Last year’s public sector roundtable was a resounding success! Come join this breakout session to network with other public sector customers and partners and hear their stories regarding their current deployments and future plans. Whether you are On-Premise or On-Demand, this is the place to be if you are working in the public sector.

1. Public Sector User Group
© 2013 Ariba, Inc. All rights reserved.

2. #AribaLIVE
Speakers
• David Leonard
 Senior Director, On-Premise
Business
• Marlyn Zelkowitz
 Global Director for Cloud, SAP
Public Services
• Rebecca Hughes
 Director, SAP Public Services
• Sanjeev Juneja
 Director, Public Sector Sales and
Alliances
© 2013 Ariba, Inc. All rights reserved.
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• Bob Sievert
 Director, eProcurement Bureau,
CoVA
• Laurie Hunt
 Associate Director of eProcurement,
UW
• Heriberto Rodriguez
 Technology Manager, UW
• Kasey Bickley
 Program Manager, SoFL

3. #AribaLIVE
Agenda
• Introductions
• Public Sector @ Ariba and SAP
• Commonwealth of Virginia
• University of Washington
• State of Florida
© 2013 Ariba, Inc. All rights reserved.
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4. #AribaLIVE
SAP Cloud Solutions
Choose from a leading portfolio of cloud-based solutions
designed to work the way people do: collaborative,
mobile and insightful.
Built with one consistent architecture, social and
scalable – leveraging the full power of SAP HANA
The SAP product strategy embraces
the Cloud
Go to
Market
Cloud
Database and Technology
Analytics
Applications
11
Lines
of
Business
24 Industries
Powered by SAP HANA
Mobile

5. #AribaLIVE
• Public Sector Financials
• Tax & Revenue Management
• Social Contribution Collection
• Public Sector Budget Planning
• Investigative Case Management
• Procurement for Public Sector
• Enterprise Asset Management
• Global HR & Payroll
• Benefit Decision Making
• Grantor Management
• Incident / Emergency Management
• Constituent Services
• Planning & Consolidation for Public Sector
• Tax & Revenue Collections
• Fraud Management Analytics
• SuccessFactors Workforce Analytics
• City Performance Management
• Spend Performance Management
• HR Executive Dashboard
• Case Workload Analytics
• Citizen Service Analytics
• Crime & Threat Control
• Palantir Intelligence Analysis
• Mobile Payment Approvals
• BusinessObjects Mobile BI
• BusinessObjects Mobile Explorer
• Manager Insight Mobile
• Mobile Accountability (Citizen Insight)
• Mobile Workflow for Business Suite
• Mobile Device Management
• Mobile Cart Approval
• Mobile Citizen Service Request (Citizen
Connect)
• Mobile App for Situational Awareness
• Mobile Disbursement
• Mobile EAM Work Order
• BusinessObjects BI OnDemand
• SuccessFactors Employee Central
• SuccessFactors BizX
• Sourcing OnDemand
• StreamWork
• Predictive Analytics *
• Fraud Detection & Prevention *
• Operational Reporting *
• Research *
• Client Segmentation *
• Traffic Management Analytics *
• Situational Awareness *
Analytics
Mobile
Cloud
Database &
Technology
Applications
SAP‘s 5 Market Categories for
Public Sector
Aligning the portfolio to business priorities
* Powered by SAP HANA
Improve fiscal stability, accountability,
and growth
Achieve solid policy, program, and
operational performance
Provide responsive citizen-centric
services

6. #AribaLIVE
Solution Asset Architecture
Industry Value Map Public Sector
Improving People’s Lives. Transforming Government.
Sustainable Government
Funding
Tax & Revenue
Management
Social Contribution
Collection
Fraud, Waste and Abuse
Delivering on Citizen Needs
Social Benefit Decision
Making
Benefit Payment Services
Multi-Channel Citizen
Service
Grants Management for
Grantor
Best Run Cities
City Performance
Management
Sustainability Reporting
Energy & Environmental
Resource Management
Real Time Situational
Awareness
Treasury & Financial Risk
Mitigation
Budget &
Finance
Enterprise Risk &
Compliance Mgt
Public Sector Budget
Planning
Public Sector Financials
Safer World
Investigation
Management
Emergency & Disaster
Management
Cyber Resilience
Real Estate Lifecycle
Management
People & Talent
Core HR & Payroll Talent Management
Time and Attendance
Management
Workforce Planning and
Analytics
Technology
Innovation
Solutions
Analytics
Consumer (Citizen)
Experience
Data Management
Application Development
and Integration
Enterprise Mobility
Best Run IT
Application Lifecycle
Management
IT Infrastructure
Management
IT Portfolio & Project
Management
IT Service Management
Procurement
Supplier Discovery
& Lifecycle Management
Strategic Sourcing &
Contracting
Procurement & Order
Collaboration
Collaborative Invoice to Pay
Regulated and
Complex Procurement
SAP HANA Platform
IT Strategy & Governance

