2. Social media are online applications that
allow creation n and exchange of user-
generated content. These applications
are developed on the ideological
foundations magical and technological
magical Web 2.0.
3. Social media is the influence and the
interaction n among peers and with an
audience p public that is increasingly
rich m s smart and participatory. The
social environment is a set of digital
platforms to ampl to the impact of
Word of mouth and also n makes it
measurable and, therefore,
rentabilizable through social media
marketing and social CRM
4. Social media can take many different
forms, including Internet forums, Blogs,
personalities, social blogs, wikis,
podcasts, pictures and video.
5. Within social media can cite some
with their respective descriptions, by
ejemplo:
Facebook helps people communicate
m s effectively with friends, family and
compa eros by using messages, chat,
share pictures as and v deos. On
Facebook, you can find many third-
party applications as for example
social popular games such as
Farmville among others.
6. Twitter stands out for its simplicity,
generates emotional bonds between the
users and the power of Festival n is very
large. Mostly used for p public relations,
create memory of brand, one
promotional m, n attention to the
customer, in order to cover events,
communicate news of last time,
conducting interviews, trade electronic
nico and knowledge.
7. LinkedIn: A professional network
oriented at the company and
professionals. Used for personal
networking, select staff for enterprise n,
find partners for your company, create
beneficial for our product and personal
relationships.
8. YouTube: It is a website where users
can upload, share, view and comment v
deos. It is very popular thanks to the
possibility to accommodate v personal
videos in a simple way. Use to: share v
deos products, instruction manuals.
9. As a user with different social media as
son:
Facebook
Twitter
Instagram
Linkedln
Youtube
10. Facebook: I use Facebook to
communicate with my friends by v to
chat, inform me of the news published in
this social mefio and share photos and
videos.
Instagram: using instagram to share
photos and videos, to v to chat to
communicate, inform me of the events in
the news published in this social
environment.
11. LinkedIn: I use this social
environment for creating
professional relationships, inform me
of vacancies in the field of work and
be the circle of proposal of work.
Twitter: Twitter to inform me of news
and relations utizo public's last hour
and communicate news.
YouTube: I use youtube to view,
share, and download videos.