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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
THT10839
Telco Location Data Monetization
Big Data Industry Solution
Srini Alavala
Principal, Big Data GTM Strategy
October 26, 2015
Oracle Confidential – Internal/Restricted/Highly RestrictedCopyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 2
Digital data is growing very rapidly
GPS
LinkedIn Twitter facebook
Credit CardMobile
Telematics
Network
Sensor
• Smart Phones grew 50 times
in 4 years
• Connected devices reach 50
Billion by 2020
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 3
Industries with valuable data assets
• Customer Analytics
• Market Analytics
• Product Analytics
Finance Retail Telecom
Health Care Utilities
Auto
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
• Customer Reference & Interaction Data • Network Location Data
4
CSPs Have Rich Customer Data
BSS Retail
SocialCreditCall Center
Web
Mobile
Network
Subscriber
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 5
Data Isolated in Silos
BSS
Retail
Social
CreditCall Center
Web
Mobile
Network
Subscriber
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Complete view of the customers
6
Customer Analytics
Data
Integration
Data
Management
Analytics
Customer 360
BSS
Retail
Social
Credit
Call
Center
Web
Mobile
Network
Subscriber
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
• 91% Telecom exec agrees that
big data is their strategic priority
• Reactive than Proactive
• Open up data for app dev
• Mobile Advertising, analytics &
m-commerce is the future
7
Need for radical business shift to face the digital revolution
Twitter facebook
Google Maps
Lost Opportunities!!
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
New Revenue Source to overcome Current Challenges
8
Shrinking Revenues Network CapEx Costs Heavy Competition
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
The RISE of
451 Research Study says Data
Monetization Market is expected
to reach $79 Billion by 2020!!
Verizon
Sprint
Cable Vision
Nokia
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
• Improved customer profiling and
segmentation
• Improved marketing and campaign
conversion
• Reduced Churn
• Timely Offers
• Low-balance Top-Up
• Internet Bandwidth Boost
Aggregated / Anonymized
• Footfall Analytics
• Affinity / Interest / Behavioral
• Internet Profile
• Smart City Applications (Tourist/Visitors,
Mobility Patterns, Public Safety)
Oracle Confidential – Internal/Restricted/Highly Restricted 10
Internal vs External Monetization
Internal Monetization External Monetization
• Individually Targeted
• Real Time Offers
• Real Time Advertisements
• Location based Offers
• Shop at…
• Buy a coffee at…
• Buy a Recharge Offer at…
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 11
Location Data Monetization Potential
Location Insight
Service
Application
Development
Marketing
Insights
Transportation &
City Planning
Foot fall Analytics
New Site Location
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Advanced Monetization by providing direct marketing As a Service
• Build an application to use
customer analytics along with
the subscriber location to send
real time offers
• Offer subscription to retail,
service, media companies to
send direct offers to
prospective customers.
• Ineffective mobile advertising
• Complete customer view with
location info
Challenges / Opportunities Solution
Mobile Marketing As a Service
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Improve Store Operations KPI and Customer Engagement
• Identify customers near the
target location with geo-
fencing algorithm.
• Analyze the customer
segments visiting the location
and the dwell time
• Capture behavior of the
customers visiting stores
• Compare customers and
enhance store layout
Opportunities Solution
Footfall Analytics
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
• Anonymize and aggregate customer
data with network usage and
location data.
• Build a portal or API to provide
location and customer insights as a
service.
