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Followership
Chapter 12
Northouse, Leadership 8e. © SAGE Publications, 2019. 2
Overview
 Followership Description
 Followership Defined
 Role-Based and Relational-Based Perspectives
 Typologies of Followership
 Theoretical Approaches
 Followership and Destructive Leaders
 How Does Followership Work?
Northouse, Leadership 8e. © SAGE Publications, 2019. 3
Followership Description
 Followers play a central role in the leadership
process.
 Historically, leaders have captured most of
our attention.
 Leaders have been viewed as the causal
agents for organizational change.
 Today, researchers view leadership as a
shared process. Leaders and followers are
interdependent.
 The world needs more followers, and less
glorified leaders.
Northouse, Leadership 8e. © SAGE Publications, 2019. 4
Followership Defined
 Followership--is a process whereby an individual
or individuals accept the influence of others to
accomplish a common goal.
 Followership has an ethical dimension; it is not
morally neutral.
 There are ethical consequences to followership;
the character and behavior of followers have an
impact on organizational outcomes.
Northouse, Leadership 8e. © SAGE Publications, 2019. 5
Role-Based Perspective
Focus is on the typical roles followers
enact while occupying a formal or informal
position within a hierarchical system.
Followers’ behaviors affect the leader and
organizational outcomes.
Northouse, Leadership 8e. © SAGE Publications, 2019. 6
Relational-Based Perspective
Based on social constructivism: People
create meaning about their reality as they
interact with each other.
Followership is co-created by the leader
and follower in a given situation through
communication.
Leadership occurs as people exert
influence on each other and respond to
those influence attempts.
Northouse, Leadership 8e. © SAGE Publications, 2019. 7
Four Typologies of Followership
Northouse, Leadership 8e. © SAGE Publications, 2019. 8
Zaleznik Typology (1965)
Psychological view of follower behaviors
Two axes of follower behaviors:
-dominance/submission
-passivity/activity
Four types of followers
- withdrawn (submissive/passive)
- masochistic (submissive/active)
- compulsive (dominance/passive)
- impulsive (dominance/active)
Northouse, Leadership 8e. © SAGE Publications, 2019. 9
 Types represent followers’ responses to inner tensions
regarding authority. Tensions may be unconscious but often
come to the surface when interacting with the leader.
Northouse, Leadership 8e. © SAGE Publications, 2019. 10
Kelly Typology (1992)
 Most recognized followership typology
 Followers are enormously valuable to
organizations
 Emphasizes the motivations of followers
 What accounts for exemplary followership?
 Two axes of follower behavior:
- independent critical thinking/dependent
uncritical thinking
- active/passive
Northouse, Leadership 8e. © SAGE Publications, 2019. 11
Northouse, Leadership 8e. © SAGE Publications, 2019. 12
Passive followers: Look to leader for
direction and motivation
Conformist followers: On the leader’s side
but still look for direction and guidance
Alienated followers: Think for themselves
and exhibit negative energy
Exemplary followers: Active, positive, and
offer independent constructive criticism
Northouse, Leadership 8e. © SAGE Publications, 2019. 13
 Effective followers share same qualities:
1. They self-manage and think for themselves;
exercise control, work without supervision.
2. They show strong commitment to
organizational goals and well as personal
goals.
3. They build their competence and master job
skills.
4. They are credible, ethical, and courageous.
Northouse, Leadership 8e. © SAGE Publications, 2019. 14
Chaleff Typology (1995, 2003, 2008)
 Developed from WWI experience. Why do
people follow toxic leaders like Hitler? What
can be done to prevent this from recurring?
 Followers serve a common purpose along
with leaders.
 Followers need to take a more proactive role.
 Followers need to take more responsibility,
feel more agency, and confidence in ability to
influence others.
Northouse, Leadership 8e. © SAGE Publications, 2019. 15
Northouse, Leadership 8e. © SAGE Publications, 2019. 16
Prescriptive approach to making
courageous followers:
- Assume responsibility for the common purpose
- Support the leader and organization
- Constructively challenge the leader if the
common purpose or integrity of the group is
being threatened
- Champion the need for change when necessary
- Take a moral stand that is different from the
leader’s to prevent ethical abuses
Northouse, Leadership 8e. © SAGE Publications, 2019. 17
Northouse, Leadership 8e. © SAGE Publications, 2019. 18
Two axes of courageous followership:
- courage to support (low–high)
- courage to challenge (low–high)
Four styles of followership
- Resource (low support, low challenge)
- Individualist (low support, high challenge)
- Implementer (high support, low challenge)
- Partner (high support, high challenge)
Northouse, Leadership 8e. © SAGE Publications, 2019. 19
Kellerman Typology (2008)
Developed from perspective of political
science
Leaders’ importance overestimated
because they have more power, authority
and influence; importance of followers is
underestimated.
