Presentation to #CIOSolutionsGallery on how to leverage IT to improve organizational competitiveness. There are two sides of the fence. The evolving nature of IT can compel organizational change. Yet, IT can also help to soften that blow by productively enabling it. Trying to find that balance can be both complex and taxing for any IT leader; however, those transformational efforts are indeed winnable. You just need to know what you are doing. Listen as one highly acclaimed IT leader shares his advice and own “lessons learned” in future-focusing a huge global enterprise through helping to transform its organizational competitiveness.

1. Overview
Leadership in Transforming
Organizational Competitiveness
Transformational IT
12/6/2018 1
Providing expert guidance on your digital journey

2. Agenda
• Something about Bill
• Bill’s Philosophy
• Pick the Right Transformation
• Transformational Lessons Learned
• Building a Roadmap
• Building an Inspired Team
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3. About Bill Professionally
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• Chemical Engineer
• MBA
• Process Engineer
• Strategic / M&A Analyst
• Production / General Manager
• Division CIO
• Global CIO
• President & IT Leader
• Smart Factory Practice Lead

4. About Tenneco
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49%
33%
18%
TWO PRODUCT LINES
29%
71%
Ride Performance
Clean Air
71%
Light Vehicle
11%
Commercial Truck & Off-Highway
18%
Aftermarket
2017 REVENUE
$9.3 Billion
33%

5. About CMG
2018 © CMG Consulting LLC All Rights Reserved 5
• CMG is a strategy consulting and advisory company with focus on Smart Grids, Smart Utilities,
Smart Cities and Smart Buildings.
• We are experts in Energy, Water, Transportation, IoT, Telecommunications, and Software markets
and technologies.
• Our consulting services include the development of Corporate Strategy, Branding & Marketing
Strategy, White Papers, Reports, Assessments, Gap Analysis, Benchmarking, Designs, Architectures,
Roadmaps, Use Cases, Business Models, Business Cases, Marketing Programs, Market
Development, Channel Development, Go-to-Market Plans, IT/OT Management, IT Strategy, OT
Strategy, Product Innovation, Funding Strategy, and M&A Strategy.
We have built a knowledge library with 500
use cases and developed 18 frameworks

6. Disruption
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New technologies and business models are by their very nature
disruptive.
Proactive organizations have the ability to capture value from the
disruptions, and minimize the impact to their employees.
Picking the right battles is an important first step.
Change management for your employees and ecosystems is always
a key to success.

7. My Philosophy
• “Genius is making complex ideas simple, not making simple ideas
complex” – Albert Einstein
• “Remember that life's greatest lessons are usually learned at the
worst times and from the worst mistakes” – Unknown
• There is no such thing as a turnkey project for any project worth
doing
• Without the right team you’re not going anywhere
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This Photo by Unknown Author is licensed under CC BY-SA

8. My Three Most Impactful Lessons
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People
Process
Tools
Results
• But the project was a technical success
• A common system will improve results
without changing processes
• Look at how well this Excel sheet helps
the process
Tools by themselves, add costs,
they don’t solve problems

9. Digital Reality Check
• The Digital Economy is $3 trillion / all generated in last 20 years
• Today’ top 5 most valuable companies are digital, in 2000 it was 1
of 5
• To be a successful business in 3-5 years will require being
digital
• Many organizations struggle to compete in the digital world
Digital Advantages
✓ Customer / Market understanding
✓ Product / Service development
✓ Manufacturing performance Industry 4.0
✓ Supply chain optimization
Your organization cannot afford to not embrace Digital
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Haser Consulting can guide you on your digital journey
Break away from your competition

10. Progression to Digital
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Foundational Stability
- Reliable Performance
- Cost Effective Architecture
- Effective Data Governance
Effective Solution Delivery
- Portfolio Management
- Solution Delivery Methodologies
- Vendor Management
Digital Transformation
- Optimize and adopt new business models
- Selection of new solution
- Rapid deployment
Haser Consulting creates confidence and speed
through every step of your digital journey
P&L
Impact
Digital means exposing your data and processes to the world.
Are you ready to reveal them?

11. Getting Started
Prerequisites
• Underlying IT competency
• Lean defined business processes
• Clear vision of competitive focus areas
• Effective partnering
• Holistic approach to shifting business models
• Continuous improvement mindset
• Learning organization
• Effective security program
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You must get the basics right first, before you embrace new digital
models
We’re your partners in clearing the barriers

12. Foundational Stability
Understanding IT Performance
Objectives ➔ Service Catalog
• Speed, availability, redundancy
• Security
• Solution completeness
• Global leverage
Benchmark performance
• What, Where, Prioritizing Opportunities
Use of best cost resources
• Internal staffing by country / 3rd party
Data Integrity
• Data Collection
• Enterprise Integration
• Data Governance for key data
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13. Effective Solution Delivery
Portfolio Management
– Optimize the things that matter
• Gathering of Demands
• Prioritization of Work
Delivery Methodologies
– Repeatable processes
• Traditional
• Agile
• Organization Change Management
Vendor Management
• Sourcing
• Contracting
• Ongoing oversight
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14. Solution Delivery Methodologies
• Waterfall is the most cost effective
approach for some projects
• Facilitates the use of best cost country
resources and 3rd party resources
• Appropriate where requirements are
clear
• Appropriate methodology based on
project characteristics
• Methodology selected early in the
ideation process
• Clear understanding of characteristics
to use in selecting methodology
• Agile solution delivery is a key to
digital success
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Non-Agile
Rigorous, Upfront
planning
Phase based processes
Big Bang delivery
Command & control
Limit change
IT / Biz Contention
Agile
Ongoing, adaptive
planning
Iterative build and test
Frequent delivery
Push decision lower
Embrace change
IT / Biz Collaboration

