1. Phone: +91-8978933622
Ramesh Singam Email: ramesh.singam@gmail.com
Professional Summary
• 11 + years of techno-functional experience as Test Lead in Banking, Financial Services
and Insurance (BFSI) Domain.
• 8 years of Onsite experience with various Clients.
• Proficient in testing process, SDLC methodologies and Defect life cycle.
• Experience in multiple types of testing - Manual/functional, Agile, Automated, User
acceptance, System integration and DRC testing.
• Experience in creation and execution of Test Plan, Test scenarios, Test Cases, Test
Scripts preparation, Test Reports, Defect Reports and Estimations.
• Hands on experience in requirements gathering, conducting walkthroughs and reviews
with stakeholders in cross domain integration projects.
• Well experienced in working with teams across geographies in diversified environments.
• Proficiency in conducting train-the-trainer and user training sessions.
• Proven experience managing multiple cross-functional projects at an enterprise level.
• Expertise in Advanced technologies in Digitalization and Analytics.
• Good analytical, problem solving, adaptive and communication skills.
• Excellent team player and maintain the win-win relationship among the Stakeholders.
Training & Certifications
• Certification on Finacle Core Functional Administrator (Finacle 10.1)
• Certification on Finacle Core Functional Program (Finacle 9.0)
• Trained on PRM-Anti Money Laundering
• Trained on HP Mercury Tools(Quality Center and QTP)
Technical Expertise
• Defect Management Tools : HP Quality Center, iPROMPT and Bugzilla
• Test Automation Tools : HP Quick Test Professional (QTP)
• RDBMS : Oracle
• Configuration Tool : Visual Source Safe (VSS)
• Operating Systems : Windows, Unix
• Others : TOAD, HTTP Watch, Edit+
Domain Expertise
• Retail Internet Banking • Finacle 9.0/10.1(Core Banking System)
• Debit Card Management System • Intellect Suite (Core Banking System)
• SMS Banking • Signature Capturing System
• Islamic Banking
• General Insurance Products
• PRM-Anti Money Laundering
• Mobile Banking
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2. Phone: +91-8978933622
Ramesh Singam Email: ramesh.singam@gmail.com
• Touch points Redemption
• Video Banking
• Payments
Work Experience
QA, ValueLabs Sept 2014 to till date
Test Lead, Polaris Financial Technology Ltd. Dec 2003 to Aug, 2013
Responsibilities
• Develop test plan, test data, Test strategy, Test scenarios, Sign Off for projects.
• Execute test plan and manage defect tracking activities.
• Co-ordinate and manage test team and stake holders.
• Prepare test metrics and status reports for the stake holders.
• Organize team meetings and knowledge sharing sessions.
• Participate in the design, business requirements and test cases review/walk-through
meetings.
• Participated in High end customization activities and Review.
• Experience in QC Administration to manage the QC users and stakeholders.
• Reconciliation of Merchant/customer transactions.
Key Projects
Project: ADCB Online Touch points Redemption Portal / Mobile App
Customer: Abu Dhabi Commercial Bank , Abu Dhabi.
Duration: May 2015 to till date
Role: QA
Team Size: 4
Project Description:
ADCB OnlineTouch points Redemption portal /Mobile banking App to redeem points against the
instantly purchased online products/services. Customers can avail wide range of
products/services of various categories for redemption as mentioned:
(a) Online shopping.
(b) Flight Reservation
(c) Hotel Booking
(d) Utility Bill payments.
(e) Redeem shopping vouchers Online.
(f) Conversion of Points to Air miles (Skywards/Etihad Airlines)
Activities:
• Preparation and review of Test Plan,Test Cases, Test Data, Test strategy, Test scenarios
and Sign Off activities
• Test execution and bug tracking activities.
• Preparation of Daily status Reports and Weekly Status Report.
• Understanding and knowledge sharing with team members.
• Managing the resources and Allocation of daily wise activities.
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3. Phone: +91-8978933622
Ramesh Singam Email: ramesh.singam@gmail.com
• Scheduling the Testing activities and conducting the User/Development team meeting.
• Managing and handling the devices (Apple/Samsung) of various versions.
• Reconciliation of Reports.
• Payment gateway transaction verification (VISA/MASTER/AMEX).
• Mobile testing using various devices of (IOS and Android)
Project: Smart Mobile
Customer: Emirates National Bank of Dubai (ENBD), Dubai.
