Customer touch fy11 operating plan 041910

Dealer Services FY11 Operating Plan Customer Touch Confidential – For Internal Use Only

Customer Touch – Executive Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

FY10 to FY11 Roll Forward Dealer Services

Financial Change vs. Strat ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quarterly Headcount Detail ,[object Object],[object Object]

Margin Improvement Initiatives ,[object Object],[object Object],[object Object]

Capital ,[object Object],[object Object],[object Object]

Customer touch fy11 operating plan 041910

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Customer touch fy11 operating plan 041910