15. Agile Delivery
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Project team mindset
• Scrum master ≠ Project manager
• Self organized teams – broader responsibilities
Business involvement
• Product owner ≠ Business project manager
• Continuous engagement
• Prioritized deliverables
Risk Tolerance
• Launch with partial solutions
• Learning while in production vs in testing
Keys to Success
✓Choose the right people
✓Training
✓Executive sponsorship & involvement
✓Relevant KPI’s

16. Organizational Change Management
• Assess organizational impact
➔ Where is resistance likely & why
• Develop and implement a clear communication plan
➔ Why, who, what, where, & when
• Required updates to organization design
➔ Rebalance work loads
➔ Identify & address missing capabilities
• Effective training program
➔ Identify needs / measure results
• Measure solution adoption & effectiveness
➔ Drive required behavioral changes
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Organization change
management is always key

17. Partnering & Capabilities
• IT Business Partners
• Foot in both camps
• Business model thought leader
• Understanding of current and future technology
• Enterprise Architects
• Understand capabilities and constraints of current landscape
• Intimately familiar with emerging technology
• Ability to speak in business value terms
• Business Leaders
• Clear strategic vision
• Open to new approaches
• Realistic expectations on what it takes to succeed
Outcome is an evergreen IT roadmap and project portfolio
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18. Finding the Intersection
Technology Tools How do you Want to Compete
• Operational Excellence
• Customer Intimacy
• Technology Leadership
• Data Monetization
• Product customization
• Lifecycle services
• Product as a service
• Asset-less providers
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Artificial
Intelligence
BlockchainIoT
Digital
TwinContainers
BI
Analytics
Big
Data
Edge
Compute
Cloud
Services
3D Printing
Virtual
Reality
Machine
Learning
Successful organizations must
match the right technology
with the right business models

19. Delivering Results at the Intersection of
‘Management Systems’ and ‘Leading People’
Superior Business
Outcomes
Leading PeopleManagement Systems
Strategy and Planning
Processes
Setting Vision
and Inspiring Others
Creating a High-
Performance Culture
Operational and
Delivery Processes
Metrics and
Measurement
Governance and
Steering Committees
Earning 'Followership'
Establishing Winning
Relationships
© 2016 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.

20. Building Your Team
• Develop an organizational roadmap
? What are your current gaps
? What new capabilities are required by your technology roadmap
? What capabilities will not be required going forward
? What will be built internally / purchased externally
• Link development plans to organizational roadmap
✓Confirm interest in new roles
✓Address capability gaps required for next role
✓Tie to training plans and budgets
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Current Positions Incumbent 12/31/18 Positions Candidate(s) 12/31/19 Positions Candidate(s) 12/31/20 Positions Candidate(s) Date Note
Data Service Lead EU Xxxx Xxxxxx Data Service Lead EU Xxxx Xxxxxx Data Service Lead EU Xxxx Xxxxxx Data Service Lead EU Xxxx Xxxxxx NA
Data Service Lead NA Xxxx Xxxxxx Data Service Lead NA Xxxx Xxxxxx Data Service Lead NA Xxxx Xxxxxx Data Service Lead NA Xxxx Xxxxxx NA
Data Service Lead AP Open Data Service Lead AP Open Data Service Lead AP Zzzz Zzzzzzz Data Service Lead AP Zzzz Zzzzzzz 6/1/2019 Move from Business
BI Solution Lead Open BI Solution Lead TBH BI Solution Lead TBH BI Solution Lead TBH 12/15/2018External Hire
Cobal Programmer Xxxx Xxxxxx Cobal Programmer Xxxx Xxxxxx Not Required Not Required 9/30/2019Retire MF in 2019

21. Dimensions for Key Drivers of Engagement
Communication
Future Vision
Recognition
Growth & Development
What Is Driving Engagement in IT?
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22. Engagement Actions
• Communication
• Clarity on priorities
• Understanding Tenneco Vision
• Cascading the Message
• CIO Town Halls
• Recognition
• Peer Recognition – Kudos
• Team Meetings – AOP provided for team get togethers
• Growth & Development
• Build out employee curriculum
• Online training materials
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23. Seven Leadership Skills You Need to Drive Results
1. Commit Leadership First Everything
Else Second
2. Lead Differently Than You Think
3. Embrace Your Softer Side
4. Forge Right Relationships, Drive
Right Results
5. Master Communications
6. Inspire Others
7. Build People Not Systems

24. Digital Transformation
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Solution Implementation
• Selection
• Implementation methodology
• Partner management
• Definition
• Lean Optimization
• Governance
• Ownership
• User Experience
• User Readiness
• User Confidence

25. Overview
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Providing expert guidance on your digital journey
Questions