Followers are “unleaders” with less rank
and who defer to leaders.
Northouse, Leadership 8e. © SAGE Publications, 2019. 20
Followers differentiated on one attribute:
Level of engagement (low–high)
Northouse, Leadership 8e. © SAGE Publications, 2019. 21
 Five levels of followers:
1. Isolates are completely unengaged.
2. Bystanders are observers who do not participate.
3. Participants are partially engaged and willing to
take a stand on issues.
4. Activists feel strongly about the leader and the
leader’s policies and act on their own beliefs.
5. Diehards are totally dedicated to their cause;
deeply committed to supporting the leader or
opposing the leader.
Northouse, Leadership 8e. © SAGE Publications, 2019. 22
The Value of Typologies
Provide a starting point for research
Highlight many ways followers have been
conceptualized
Share some commonalities among them
Provide labels for follower types which
can assist leaders in effectively
communicating with them
Northouse, Leadership 8e. © SAGE Publications, 2019. 23
Theoretical Approaches to Followership
Uhl-Bien (2014)--Followership is
comprised of “characteristics, behaviors
and processes of individuals acting in
relation to leaders.”
Followership is a relationally-based
process that includes how followers and
leaders interact to construct leadership
and its outcomes.
Northouse, Leadership 8e. © SAGE Publications, 2019. 24
Northouse, Leadership 8e. © SAGE Publications, 2019. 25
 Follower characteristics
- attributes, traits, motivations, and perceptions
 Leader characteristics
- attributes, power, perceptions, and affect
 Followership and leadership behaviors
- Extent to which followers obey, defer to, or
resist the leader
- How leader influences followers to respond
 Followership outcomes
-Results that influence the follower, leader, their
relationship, and the leadership process.
Northouse, Leadership 8e. © SAGE Publications, 2019. 26
Two Theoretical Frameworks
Reversing the Lens
Focus on how followers affect leaders and
organizational outcomes
Followers can be change agents
-Impact of follower characteristics on
follower behavior
- Impact of follower behavior on leader
perceptions and behaviors and vice versa
- Impact of both followers and leaders on
followership outcomes
Northouse, Leadership 8e. © SAGE Publications, 2019. 27
Northouse, Leadership 8e. © SAGE Publications, 2019. 28
The Leadership Co-Created Process
One person’s leadership behaviors
interact with another person’s followership
behaviors to create leadership and its
outcomes.
Leader behaviors are influence attempts.
Follower behaviors grant power to another,
comply, or challenge.
Northouse, Leadership 8e. © SAGE Publications, 2019. 29
Northouse, Leadership 8e. © SAGE Publications, 2019. 30
New Perspectives on Followership
Carsten, Harms, and Uhl-Bien, 2014
1. Followers get the job done
2. Followers work in the best interest of the
organization’s mission
3. Followers challenge leaders
4. Followers support the leader
5. Followers learn from leaders
Northouse, Leadership 8e. © SAGE Publications, 2019. 31
Followership and Destructive Leaders
Lipman-Blumen: The Allure of Toxic Leaders (2005)
Northouse, Leadership 8e. © SAGE Publications, 2019. 32
How Followership Works
Discussing followership elevates its
importance and the value of followers
Followership is about how individuals
accept influence of others to reach a
common goal
Research helps us understand why
harmful leadership occurs and sometimes
goes unrestrained
Northouse, Leadership 8e. © SAGE Publications, 2019. 33
Strengths
Recognizes followership as an integral
part of the leadership equation
Forces a whole new way for people to
think about leadership, and to focus on
followers
Views leadership as co-constructed
Provides a set of basic prescriptions for
what a follower should or shouldn’t’ do to
be effective
Northouse, Leadership 8e. © SAGE Publications, 2019. 34
Criticisms
Little methodical research ahs been done
so far
Current followership literature primarily
based on observation and anecdote
Leader-centric view of leadership may be
too ingrained for followership to gain
importance
Northouse, Leadership 8e. © SAGE Publications, 2019. 35
Application
Followership is as important as leadership.
Learning about leadership can be useful
for organizational training and
development.
Leaders can learn how to understand
followers and how to most effectively work
with them.
