This document provides a summary of Bart van Schagen's professional experience and qualifications. He has over 20 years of experience in operational and commercial management roles within the aviation catering and hospitality industries. His most recent roles include Operational Manager at EW Facility Services, where he was responsible for a region with €12 million annual turnover, and Commercial Director of Spain for Newrest Inflight Services, with €108 million turnover. He has a proven track record of achieving goals, expanding customer relationships, and driving objectives.

1. 1
A solid background in the
international aviation catering and
hospitality industry. With a proven
track record in engaging and
expanding long-term customer
relationships and achieving goals in
different performance areas.
My skillset and leadership style
enable me to add most value in an
enabling dynamic international
organization, which will most
benefit from my ability to adapt
effectively, integrate quickly, self-
motivate and drive the required
objectives.
P R O F I LE
Operational Manager , Key Accounts
EW Facility Services, Arnhem | 2014 – Sep 2017
Multiservice Facility Service Provider for Hotels, Offices, High traffic and
Health Care facilities.
• Operationally responsible for the North-East Netherlands district
in 4 performance areas: Relationship, Profit, Structure (HR) and
Quality
• Key Account Responsible for Large Country Customers (>1 € Mln)
such as IKEA, Hampshire Hotels, Chamber of Commerce and
Princess Hotel Collection
• Annual Turnover 12€Mln
• Reporting to the Operations Director and the Chief Executive
Officer
• Direct management of a team of 4 Rayon Managers, 1 Contract
Analyst and 1 HR Advisor
• 550 associates in my area of responsibility
• Preparation of annual budgets
• Preparing, implementing and securing Key Account plans
Results:
- Bookyear 2015 +1,2% Gross margin relative to budget
- Bookyear 2016 +4% Nett result relative to 2015
- Realization of the operational quality objectives MKS, VSR and
Object Scans (Internal Audits) in 2015 and 2016
- Employee Satisfaction Survey (Dec 2015): Overall Rating 7.0
compared to 6.5 Standard
Projects/project team
- Operational plan EW Facility Services 2014-2018
Commercial Director Spain
Newrest Inflight Services, Madrid | 2013 – 2014
Inflight caterer with (inter)national customers like Air Europa, KLM,
Emirates, QATAR, Air Canada, United, Delta en Ryanair.
• Commercially responsible for Spain, Balearic Islands and the Canary
Islands
• Turnover 108€Mln
• Reporting to the Country Manager Spain
• Direct management of a team of 8 associates
• Preparation of the annual budget and commercial plan 2013-2014
Projects/project team:
- RFP “Inflight catering services” for RYANAIR.
- Business plan “growth market share within the global Airport
Lounge Services industry”
- Business plan “growth market share within the Buy on Board &
Duty Free services industry””
W O R K E X P E R I E N C E
Bart van
Schagen
vanschagenbart@gmail.com
+31-(0)6-41 18 11 37
23-09-1972, Den Haag
Van der Helstpark 59
1399GJ, Muiderberg
I spent my childhood growing up
in Africa, Asia and the Middle
East.
Now I live in Muiderberg, with my
family, enjoying sports (kick
boxing, crossfit, golf) and
adventure holidays.
P R I V A T E

2. 2
W O R K E X P E R I E N C E
Christelijk Lyceum Arnhem
Arnhem | 1992
VWO Diploma
General Manager
ILC BV( Airshop Solutions), Schiphol | 2007 – 2013
Integrated Management Services (IMS) for the airline industry. A total
solution for Inflight catering, Buy On Board and Duty Free in
purchasing (FMCG & Duty Free), logistics and other services within the
Supply Chain.
• Responsible for the entity with a direct turnover of 4 € Mln
and an integral turnover of 22 €Mln
• Reporting to the VP Europe (Member of the Executive Board)
• Direct management of a team of 9 associates
• Preparation of the annual budgets
Results:
- Increase of turnover at ILC from 1€Mln (2007) to 4€Mln(2012)
- -10% decrease of catering costs per passenger for VLM
Airlines
- +15% Buy On Board sales per pax at Arkefly
- Realization of the annual purchasing targets at Transavia.com
Projects/projectteams:
- Start up Transavia.com in Danmark
- Implementation of a new “EMV Point of Sales” system at
ArkeFly
- Analysis and efficiency plan for the operational and financial
catering process of Transavia.com in cooperation with an
external consultancy firm
- Opening of ILC entities in Tunesia and Yemen
Operational Manager
ILC BV( Airshop Solutions), Schiphol | 2004 – 2007
• Responsible for the Inflight catering, Buy On Board en Duty
Free operations for transavia.com and VLM Airlines
• Reporting to the General Manager
Results:
- Responsible for 400€K purchase savings for Transavia.com
(2004-2005)
Projects/project teams:
- Opening of ILC offices at Schiphol Airport and Great Britain
Novotel Coralia
Lombok, Indonesia | 1997
• Graduation intership
• Reporting to the General Manager
Tai Pan Hotel
Luang Prabang, Laos | 1997
• Operational internship
• Reporting to the owner
.
Columbia College
Sonora, California | 1992-1993
Hospitality Management
E D U C A T I O N
Train the Trainer
Accor Hotels | 1997
Leadershiptraining,
Workshop Excellence in Accountplan
EW Facility Services | 2014-2015
NIMA-B
Amsterdam | 2003
Did not pass the exam
Hotel Management School
Leeuwarden | 1993-1998
Bachelor of Business Administration.
T R A I N I N G
I N T E R S H I P S

3. 3
Mr. B. Cornelissen
Managing Director, EWFS
Mr. A. van Schooneveld
Key Account Director, EWFS
Mr. J . van de Port
Managing Director, Newrest Amsterdam
Mr. H. Gorter (Retired)
VP Europe, Malaysia Airlines
Sales and Marketing Officer
Malaysia Airlines (MAS), Amsterdam | 2002
National Airline of Malaysia.
• Responsible for Sales & Marketing in the Netherlands
• Reporting to the Country Manager BENELUX
Results:
- Exposure contracts with Radio 10 GOLD en RTL5
Catering Officer
Malaysia Airlines (MAS), Amsterdam | 2000-2002
National Airline of Malaysia
• Responsible for the MAS catering and HALAL procedures
• Reporting to the Inflight Catering Manager
(Kuala Lumpur ) and the Country Manager BENELUX
Projects/Projectteams:
- Closure of the catering station in Kroatia
- Preparation of an efficiency plan for the MAS catering
services in London en Rome
Sales and Marketing Manager
HOREX Business Ventures BV, Huizen | 2003
Restaurants, partyevents and wedding locations.
• Commercially responsible for sales of events and weddings
• Direct management of 2 associates
• Preparation of the annual budget and commercial plan
Dutch Mother language
English Excellent in word and writing
French Basic in word and writing
Spanish Basic in word and writing
Chief Stewarding
Marriott Hotel, Amsterdam | 1999-2000
• Responsible for dishwashing and cleaning within
public areas according to HACCP standards
• Responsible for purchasing and stock management of
service operating equipment
• Reporting to the Executive Chef
• Direct management of a team of 12 associates
Night Auditor
Crowne Plaza Hotel, Hoofddorp | 1998
• Reception, security and administrative tasks
throughout the night
• Reporting to the Night Audit Manager
L A N G U A G E S
W O R K E X P E R I E N C E
R E F E R E N C E S