• Sell annonymized subscriber activity
data with location and demographic
info as a service
• Provide customer Insight service to
improve customer experience, upsell
& cross sell and add value add
service
Opportunities Solution
Location Insight As a Service
Generate New Revenue Streams and Improve Customer Experience
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
BDD
Location Data Monetization Solution Architecture
Data Factory Data Lake Data Lab
Enterprise
Platforms
BDA
Hadoop
Footfall Analytics
Signaling/
Data Traffic
Sources
CDR/XDR
Data
15
ODI for Big Data
B B
BSS profile data
Discovery
Aggregate &
Anonymize
BDSQL
Big Data
Reservoir
On Demand Query
Mobile
Marketing
Location Insight
OBIEE
Webcenter,
FMW
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Location Data Monetization Cloud Architecture
Data Factory Data Lake Data Lab
Enterprise
Platforms
Signaling/
Data Traffic
Sources
CDR/XDR
Data
16
BSS profile data Aggregate &Anonymize
Footfall Analytics
Location Insight
Mobile
Marketing
Java
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 17
Acquire (DATA) and Aggregate (DATA FACTORY)
Demo Step 1:
• Generated Telecom Subscriber
activity with location, call type,
time
• Extracted customer profile data
such as age, gender, calling plan,
ARPU from BSS database and
combined with subscriber
activity
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 18
Anonymize (DATA FACTORY) & Archive (DATA MANAGEMENT)
Demo Step 2:
• Removed privacy data such as
CustomerId, Age and Home Address etc.
• Anonymize the data by grouping the
subscribers at a specific location at a
certain time with a specific age group
• Get a count for each calling plan type,
age group, device type and average
ARPU for each set
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 19
CSP Location Analytics (DATA LAB)
Demo Step 3:
Age Distribution
Subscriber Activity
on the map
iPhone vs Android
Popularity
Among
Male & Female
Calling Plan
Usage
Gender Statistics
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Client Challenges & Solutions
20
High Volume Large Upfront Capex Data Privacy BigData Skills
Big Data Cloud Service
B Big Data
Discovery
Anonymization &
Aggregation
Standard Tools
Ex:SQL
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Identify a business
need and prove the
value of data
Monetization
Scale to other use
cases to multiply
value generated
Architect for Big Data –
Manage All Data as Capital
• Crawl, walk, run
approach
reduces risk,
increases user
adoption and
business process
integration.
• Value builds at
each level due to
integration,
efficiency and
scale.
Potential Roadmap
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 22
Complete data management system1
Many deployment options: Public , Private
and Hybrid cloud and On-Premise
3
Very intuitive discovery and visualization tools2
Great Customer reference and Strong ISV
partners.
4
Resulting in:
New Revenue source
Improve Customer Experience
Better Business Decision-Making
Why Choose Oracle for Data Monetization?
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Visit our Telecom & Retail Industry Solutions
SBD-011 Telecom Location Data Monetization
SBD- Retail Data Driven Marketing
Oracle Confidential – Internal
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 24
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Location Data Monetization Capabilities Required
26
Data Fast Data
Events Actions
1 2 3
Streams
Data Management
Reservoir Factory Warehouse
Results
People
Data Services
Smart Things
Data Lab
Data ScienceDiscoveryData Sets
Apps
Packaged
Custom
Business
Analytics
Visualization
Reports
Raw CDR
And Network
Signaling Data
Real Time Stream
Processing of Network
Events
Fine Grained
Repository
of Location
and Usage
Data
External
Repository of
Anonymized
Aggregated
Data
Customer Profile
Data
Usage Data
Location Insights
as a Service
Portal
Aggregation &
Anonymization
Profile
Enrichment
Location Insights Product Development
Triggering of
Offers and
Ads
Business
Outcomes
Other Data
• Social
• Third Party
• Comparison
Benchmarking
• Infra Planning
• Site Selection
• Ad Location
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Location Data Monetization Oracle Footprint
27
Data Fast Data
Events Actions
1 2 3
Streams
Data Management
Reservoir Factory Warehouse
Results
People
Data Services
Smart Things
Data Lab
Data ScienceDiscoveryData Sets
Apps
Packaged
Custom
Business
Analytics
Visualization
Reports
Raw CDR
And Network
Signaling Data
Oracle Stream Explorer
Oracle Event Processing
Oracle Coherence
Oracle Big
Data
Appliance
Database
Cloud Service
/ Big Data
Cloud Service
Customer Profile
Data
Usage Data
Oracle Big Data
Discovery
Big Data
Discovery Cloud
Service
Oracle Business
Intelligence /
Cloud Service
Oracle Fusion
Middleware
Webcenter
Oracle Data
Integrator
Big Data
Connectors