Northouse, Leadership 8e. © SAGE Publications, 2019. 36

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Northouse8e_PPT_12.pptx

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  • 2. Followership Chapter 12 Northouse, Leadership 8e. © SAGE Publications, 2019. 2
  • 3. Overview  Followership Description  Followership Defined  Role-Based and Relational-Based Perspectives  Typologies of Followership  Theoretical Approaches  Followership and Destructive Leaders  How Does Followership Work? Northouse, Leadership 8e. © SAGE Publications, 2019. 3
  • 4. Followership Description  Followers play a central role in the leadership process.  Historically, leaders have captured most of our attention.  Leaders have been viewed as the causal agents for organizational change.  Today, researchers view leadership as a shared process. Leaders and followers are interdependent.  The world needs more followers, and less glorified leaders. Northouse, Leadership 8e. © SAGE Publications, 2019. 4
  • 5. Followership Defined  Followership--is a process whereby an individual or individuals accept the influence of others to accomplish a common goal.  Followership has an ethical dimension; it is not morally neutral.  There are ethical consequences to followership; the character and behavior of followers have an impact on organizational outcomes. Northouse, Leadership 8e. © SAGE Publications, 2019. 5
  • 6. Role-Based Perspective Focus is on the typical roles followers enact while occupying a formal or informal position within a hierarchical system. Followers’ behaviors affect the leader and organizational outcomes. Northouse, Leadership 8e. © SAGE Publications, 2019. 6
  • 7. Relational-Based Perspective Based on social constructivism: People create meaning about their reality as they interact with each other. Followership is co-created by the leader and follower in a given situation through communication. Leadership occurs as people exert influence on each other and respond to those influence attempts. Northouse, Leadership 8e. © SAGE Publications, 2019. 7
  • 8. Four Typologies of Followership Northouse, Leadership 8e. © SAGE Publications, 2019. 8
  • 9. Zaleznik Typology (1965) Psychological view of follower behaviors Two axes of follower behaviors: -dominance/submission -passivity/activity Four types of followers - withdrawn (submissive/passive) - masochistic (submissive/active) - compulsive (dominance/passive) - impulsive (dominance/active) Northouse, Leadership 8e. © SAGE Publications, 2019. 9
  • 10.  Types represent followers’ responses to inner tensions regarding authority. Tensions may be unconscious but often come to the surface when interacting with the leader. Northouse, Leadership 8e. © SAGE Publications, 2019. 10
  • 11. Kelly Typology (1992)  Most recognized followership typology  Followers are enormously valuable to organizations  Emphasizes the motivations of followers  What accounts for exemplary followership?  Two axes of follower behavior: - independent critical thinking/dependent uncritical thinking - active/passive Northouse, Leadership 8e. © SAGE Publications, 2019. 11
  • 12. Northouse, Leadership 8e. © SAGE Publications, 2019. 12
  • 13. Passive followers: Look to leader for direction and motivation Conformist followers: On the leader’s side but still look for direction and guidance Alienated followers: Think for themselves and exhibit negative energy Exemplary followers: Active, positive, and offer independent constructive criticism Northouse, Leadership 8e. © SAGE Publications, 2019. 13
  • 14.  Effective followers share same qualities: 1. They self-manage and think for themselves; exercise control, work without supervision. 2. They show strong commitment to organizational goals and well as personal goals. 3. They build their competence and master job skills. 4. They are credible, ethical, and courageous. Northouse, Leadership 8e. © SAGE Publications, 2019. 14
  • 15. Chaleff Typology (1995, 2003, 2008)  Developed from WWI experience. Why do people follow toxic leaders like Hitler? What can be done to prevent this from recurring?  Followers serve a common purpose along with leaders.  Followers need to take a more proactive role.  Followers need to take more responsibility, feel more agency, and confidence in ability to influence others. Northouse, Leadership 8e. © SAGE Publications, 2019. 15
  • 16. Northouse, Leadership 8e. © SAGE Publications, 2019. 16
  • 17. Prescriptive approach to making courageous followers: - Assume responsibility for the common purpose - Support the leader and organization - Constructively challenge the leader if the common purpose or integrity of the group is being threatened - Champion the need for change when necessary - Take a moral stand that is different from the leader’s to prevent ethical abuses Northouse, Leadership 8e. © SAGE Publications, 2019. 17
  • 18. Northouse, Leadership 8e. © SAGE Publications, 2019. 18