7. #AribaLIVE
Your current investment is the foundation, whether Ariba
or SAP and whether in the Cloud or On Premise…
OnPremise Solutions
Cloud Solutions
An SAP Company
Spend
Analytics
Sourcing
Contract
Management
Operational
Procurement
Invoice
Management
Supplier Management
Spend
Analytics
Sourcing
Contract
Management
Operational
Procurement
Invoice
Management
Supplier Management
Suppliers
Buyers

8. Commonwealth of Virginia
eProcurement Program – eVA
© 2013 Ariba, Inc. All rights reserved.
Bob Sievert
Director, eProcurement Bureau

9. #AribaLIVE
eVA User Base
• Government
 220+ State Agencies/Colleges/Universities
 664 Local Government organizations (including 135 Public Schools)
 13,700+ state and local government users
 450,000+ orders per year
 $4-5B per year
• Businesses (Suppliers)
 Single data repository for business specific information
 57,800+ Suppliers registered to pursue business opportunities
 Integrated with Virginia’s Disadvantaged Business (SWaM) Certification System
 Integrated with Virginia’s Business One Stop… on-line service for start-up businesses
© 2013 Ariba, Inc. All rights reserved.
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10. #AribaLIVE
eVA Functionality
• Requisitioning, Pcards, eCatalogs, Approvals, Orders & Electronic Order
Delivery
• eSourcing & Reverse Auctions
• Public Posting & eMail/eFax Supplier Notifications
• Supplier Enablement: registration, personalized portal, catalogs/punchouts
• Supplier Network: electronic orders, advanced ship notices, invoices
• Reporting, Spend Analytics & Spend Management
• eInvoicing
• Integration-Interface with 69 ERPs… Peoplesoft, Oracle, Banner, Munis, etc.
• Mobile Apps… for Approvers & Suppliers
• Supplier Master Data distribution
• Transparency Reporting
• Data Retention
© 2013 Ariba, Inc. All rights reserved.
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11. #AribaLIVE
Ariba’s Current Role in Virginia
• All Requisitioning
• Category/Services Procurement
• PCard usage
• CIF catalogs & Punchout (site & level 2)
• ERP integration (Req & Order)
• Approvals
• Orders through ASN
• Order status
• Electronic Invoicing
© 2013 Ariba, Inc. All rights reserved.
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12. © 2013 Ariba, Inc. All rights reserved.
Email
Push
e-Mall
Vendor
Registration
Data Warehouse
Receiving
Auctions
Public
Posting
Quick Quote
Complex Purchasing
Analytic Reporting
Agency
ERP Systems
Interface
Message Broker
Vendors
Ariba Buyer 9r1

13. #AribaLIVE
eVA Metrics
• Buyer Participation
• Supplier Participation
• Catalog Marketplace
• Procurements
© 2013 Ariba, Inc. All rights reserved.
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245 Agencies-Colleges-Universities
595 Local Government Entities
13,700 Named Buyer Users
57,858 Self-Registered Suppliers
16,039 Certified as SWaM
72,887 Named Supplier Users
983 Catalogs 120 Punchouts 5.1 Million Items
Fiscal Year 2012
Solicitations
Solicitation Notifications Orders
Fax Email Count Dollars
15,000 276,128 49,050,475 474,102 $5.5 billion

14. University of Washington
Laurie Hunt, Associate Director of eProcurement
Heriberto Rodriguez, Technology Manager
© 2013 Ariba, Inc. All rights reserved.