Duration: Dec 2014 to Mar 2015
Role: QA
Team Size: 5
Project Description:
Mobile banking is a system that allows customers of a financial institution to conduct a number of
financial transactions through a mobile device such as a mobile phone(Android Samsung
phone/iphone ) or tablet( iphone tab/Android Tab ). Bank uses the following transactions for the
mentioned devices such as Enquiry Transactions, Transactions (Funds transfers, Bill payments,
third party funds transfer), Loans, Credit card payments, Travel on Request, Beneficiary addition,
PIN Change, Transaction Statement requests, Term Deposit details and apply now, Locate
Branches and ATMs, Feedback
Activities:
• Preparation and review of Test Cases, Test Data, Test scenarios.
• Test execution and bug tracking activities.
• Preparation of Daily status activities and Weekly Status Report.
• User Access set-up operations and Member user set-up activities.
• Understanding and knowledge sharing with team members.
• Managing the resources and Allocation of daily wise activities.
• Scheduling the Testing activities and conducting the User/Development team meeting
(Client Meeting)
• Managing and handling the devices (Apple/Samsung) and coordinating with development
team for various App releases.
Project: Ambit Debit Cards
Customer: Abu Dhabi Islamic Bank, Abu Dhabi.
Duration: Sept 2014 to Dec 2014
Role: QA
Team Size: 9
Project Description:
AMBIT Branch Teller Platform (BTP) for card management system. Ambit Card covers the
functionalities such as Cards Creation, cards Renewal, Cards Replacements, Card Activation,
Card Status Change (Block/Unblock), Debit card Limits update and Linking of additional
Accounts, Debit card Parameter maintenance. Cards Module activates and setups related to
Debit cards and interacts/updates with Core banking system (Phoenix) using an interface.
Activities:
• Preparation and review of Test Cases, Test Data, Test scenarios.
• Test execution and bug tracking activities.
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4. Phone: +91-8978933622
Ramesh Singam Email: ramesh.singam@gmail.com
• Preparation of Daily status activities and Weekly Status Report.
• User Access set-up operations and Member user set-up activities.
• Understanding and knowledge sharing with team members.
• Managing the resources and Allocation of daily wise activities.
• Co-ordination and attended the team meetings
Project: GENESYS Configurator (GC)
Customer: Reliance General Insurance Company Limited.
Duration: Jan 2013 to Aug 2013
Role: Test Lead
Team Size: 8
Project Description:
GENISYS Configurator is a Web based suite of components that addresses the needs of a
comprehensive insurance software solution. As users, we can define new insurance products,
make changes to existing products and establish rules that govern the products’ behavior. The
application can integrate with any back office system regardless of platform. GC consists of
Quotation Management, Approval Management and process flow. Genisys Configurator
leverages the Engineering and Fire Products.
Underwriting module consists of New policy creation, Endorsement, Renewal Notice
Generation, Renewal, Declaration, Floater Declarations, Policy Schedule/certificate, Quote
Generation, Cover note management. Underwriting module easily integrates with the Integrated
Claims Management (ICM) system and other Web services
Activities:
• Preparation and review of Test Plan, Test Data, Test scenarios.
• Test execution and bug tracking activities.
• Preparation of Daily status activities and Weekly Status Report.
• User Access set-up operations and Member user set-up activities.
• Understanding and knowledge sharing with team members.
• Managing the resources and Allocation of daily wise activities.
• Preparation of various Policies and Quotation computation and cross verification.
• Scheduling the Testing activities and conducting the User/Development team meeting
Project: Finacle Core Banking System 10.1
Customer: Arab National Bank, Kingdom of Saudi Arabia
Duration: Jan 2006 to Jul 2012
Role: Testing Specialist
Team Size: 12
Project Description:
Finacle core banking product is a comprehensive, modular and customizable system. It is
integrated with Core, CRM, Admin, Signature and other financial modules. It is Web-enabled
technology and 24X7 operations ensure multi-channel, multi-country and multi-currency. The CIF
and CRM capabilities in Finacle offer a unified view of the customer across the entire solution and
across multiple back-end applications, enabling the bank to view the customer. It supports Islamic
banking products. End of the Day processes are customizable according to the user
requirements.
Finacle comprises of Transaction Maintenance, Automated Clearing, EOD & BOD, Inventory,
Charges and Limits.