  • 19. Two axes of courageous followership: - courage to support (low–high) - courage to challenge (low–high) Four styles of followership - Resource (low support, low challenge) - Individualist (low support, high challenge) - Implementer (high support, low challenge) - Partner (high support, high challenge) Northouse, Leadership 8e. © SAGE Publications, 2019. 19
  • 20. Kellerman Typology (2008) Developed from perspective of political science Leaders’ importance overestimated because they have more power, authority and influence; importance of followers is underestimated. Followers are “unleaders” with less rank and who defer to leaders. Northouse, Leadership 8e. © SAGE Publications, 2019. 20
  • 21. Followers differentiated on one attribute: Level of engagement (low–high) Northouse, Leadership 8e. © SAGE Publications, 2019. 21
  • 22.  Five levels of followers: 1. Isolates are completely unengaged. 2. Bystanders are observers who do not participate. 3. Participants are partially engaged and willing to take a stand on issues. 4. Activists feel strongly about the leader and the leader’s policies and act on their own beliefs. 5. Diehards are totally dedicated to their cause; deeply committed to supporting the leader or opposing the leader. Northouse, Leadership 8e. © SAGE Publications, 2019. 22
  • 23. The Value of Typologies Provide a starting point for research Highlight many ways followers have been conceptualized Share some commonalities among them Provide labels for follower types which can assist leaders in effectively communicating with them Northouse, Leadership 8e. © SAGE Publications, 2019. 23
  • 24. Theoretical Approaches to Followership Uhl-Bien (2014)--Followership is comprised of “characteristics, behaviors and processes of individuals acting in relation to leaders.” Followership is a relationally-based process that includes how followers and leaders interact to construct leadership and its outcomes. Northouse, Leadership 8e. © SAGE Publications, 2019. 24
  • 25. Northouse, Leadership 8e. © SAGE Publications, 2019. 25
  • 26.  Follower characteristics - attributes, traits, motivations, and perceptions  Leader characteristics - attributes, power, perceptions, and affect  Followership and leadership behaviors - Extent to which followers obey, defer to, or resist the leader - How leader influences followers to respond  Followership outcomes -Results that influence the follower, leader, their relationship, and the leadership process. Northouse, Leadership 8e. © SAGE Publications, 2019. 26
  • 27. Two Theoretical Frameworks Reversing the Lens Focus on how followers affect leaders and organizational outcomes Followers can be change agents -Impact of follower characteristics on follower behavior - Impact of follower behavior on leader perceptions and behaviors and vice versa - Impact of both followers and leaders on followership outcomes Northouse, Leadership 8e. © SAGE Publications, 2019. 27
  • 28. Northouse, Leadership 8e. © SAGE Publications, 2019. 28
  • 29. The Leadership Co-Created Process One person’s leadership behaviors interact with another person’s followership behaviors to create leadership and its outcomes. Leader behaviors are influence attempts. Follower behaviors grant power to another, comply, or challenge. Northouse, Leadership 8e. © SAGE Publications, 2019. 29
  • 30. Northouse, Leadership 8e. © SAGE Publications, 2019. 30
  • 31. New Perspectives on Followership Carsten, Harms, and Uhl-Bien, 2014 1. Followers get the job done 2. Followers work in the best interest of the organization’s mission 3. Followers challenge leaders 4. Followers support the leader 5. Followers learn from leaders Northouse, Leadership 8e. © SAGE Publications, 2019. 31
  • 32. Followership and Destructive Leaders Lipman-Blumen: The Allure of Toxic Leaders (2005) Northouse, Leadership 8e. © SAGE Publications, 2019. 32
  • 33. How Followership Works Discussing followership elevates its importance and the value of followers Followership is about how individuals accept influence of others to reach a common goal Research helps us understand why harmful leadership occurs and sometimes goes unrestrained Northouse, Leadership 8e. © SAGE Publications, 2019. 33
  • 34. Strengths Recognizes followership as an integral part of the leadership equation Forces a whole new way for people to think about leadership, and to focus on followers Views leadership as co-constructed Provides a set of basic prescriptions for what a follower should or shouldn’t’ do to be effective Northouse, Leadership 8e. © SAGE Publications, 2019. 34
  • 35. Criticisms Little methodical research ahs been done so far Current followership literature primarily based on observation and anecdote Leader-centric view of leadership may be too ingrained for followership to gain importance Northouse, Leadership 8e. © SAGE Publications, 2019. 35
  • 36. Application Followership is as important as leadership. Learning about leadership can be useful for organizational training and development. Leaders can learn how to understand followers and how to most effectively work with them. Northouse, Leadership 8e. © SAGE Publications, 2019. 36