15. #AribaLIVE
University of Washington
The UW is a multi-campus university in Seattle, Tacoma and Bothell, as well as a world-class
academic medical center. We have 16 colleges and schools and offer 1,800 undergraduate
courses each quarter. We confer more than 12,000 bachelor’s, master’s, doctoral and
professional degrees annually.
As the state’s flagship university, the UW serves more students than any other institution in
the Northwest - more than 92,000 annually.
The UW ranks among the top schools in the country in providing U.S. Peace Corps
volunteers. More than 2,000 undergraduate students participate in study abroad programs
each year.
As a major research university, the UW receives more federal research funding than any
other American public university.

16. #AribaLIVE
History
• Apr 2003, UW went live in Ariba Buyer 7.1a, with 2 external suppliers and
internal UW Stores
• Oct 2003, major migration to Buyer 8.1
• Jul 2006, migration to Buyer 8.2
• Oct 2008, first customer to migrate to Buyer 9r1 in partnership with Ariba
• Sep 2009, implemented Ariba Invoicing
• Dec 2011, implemented Non-PO Invoice
• In process
 Ariba Buyer expansion
 Sourcing
 Contract Management/Contract Compliance
© 2013 Ariba, Inc. All rights reserved.
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17. #AribaLIVE
University of Washington
Ariba modules implemented
• Procurement (Catalog and Non-Catalog Requisitioning)
• Invoicing (PO and Non-PO based)
• eForms (Internal Sales Document, PCard Request, Employee
Reimbursement, Payments to Individuals)
• T&E (Expense Reports)
Ariba modules to be implemented
• Sourcing (On Demand)
• Contract Management (On Demand)
• Contract Compliance
18 © 2013 Ariba, Inc. All rights reserved.

18. #AribaLIVE
Challenge
• Multiple procurement systems, and no mandate to
use Ariba
• Main purchasing system is a Cobol-based system
with limited UI and functionality
• Lack of controls
• No integration of home grown catalog management
system with Ariba applications
• Others???
© 2013 Ariba, Inc. All rights reserved.
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19. #AribaLIVE
Components of Procurement Costs as a Percentage of Spending
University of
Washington
Campus Units
Purchasing Technology
Central Procurement
Hackett Peer Group
University of Michigan
• UW employees in campus units spend more time on procurement
than peer institutions with more modern, more centralized
procurement systems.
.32% 2.99%
.15%
.31% .45%
.16%
20
Gartner Procurement Study
Comparison to U of Michigan: University of Michigan has larger spend ($2B
vs. $1B) yet fewer non-central FTE involved in procurement function
3.5
%
> 1
%
© 2013 Ariba, Inc. All rights reserved.

20. #AribaLIVE
Transitioning Small Dollar
Transactions
• Orders <10K
© 2013 Ariba, Inc. All rights reserved.
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Month/Year Legacy orders Non-Catalog
Orders
Utilization
October 2012 368 42 10%
November 2012 251 51 17%
December 2012 235 119 34%
January 2013 261 157 38%
February 2013 262 163 38%
March 2013 211 114 35%
NOTE: August 2013 – Central Office will start rejecting orders.

21. #AribaLIVE
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ARIBA Buyer Extension
Supplier Enablement
Ariba Data Staging
Payment to Individuals
Sourcing
Contract Management
Contract Compliance
Winter
2013
Spring
2013
Summer
2013
Fall
2013
Winter
2014
Spring
2014
Summer
2014
Procure to Pay Roadmap
© 2013 Ariba, Inc. All rights reserved.

22. #AribaLIVE
Hybrid Integration
Ariba Sourcing
Ariba Contract Management
Single
SignOn
- Users
- Roles, Groups (ASTRA)
- Budget, OrgCode, Account Codes
UW Web
Authentication
Suppliers
Sourcing
Events
Requisitions
T&E
Invoicing
Contract
Compliance
eForms
Web Svcs.
Channel
File
Channel
Financial
Accounting
Accounts
Payable
Ariba
Messaging
Framework
Employee
Reimbursements
Payment
Requests
Internal Sales
Documents
Ariba Data
Transfer
Tool
CSV
Files
DB
Connector
Ariba Integration Toolkit
UW Buyer (OnPremise) UW Other Systems
Interface tables
Roles
Groups
Budgets
OrgCodes
Users
UW Web
Authentication