DB Opts (Masking,
Adv Security etc)
Oracle Big Data Discovery
Oracle Advanced Analytics
Oracle Real
Time
Decisions
Business
Outcomes
Other Data
• Social
• Third Party
• Comparison
Benchmarking
• Infra Planning
• Site Selection
• Ad Location

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THT10839_OpenWorldSF2015 CSP Location Data Monetization V1.0

  • 1. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | THT10839 Telco Location Data Monetization Big Data Industry Solution Srini Alavala Principal, Big Data GTM Strategy October 26, 2015 Oracle Confidential – Internal/Restricted/Highly RestrictedCopyright © 2015, Oracle and/or its affiliates. All rights reserved. |
  • 2. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 2 Digital data is growing very rapidly GPS LinkedIn Twitter facebook Credit CardMobile Telematics Network Sensor • Smart Phones grew 50 times in 4 years • Connected devices reach 50 Billion by 2020
  • 3. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 3 Industries with valuable data assets • Customer Analytics • Market Analytics • Product Analytics Finance Retail Telecom Health Care Utilities Auto
  • 4. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | • Customer Reference & Interaction Data • Network Location Data 4 CSPs Have Rich Customer Data BSS Retail SocialCreditCall Center Web Mobile Network Subscriber
  • 5. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 5 Data Isolated in Silos BSS Retail Social CreditCall Center Web Mobile Network Subscriber
  • 6. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Complete view of the customers 6 Customer Analytics Data Integration Data Management Analytics Customer 360 BSS Retail Social Credit Call Center Web Mobile Network Subscriber
  • 7. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | • 91% Telecom exec agrees that big data is their strategic priority • Reactive than Proactive • Open up data for app dev • Mobile Advertising, analytics & m-commerce is the future 7 Need for radical business shift to face the digital revolution Twitter facebook Google Maps Lost Opportunities!!
  • 8. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | New Revenue Source to overcome Current Challenges 8 Shrinking Revenues Network CapEx Costs Heavy Competition
  • 9. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | The RISE of 451 Research Study says Data Monetization Market is expected to reach $79 Billion by 2020!! Verizon Sprint Cable Vision Nokia
  • 10. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | • Improved customer profiling and segmentation • Improved marketing and campaign conversion • Reduced Churn • Timely Offers • Low-balance Top-Up • Internet Bandwidth Boost Aggregated / Anonymized • Footfall Analytics • Affinity / Interest / Behavioral • Internet Profile • Smart City Applications (Tourist/Visitors, Mobility Patterns, Public Safety) Oracle Confidential – Internal/Restricted/Highly Restricted 10 Internal vs External Monetization Internal Monetization External Monetization • Individually Targeted • Real Time Offers • Real Time Advertisements • Location based Offers • Shop at… • Buy a coffee at… • Buy a Recharge Offer at…
  • 11. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 11 Location Data Monetization Potential Location Insight Service Application Development Marketing Insights Transportation & City Planning Foot fall Analytics New Site Location
  • 12. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Advanced Monetization by providing direct marketing As a Service • Build an application to use customer analytics along with the subscriber location to send real time offers • Offer subscription to retail, service, media companies to send direct offers to prospective customers. • Ineffective mobile advertising • Complete customer view with location info Challenges / Opportunities Solution Mobile Marketing As a Service
  • 13. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Improve Store Operations KPI and Customer Engagement • Identify customers near the target location with geo- fencing algorithm. • Analyze the customer segments visiting the location and the dwell time • Capture behavior of the customers visiting stores • Compare customers and enhance store layout Opportunities Solution Footfall Analytics
  • 14. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | • Anonymize and aggregate customer data with network usage and location data. • Build a portal or API to provide location and customer insights as a service. • Sell annonymized subscriber activity data with location and demographic info as a service • Provide customer Insight service to improve customer experience, upsell & cross sell and add value add service Opportunities Solution Location Insight As a Service Generate New Revenue Streams and Improve Customer Experience
