Beezbox S: the integrated Social CRM & Marketing solution

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Beezbox S (as Sales, Support & Social) is the new enterprise social media based service from Beezbox.
Unique in the market, Beezbox S empowers businesses growing their customer base while improving their customer support efficiency.

Discover here how could you Listen what people say on your company on facebook , twitter and blogs, Engage conversations with them and Transform them as potential new customers.

Beezbox S is a Socail CRM & Social Marketing combo service

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Beezbox S: the integrated Social CRM & Marketing solution

  1. 1. « Growing Customer Base Made Easy » Features – Architecture – Operation mode Beezbox copyright
  2. 2. Almost 1 billion people are expressing themselves daily on social media .
.
.
 400+
millions

 100+
millions

 60+
millions


  3. 3. Enterprises challenges in today’s Social Media era Unsollicitated / Not Growing always friendly public customers expressions requests They are overwhelmed, just playing the old-school communication way 3

  4. 4. Beezbox value proposition:
 Help Businesses Taking Care of their Customers while Growing Customer Base Listen Engage Your business Promote … through an innovative real-time conversational platform

  5. 5. What benefits to your company? 1 Self-growing « social networker » base Cost-effective customer acquisition 2 process Products & services awareness 3 development at no cost 4 Better customer loyalty Full data ownership (not like with facebook Page) 5

  6. 6. Your Beezbox within the ecosystem Page Group Your company’s Beezbox Your company’s web site
  7. 7. Process & Features 7

  8. 8. 1- Listen 
 Let people comment and rate your products & services Benefit: know in real-time what people and the market say on your company 8

  9. 9. 2- Engage 
 real-time conversations with your customers and prospects Benefit: Greater and faster reactivity for supporting customers
  10. 10. 3- Promote
 automatically your products on social media in a viral way Benefit: Cost-effective viral communication for new customers recruitment 10

  11. 11. 4- Collaborate
 internally and with external partners for both day-to-day business operation and outbound-inbound communications Benefit: Better employees and partners efficiency 11

  12. 12. 4- Collaborate (Cont’d)
 based on a full intranet/extranet platform -  Community management -  Private / Secure -  Public / Open -  Documents sharing -  MS Word, Excel, Powerpoint -  Adobe PDF -  Blog / Article writing -  Video sharing -  Photo sharing -  Debate / Forum -  Event casting -  Private microblog -  Public microblog (full Twitter client) 12

  13. 13. How it works? - Architecture & IT Integration - 13

  14. 14. Hassle free integration to your existing IT
 •  No
so3ware
development
required
 •  Delivered
&
operated
in
SaaS
mode
 – No
HW/SW
to
buy
 •  Instant
acHvaHon
 •  Seamless
integraHon
to
your
web
site
 –  Dedicated
Beezbox:
hOp://yourcompany.beezbox.com
 –  Widget,
a
go‐between
your
Beezbox
and
your
web
site

 Beezbox
copyright
 14

  15. 15. How it works with your existing web site? 3 www.yourcompany.com 1 yourcompany.beezbox.com Widget C O M M E N T 2 & R A T E 29/03/10

  16. 16. 1 A customizable Widget title -  Tell us -  Comment & Rate -  Discover our services www.yourcompany.com -  Discover our products -  Your opinion matters -  Our Beezbox COMMENT & RATE Widget -  …
  17. 17. 2 A plug & play widget Comment & Rate our services •  Service 1 •  Service 2 •  Service N What’s happening? Widget C O M M Communities E N T & R A T E 29/03/10

  18. 18. Your dedicated Beezbox 
 3 http://yourcompany.beezbox.com What’s happening? Communities Our products & services Intranet – Extranet - Microblog 3 simple navigation tabs
  19. 19. What’s happening?
 3 http://yourcompany.beezbox.com What’s happening? An unique conversational UI (microblogging style) for both company’s internal discussions and employees’ external ones. Beezbox is a full twitter client as well that lets employees tieing up with their ‘followers’ while promoting their company
  20. 20. Communities
 3 http://yourcompany.beezbox.com Communities Enterprise-class community management that spans from internal organizations (Board members, Managers, executives, …) to external stakeholders (customers, partners, shareholders)
  21. 21. Our products & services (customizable title)
 3 http://yourcompany.beezbox.com Our products & services A dedicated space for raising people comments and rating on your products and services Backed-up by a sophisticated leads and problems distribution system within your company
  22. 22. Contact Solofo RAFENO CEO - Founder e-mail: solofo@beezbox.com mobile: +33 6.86.15.86.04 Twitter: @solofo Beezbox SAS 4 Rue de Marivaux 75002 Paris www.beezbox.com Twitter: @Beezbox Beezbox SAS au capital de 258.840 Euros / RCS Paris 501 916 340

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