations.
• Met with Customers directly to identify issues and area of Potential Improvement.
• In-depth understanding of the capabilities and constraints of the SFDC CRM application and its various licensing types, coupled with
a good understanding around business processes
• Professional experience in a sandbox test environment, including development/staging/production (or similar) deployment cycles
• Worked in the integration of different segments into SAMBA.
Achievements:
• Awarded prestigious EMPLOYEE OF THE YEAR by Orange Business Services for excellent contribution in business
• Selected to launch GO LIVE of the “SAMBA” project at Orange Business Services Headquarters, PARIS,2015
• Demonstrated excellent “Data Migration” skills in Salesforce by providing training to group of Orange Vendors in Mumbai
• Selected to launch OME-SAMBA Integration project at Orange Business Services Headquarters, PARIS, 2016.

2. Extracurricular Activities
• Acted as Publicity executive of one of the biggest events PRAGYAAN organized in Chitkara University
• Rewarded as STAR PROJECT holder for the project “PHONEBOOK USING BINARY SEARCH TREE” of DSPM
• Acted as an Executive head of an international quiz organized by NGO “Lions club”
Academic Projects
Phonebook using binary search tree
Project: A binary search tree is a rooted binary tree, whose internal nodes each store a key and each have two distinguished sub-trees,
commonly denoted left and right. The tree additionally satisfies the binary search tree property, which states that the key in each node
must be greater than all keys stored in the left sub-tree, and smaller than all keys in right sub-tree. So, Phonebook using binary search
tree stores the value in alphabetical order.
Personal Information
• Date of Birth 5th July 1991
• Nationality Indian
• Gender Female
• Current Address C-96,Sector-20, Noida, UP
• Permanent Address Mahalakshmi Stationers, Near D.A.V Public School Tehsil Road, Malout, Punjab.
• Languages Known English, Hindi and Punjabi