23. State of Florida
Kasey Bickley, MyFloridaMarketplace Program Manager
© 2013 Ariba, Inc. All rights reserved.

24. #AribaLIVE
Introduction to the State of Florida
• The State of Florida is the 4th largest state in the US with
over 19.3 million people in 67 counties.
• The state has an annual budget of $70 billion+ and approx.
117,000 state employees in fiscal year 2012/2013.
• The Department of Management Services is the
administrative arm of the State of Florida and supports
human resource management, state procurement, real
estate and leasing, supplier diversity, state group
insurance, the Florida Retirement System,
telecommunications and more.
© 2013 Ariba, Inc. All rights reserved.
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25. #AribaLIVE
MFMP Program Overview
Systems Overview
Ariba Buyer
Vendor
Information
Portal
(Registration,
Fee Reporting/
Billing, & Vendor
Performance
Tracking
MarketView
Ariba
Analysis
Ariba
Sourcing
FLAIR
Ariba
Network
Vendor Bid
System
MyFloridaMarketPlace
System:
 MFMP is a statewide
eProcurement solution enabling
electronic buying and selling
 MFMP utilizes both industry-
leading Ariba software, as well as
custom applications to meet public
sector requirements and to provide
a best in class procure to pay
solution for State of Florida
purchasing and finance &
administration professionals
 MFMP is fully integrated with
FLAIR, the State of Florida’s
financial accounting system and
transmits data to other State
systems such as MarketView and
VBS

26. #AribaLIVE
MyFloridaMarketPlace Overview
• The MFMP program began with a contract between DMS and Accenture signed in
October 2002. The contract was competitively rebid in 2012 and a contract with
Accenture was signed in 2013 for an additional 4 years of program operations.
• Current program scope includes operational support of the MFMP program,
including full application support, customer service desk support, and billing and
collection of the 1% transaction fee.
• The new MFMP contract includes 31 Service Level Expectations (SLEs) covering:
 System availability and response time
 Business processing and operations
 Customer service and satisfaction
 Reporting
• The program is funded by collection of a 1% transaction fee from vendors who
receive payments from the state. The fee also supports the DMS, Division of
State Purchasing and Office of Supplier Diversity.
© 2013 Ariba, Inc. All rights reserved.
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27. #AribaLIVE
MyFloridaMarketPlace Overview
• Overall MFMP customer satisfaction (measured
through an annual survey) has improved since first
measured in 2006 (at 80.5% satisfaction), with a 2012
overall satisfaction rating of 94%.
© 2013 Ariba, Inc. All rights reserved.
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28. #AribaLIVE
MFMP Key Statistics
© 2013 Ariba, Inc. All rights reserved.
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Customer
Demographics
32 state agencies
18,000 agency
users
>90,000 registered
vendors
Purchase
Processing
Issued ~154,000
purchase orders in
FY 2012
Reduced average
requisition to
purchase order
cycle time by 40%*
Invoice Processing
Processed
~327,000 invoices
in FY 2012
Reduced invoice to
check cycle time by
45%*
*measured from FY2004-FY2012