  • 15. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | BDD Location Data Monetization Solution Architecture Data Factory Data Lake Data Lab Enterprise Platforms BDA Hadoop Footfall Analytics Signaling/ Data Traffic Sources CDR/XDR Data 15 ODI for Big Data B B BSS profile data Discovery Aggregate & Anonymize BDSQL Big Data Reservoir On Demand Query Mobile Marketing Location Insight OBIEE Webcenter, FMW
  • 16. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Location Data Monetization Cloud Architecture Data Factory Data Lake Data Lab Enterprise Platforms Signaling/ Data Traffic Sources CDR/XDR Data 16 BSS profile data Aggregate &Anonymize Footfall Analytics Location Insight Mobile Marketing Java
  • 17. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 17 Acquire (DATA) and Aggregate (DATA FACTORY) Demo Step 1: • Generated Telecom Subscriber activity with location, call type, time • Extracted customer profile data such as age, gender, calling plan, ARPU from BSS database and combined with subscriber activity
  • 18. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 18 Anonymize (DATA FACTORY) & Archive (DATA MANAGEMENT) Demo Step 2: • Removed privacy data such as CustomerId, Age and Home Address etc. • Anonymize the data by grouping the subscribers at a specific location at a certain time with a specific age group • Get a count for each calling plan type, age group, device type and average ARPU for each set
  • 19. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 19 CSP Location Analytics (DATA LAB) Demo Step 3: Age Distribution Subscriber Activity on the map iPhone vs Android Popularity Among Male & Female Calling Plan Usage Gender Statistics
  • 20. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Client Challenges & Solutions 20 High Volume Large Upfront Capex Data Privacy BigData Skills Big Data Cloud Service B Big Data Discovery Anonymization & Aggregation Standard Tools Ex:SQL
  • 21. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Identify a business need and prove the value of data Monetization Scale to other use cases to multiply value generated Architect for Big Data – Manage All Data as Capital • Crawl, walk, run approach reduces risk, increases user adoption and business process integration. • Value builds at each level due to integration, efficiency and scale. Potential Roadmap
  • 22. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 22 Complete data management system1 Many deployment options: Public , Private and Hybrid cloud and On-Premise 3 Very intuitive discovery and visualization tools2 Great Customer reference and Strong ISV partners. 4 Resulting in: New Revenue source Improve Customer Experience Better Business Decision-Making Why Choose Oracle for Data Monetization?
  • 23. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Visit our Telecom & Retail Industry Solutions SBD-011 Telecom Location Data Monetization SBD- Retail Data Driven Marketing Oracle Confidential – Internal
  • 24. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 24
  • 25.
  • 26. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Location Data Monetization Capabilities Required 26 Data Fast Data Events Actions 1 2 3 Streams Data Management Reservoir Factory Warehouse Results People Data Services Smart Things Data Lab Data ScienceDiscoveryData Sets Apps Packaged Custom Business Analytics Visualization Reports Raw CDR And Network Signaling Data Real Time Stream Processing of Network Events Fine Grained Repository of Location and Usage Data External Repository of Anonymized Aggregated Data Customer Profile Data Usage Data Location Insights as a Service Portal Aggregation & Anonymization Profile Enrichment Location Insights Product Development Triggering of Offers and Ads Business Outcomes Other Data • Social • Third Party • Comparison Benchmarking • Infra Planning • Site Selection • Ad Location
  • 27. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Location Data Monetization Oracle Footprint 27 Data Fast Data Events Actions 1 2 3 Streams Data Management Reservoir Factory Warehouse Results People Data Services Smart Things Data Lab Data ScienceDiscoveryData Sets Apps Packaged Custom Business Analytics Visualization Reports Raw CDR And Network Signaling Data Oracle Stream Explorer Oracle Event Processing Oracle Coherence Oracle Big Data Appliance Database Cloud Service / Big Data Cloud Service Customer Profile Data Usage Data Oracle Big Data Discovery Big Data Discovery Cloud Service Oracle Business Intelligence / Cloud Service Oracle Fusion Middleware Webcenter Oracle Data Integrator Big Data Connectors DB Opts (Masking, Adv Security etc) Oracle Big Data Discovery Oracle Advanced Analytics Oracle Real Time Decisions Business Outcomes Other Data • Social • Third Party • Comparison Benchmarking • Infra Planning • Site Selection • Ad Location