Finacle interfaces with many other banking applications such as Retail Internet banking, SMS
banking, Phone banking system, ATM, Cheque processing system, SWIFT, SARIE, Payroll,
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5. Phone: +91-8978933622
Ramesh Singam Email: ramesh.singam@gmail.com
Treasury applications(OPICS/Murex),HR, FinnOne, Pension System, Credit Card systems,
CorpCash, PRM-AML, Telemoney, Maha/Jasper Reports, etc
Activities:
• Preparation and review of Test Data, Test scenarios, SIT Test cases
• Review the UAT test scenarios, test cases and incorporation of review comments.
• Functional requirements gathering and Working closely with the developers and users
• Validating the data entries (As per the UI spec, BRD provided by the client) and data in back
end while testing.
• Working with the Requirements, Test cases using Quality Centre and QTP
• Preparation of Daily Status Report and Weekly Status Report
• Preparation of the Estimation of each iterations (module level)
• Running the EOD process activities.
• Parameterization setup and User Access setup operations
• Preparation of Interface test cases and execution with multi channel/multi segmentation and
multi currency.
• Involved in Master data set-up and Scheme Level setup activities.
• Preparation of High level banking products and testing.
• Involved in middleware activities.
• Study of the product and knowledge transfer of the same to other team members (Finacle
core modules).
• Involved in post implementation activities.
• Involved in review of the data migration activities and mapping of exact fields from legacy
system to upgraded system.
• Involved in the training and knowledge sharing with team.
• Participated in the data preparation for performance testing.
• Test execution, logging and tracking the defects in the Quality Centre and management of
Defects
• Maintenance of Quality Centre Users for Defect tracking as Site/QC Administrator
Other Projects Include
Project Name Duration Domain Client Role
Integrated Reliance
Processing Application
System (iRPAS)
3 Months Insurance Reliance General Insurance
Company Limited, Mumbai
Test Lead
Third Party Claim
Management
System(TPCMS)
2 Months Insurance Reliance General Insurance
Company Limited, Mumbai
Test Lead
CIBIL - Market Place
for Loans
3 Months Banking,
Financial and
Information
Credit Information Bureau
(India) Limited, Mumbai
Test Lead
Queue Management
System - Cross Selling
7 Months Corporate/Retail
Banking
Arab National Bank, Saudi
Arabia
Testing Specialist
SMS Banking System 9 Months Corporate/Retail
Banking
Arab National Bank, Saudi
Arabia
Testing Specialist
PRM-Anti Money
Laundering System
6 Months Corporate/Retail
Banking
Arab National Bank, Saudi
Arabia
Testing Specialist
Data Card 6 Months Corporate/Retail Arab National Bank, Saudi Testing Specialist
Page 5 of 6

6. Phone: +91-8978933622
Ramesh Singam Email: ramesh.singam@gmail.com
Management
System(DCMS)
Banking Arabia
FAB-CBNA
Conversion Testing
11 Months Corporate/Retail
Banking
Citi Bank of North America,
Texas
Test Engineer
Intellect Lending 4 Months Corporate/Retail
Banking
Product Management
Group, PSL
Test Engineer
Intellect Core 5 Months Corporate/Retail
Banking
Product Management
Group, PSL
Test Engineer
Universal Foreign
Securities
Management System
(UFSMS)
6 Months Financial
Securities
NKSOL, Japan Test Engineer
Academics
• Master of Computer Applications (M.C.A) - Kakatiya University.
• Bachelor of Science (Electronics) (B.Sc) – Kakatiya University.
Awards & Achievements
• Outstanding Performance Award for Core Banking System(Finacle) Live in 2009
• Best Team Award in December 2007 for FAB-CBNA conversion project in 2006.
Page 6 of 6

7. Phone: +91-8978933622
Ramesh Singam Email: ramesh.singam@gmail.com
Management
System(DCMS)
Banking Arabia
FAB-CBNA
Conversion Testing
11 Months Corporate/Retail
Banking
Citi Bank of North America,
Texas
Test Engineer
Intellect Lending 4 Months Corporate/Retail
Banking
Product Management
Group, PSL
Test Engineer
Intellect Core 5 Months Corporate/Retail
Banking
Product Management
Group, PSL
Test Engineer
Universal Foreign
Securities
Management System
(UFSMS)
6 Months Financial
Securities
NKSOL, Japan Test Engineer
Academics
• Master of Computer Applications (M.C.A) - Kakatiya University.
• Bachelor of Science (Electronics) (B.Sc) – Kakatiya University.
Awards & Achievements
• Outstanding Performance Award for Core Banking System(Finacle) Live in 2009
• Best Team Award in December 2007 for FAB-CBNA conversion project in 2006.
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