Basically there are two components you need to master when you want to convince your audience with your well prepared story. The first component is called "personal style" and the second is called "situational style".
2. Papilium is active in strategic & operations consulting
Finance
Consulting
Operations
Consulting
Strategic
Consulting
HR
Consulting
IT
Consulting
10% 29% 26% 11% 23%
6 B$
€?
Risk?
Compliance?
Capable?
Improve?
Depth?
Breadth?
Positioning?
Comp & Ben?
Talent?
Org design?
Data?
Systems?
Architecture?
Finance
Accounting
Value ChainCorp/BU Strat
Gov Policies
People Software
Hardware
3. Goal
Effective communication is crucially important in most aspects
of our livesReality
Personal
style
Situational
style
But…
4. Due to style or situation effective communication is often hindered
Example conversations.
5. The people styles framework is a quick tool to assess a personal style
Tell orientedAsk oriented
German style
Italian style
Analytical
Thought-person
25%
Driver
Action-person
25%
Amiable
People-person
25%
Expressive
Front-person
25%
7. The people styles framework is a quick tool to identify a stress situation
AutocraticAvoid
AttackComply
Analytical Driver
Amiable Expressive
8. Communication exercise: imagine you’re a consultant
You are project-lead & driver
How to handle:
• Problematic project deadline,
due to sickness of team
member?
• Disagreement on way forward?Expressive
9. Concluding remark: is this manipulation?
It is a way towards effective communication!