29. #AribaLIVE
MyFloridaMarketPlace Overview
• MFMP is an on-premise Ariba installation
• In 2003, MFMP originally went live with Ariba
Buyer 7.1
• The first major Buyer upgrade occurred in 2007 to
Ariba 8.2.2
• The last major upgrade was in 2010 to Ariba 9r1
© 2013 Ariba, Inc. All rights reserved.
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30. #AribaLIVE
MyFloridaMarketPlace Overview
To date, we have implemented 283 customizations to Ariba Buyer:
© 2013 Ariba, Inc. All rights reserved.
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31. #AribaLIVE
MyFloridaMarketPlace Utilization
• Utilization of the MyFloridaMarketPlace application has grown over time
• Initial rollout to pilot agencies began in July 2003
• By May 2005, final agencies began using MFMP and SPURS (legacy
purchasing system) was shut down for purchase order processing, though
FLAIR remains fully open for invoice processing today
© 2013 Ariba, Inc. All rights reserved.
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32. #AribaLIVE
MyFloridaMarketPlace Utilization
In October 2012, the State of Florida launched the Procurement
Transformation Initiative, which brings state agencies together to:
• Standardize and streamline the state’s procurement process
• Increase utilization of the state’s Web-based procurement
system, MyFloridaMarketPlace
• Achieve greater administrative efficiencies
• Provide greater spend visibility
• Expand the offerings and use of state term contracts
© 2013 Ariba, Inc. All rights reserved.
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33. #AribaLIVE
MyFloridaMarketPlace Utilization
• As part of the Procurement Transformation Initiative,
the Governor strongly supports the full utilization of
the MyFloridaMarketPlace.
• To track the progress of agency adoption,
MyFloridaMarketPlace publishes a monthly MFMP
Utilization Scorecard.
© 2013 Ariba, Inc. All rights reserved.
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34. #AribaLIVE
MyFloridaMarketPlace Utilization
© 2013 Ariba, Inc. All rights reserved.
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35. #AribaLIVE
MyFloridaMarketPlace Utilization
• For the PO & Contract, Invoicing, Catalog and Receiving
Utilization Metrics, we are using a three-phased approach
to focus on the 15 agencies with the largest gaps in
utilization. The remaining agencies will receive support
through ongoing operational activities such as training
sessions and materials.
• The agencies in each phase were chosen based on several
criteria including their current level of utilization, agency
size, and whether they are organized in a centralized or
decentralized manner.
© 2013 Ariba, Inc. All rights reserved.
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36. #AribaLIVE
MyFloridaMarketPlace Utilization
Phase 1 - Full
Utilization Target:
7/1/13
• Dept. of Corrections
• Dept. of Children &
Families
• Agency for Healthcare
Administration
• Division of Administrative
Hearings
• Dept. of Citrus
Phase 2 - Full
Utilization Target:
10/31/13
• Dept. of Law Enforcement
• Dept. of Economic
Opportunity
• Dept. of Health
• Dept. of Military Affairs
• Florida Lottery
Phase 3 - Full
Utilization Target:
12/31/13
• Dept. of Transportation
• Dept. of Education
• Dept. of State
• Dept. of Revenue
• Dept. of Financial Services
© 2013 Ariba, Inc. All rights reserved.
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Ongoing Support Agencies (remaining agencies)
Full Utilization Target: 7/1/13

37. #AribaLIVE
MyFloridaMarketPlace Utilization
© 2013 Ariba, Inc. All rights reserved.
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38. #AribaLIVE
Sourcing Quick Project - eQuote
• eQuote was originally a custom application that was
integrated with Ariba Buyer; however, there was
never wide adoption of this tool.
• With the upgrade to Ariba 9r1, the State of Florida
decided to utilize Quick Projects in Sourcing rather
than our custom application as an informal quoting
tool for purchases under $35,000.
© 2013 Ariba, Inc. All rights reserved.
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39. #AribaLIVE
Sourcing Quick Project - eQuote
The MFMP team has established the following target timeline for full eQuote utilization:
© 2013 Ariba, Inc. All rights reserved.
40
Begin eQuote Rollout
01/01/2013
25% Utilization
Achieved
10/31/2013
50% Utilization Achieved
(Full Utilization)*
3/31/2014
* The goal for full utilization of eQuote has been reduced to 50% as of 2/1/2013, however,
all agencies should be at 80% eQuote utilization by 12/31/2014.

40. #AribaLIVE
eInvoicing Initiative
• MFMP currently has approximately 50 vendors
electronically invoicing (eInvoicing) with over 30,000
invoices in FY2012/2013.
• We are putting a special focus on increasing the
number of vendors that are eInvoicing with a multi-
wave approach. We are currently beginning Wave 2
of this initiative.
© 2013 Ariba, Inc. All rights reserved.
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41. #AribaLIVE
eInvoicing Initiative
• In Wave 1, we targeted 12 vendors and implemented 5.
• In Wave 2, we are targeting 39 vendors.
• MFMP is moving forward with a system
enhancement to customize the Service Start Date and
Service End Date fields for invoices received through
the Ariba Network.
• This will allow the State to target service vendors with a
high number of invoices such as FedEx.
© 2013 Ariba, Inc. All rights reserved.
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42. #AribaLIVE
Looking ahead
• Focus on MFMP Contracts
• Sourcing Rollout
• Commodity Code Conversion
• Update to the legacy Vendor Bid System
© 2013 Ariba, Inc. All rights reserved.
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43. Questions?
© 2013 Ariba, Inc. All rights reserved.
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44. #AribaLIVE
Please Complete Session Survey
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