Leading Smart Conversation in the workplace

1. Leading Smart
Conversation Arul John Peter

3. We conduct a number of corporate staff development
learning sessions, using profiling tools, inter-active experiential
activities along with the use of LEGO® Serious Play® method and
materials*.
The following slides discuss how to manage smart conversation.
* LEGO, SERIOUS PLAY, IMAGINOPEDIA, the Minifigure and the Brick and Knob configurations are trademarks of the LEGO Group
mage from one of our training workshop - using the LEGO® Serious Play® Approach

4. Our Learning Sessions
Are Unique. They are:
Action Focused
Collaborative
Experiential

5. Smart Conversation Messages
focus on:
 Showing Affirmation
 Correcting a behaviour
 Sharing Expectations

6. Today’s
Work Environment
demands that each employee
is able to manage the conversation
With confidence.

7. Our
Conversation
should
Empower People

8. Smart
Conversation is
about creating &
sustaining shared
meanings.

9. across diversity is a key element of
Smart conversation

10. The goal is to
ENJOY
the conversation
with others

11. Ask Questions

12. Be Prepared to
Go with the Flow

13. During Your Conversation, Keep a …

15. Listen
Ask questions
Ask follow-up
questions
Message
4 Sides of Communication*
*Friedemann Schulz von Thun

17. Think
Shar e
Act
Together
Remember to:

18. Go Ahead!
Enjoy Your Next Conversation
© Can Stock Photo Inc. / Violin

19. At Centre for Creative Thinking, we
do things a little differently. Don’t
expect to find dreary workshops
that no one enjoys.
We engage in collaborative and
interactive learning, leveraging
small group discussions, individual
reflection, group sharing exercises,
case studies, and work related
role-play to highlight concepts and
promote the immediate application
of learning.
We do
incorporate the
LEGO® Serious
Play® Method
and Materials*
into our selected
training sessions.
* LEGO, SERIOUS PLAY, IMAGINOPEDIA, the Minifigure and the Brick and Knob configurations are trademarks of the LEGO Group

20. For details on our Corporate
Staff development
programme, click here
* LEGO, SERIOUS PLAY, IMAGINOPEDIA, the Minifigure and the Brick and Knob configurations are trademarks of the LEGO Group

23. www.creativityasia.com