Resume

1. Ayushy Pathak
Mumbai, 400078 INDIA
CELL - 7406818914 •E-MAIL Ayushy.pathak85@gmail.com
PROFILE:
Workingin a team of 4 members, my main tasks involveQuality Performanceof the team, Mentoring, Team
Management, Business Process Management, Operational excellence,Template Development/Maintenance,
documentation Readiness/SharePointMaintenance,Product maintenance, Product releaseCheck sign off on
behalf of operation’s end. Implemented HRMS which reduced workload of HR team from 1 day to 1 hour.
Proficient in: Excel, My SQL, Google Analytics,Data basemanagement, Product requirement document, Project
Management.
EXPERIENCE:
1) TRENDSUTRA PLATFORM LTD (PEPPERFRY.COM) – ASSISTANT PRODUCT MANAGER
JULY 2016 – TILL DATE
MUMBAI, India - 2016 – 2017,Product Management
Roles and Responsibilities:
 Interact with the Stakeholder about the requirements.
 Prepare a Product releaseDocument based on the requirements.
 This document consists of the frame of the new release which acts as a body of action for the developers and
Quality analysts.
 Explain and distributethe same to the developers and QA's and decide a deadlinefor the date of delivery of the
product (i.e either a module within the existingproduct).
 Followup with the tech team about the delivery and progress.
 Product person will review the Product.
 Also,will check the same in UAT and see if anythingneeds to be improved.
 Will decidethe date for a ‘Go-live’ of the feature.
 Communication to the operation team for the same.
 Trainingthe operation team about the new release.
 Process optimization with the recent updates in the system.
 Impact of the releasein terms of costand time saving.
Additional responsibilities:
 Handlingescalationsof product.
 Decidingroad-map for every quarter.
 Prioritizing the task based on team availability.
2) PRACTO TECHNOLOGIES PVT LTD – PRODUCT ANALYST
Mar 2015- July 2016
BANGALORE, india-2015-2016,ProductManagement
Roles and Responsibilities:
 Ensuringthe team delivers quality and timely Reporting and Monitoringon all technical information fromall the
products based on both Web and Mobileplatform. Handlingescalationsand ensuringthe smooth functionality of

2. the product as well as process.Signingoff the Product releases from the Product team’s end. Supervisingthe
work efficiency of L1 associates and floor supervisors.ConductingProductand Process trainings for operation’s
associates.
 PreparingProductrelease document.
 Implemented HRMS which reduced workload of HR team from 1 day to 1 hour.
 Handlingthe Product’s operational activities.
 Optimization of Team Productivity atcluster team level
 Collectand prioritizeescalations,task and activities
 Manage communication of the cluster with strategic importantentities likeProduct Divisions,Marketing.
 Providesolutions for problems and requests comingfrom Practo Entities (Marketing, Sales,Technical
Consultants,Business Engineers) or Practo Partners.
 Manage technical escalation processwith divisionsif appropriate
 Provideagents (1L,) from Business Partners (via clusters,mentors,supervisors) with relevantexpertise and
information to be ableto provide quality supportand thus improve customer satisfaction and reducecosts
 ProvidePracto divisionsor other relevant Practo entities with technical supportinformation and general
technological information thatwill contributeto the success of NPI (New Product Introduction),CPE (Current
Product Engineering) and/or NPD (New ProductDesign) and the business valueof the Practo product.
 F2F trainings for (NPI products) currently Virtual trainings.
 IncreaseTEC Team and Cluster visibility towards (potential) internal customers.
 Create / Update support documents, based on solutions found from root causeanalysis& findings.
 Contribute towards IncreasingtheTEC Team value.
EDUCATION:
Bachelor of Engineering, Computer Science
Chhattisgarh Swami Technical University, Raipur, 2015
Cumulative major GPA: 9.12/10