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eFolder Webinar:
The Security Myths and Realities of Data
Stored in Cloud Applications
Ariane Pollock
EMEA Marketing Coordinator
apollock@efolder.net
linkedin.com/in/arianepollock
Agenda
• Expert Introduction
• Market Forces
• Cloud Retention Policies of Leading Cloud
Applications
• Introducing Cloudfinder
• Partner Chat
• Questions and Discussion
2 © 2016 eFolder, Inc. All Rights Reserved.
3
Partner Introduction
© 2016 eFolder, Inc. All Rights Reserved.
© 2016 eFolder, Inc. All Rights Reserved.
4
Citius Data
Based in Soreidgrend, Norway
Founded in 1999
Reseller for both end users and MSPs
30 users deployed on Cloudfinder
Market Forces
6
End-user spending on cloud services by 2018
$13B United States business spending on cloud
computing and managed hosting services in 2014
2014
$180B
First year the majority of workloads will be in the
cloud (51%) versus traditional IT space (49%)
People are moving to the cloud
Market Forces
Source: Silicon Angle, Jack Woods, January 27, 2013 “20 cloud computing statistics every CIO should know”
© 2016 eFolder, Inc. All Rights Reserved.
Market Forces
7
44%
8.90%
PUBLIC CLOUD ON-PREMISE
PUBLIC CLOUD VS.
ON-PREMISES
GROWTH
80%
Businesses that have reported using
some form of SaaS application in
their organization
© 2016 eFolder, Inc. All Rights Reserved.
Market Forces
8
- Silicon Angle, Jack Woods, January 27, 2013
“20 cloud computing statistics every CIO should know”
40%
Companies that have lost data in the
cloud
Symantec. “Avoiding the Hidden Costs of the Cloud.” Mountain View,
2013
“More than half of survey respondents say their organization currently transfers
sensitive or confidential data to the cloud.”
© 2016 eFolder, Inc. All Rights Reserved.
Cloud Retention Policies of Leading
Cloud Services
Office 365 (SharePoint Online)
10 © 2016 eFolder, Inc. All Rights Reserved.
Business Essentials Business Premium E1 E3
User Recycle Bin
Retention
30 days 30 days 30 days 30 days
Site Recycle Bin
Retention
93 days 93 days 93 days 93 days
Second-Stage
Recycle Bin
Retention
93 days 93 days 93 days 93 days
Retention Add-On
Available?
- - - -
https://support.office.com/en-us/article/Manage-the-Recycle-Bin-of-a-SharePoint-Online-site-collection-5fa924ee-16d7-487b-9a0a-021b9062d14b
https://support.office.com/en-sg/article/View-restore-or-delete-items-in-the-Recycle-Bin-of-a-SharePoint-site-6df466b6-55f2-4898-8d6e-c0dff851a0be
Office 365 (Exchange Online)
11 © 2016 eFolder, Inc. All Rights Reserved.
Business Essentials Business Premium E1 E3
Deleted Items
Retention
Unlimited Unlimited Unlimited Unlimited
Recoverable
ItemsDeletions
Retention
30 days 30 days 30 days 30 days
Retention Add-On
Available?
Yes Yes Yes Yes
Retention Add-On
Cost
$3/user/month $3/user/month $3/user/month Included
Retention after
User Profile
Deletion
30 days 30 days 30 days 30 days
http://blogs.office.com/2015/02/20/extended-email-retention-deleted-items-office-365/
https://technet.microsoft.com/en-us/library/dn163584%28v=exchg.150%29.aspx
https://technet.microsoft.com/en-us/library/dn186233%28v=exchg.150%29.aspx
Office 365 (OneDrive for Business)
12 © 2016 eFolder, Inc. All Rights Reserved.
Business Essentials Business Premium E1 E3
Recycle Bin
Retention
93 days 93 days 93 days 93 days
Site Collection
Recycle Bin
Retention
93 days 93 days 93 days 93 days
Retention Add-On
Available?
- - - -
Retention after
User Profile
Deletion
14 days 14 days 14 days 14 days
http://community.office365.com/en-us/f/154/t/232512.aspx
http://community.office365.com/en-us/f/148/t/228362.aspx
GoogleApps (Gmail)
13 © 2016 eFolder, Inc. All Rights Reserved.
Google Apps Personal Google Apps for Work
Default Retention in Trash 30 days, then purged 30 days, then purged
Retention Add-On Available - Yes (Vault)
Retention Add-On Cost - $5/user/month
GoogleApps (Google Drive)
14 © 2016 eFolder, Inc. All Rights Reserved.
Google Apps Personal Google Apps for Work
Default Retention in Trash Indefinite Indefinite
Retention Add-On Available? - -
Retention after User-Profile
Deletion
None None
https://support.google.com/a/answer/151128?hl=en
https://support.google.com/vault/#topic=3209998
Salesforce
15 © 2016 eFolder, Inc. All Rights Reserved.
Salesforce
Default Retention in Recycle Bin 15 days
Retention Add-On Available? -
https://help.salesforce.com/HTViewSolution?id=000003594
Box
16 © 2016 eFolder, Inc. All Rights Reserved.
Box Starter Box Business Box Enterprise
Default Retention in
Trash
30 days 30 days 30 days
Configurable
Retention?
- Yes Yes
Retention after User
Profile Deletion
None, data transfer
possible
None, data transfer
possible
None, data transfer
possible
https://www.box.com/blog/the-products-that-power-box-for-financial-services/
Introducing eFolder Cloudfinder
Introducing eFolder Cloudfinder
18 © 2016 eFolder, Inc. All Rights Reserved.
A better way to back up the cloud
Cloudfinder
Backup
Search
Restore
Reporting
Second-site
backup
Tamper-proof
SafeHaven
Search across
cloud services
Point-in-time
restores
Corporate data
governance
Cloudfinder
Multi-Service Support
Back up Office 365 emails, files, folders, attachments,
and metadata
Back up GoogleApps emails, files, folders,
attachments, and metadata (Gmail, Drive, Calendar,
Contacts, Sites, etc.)
Back up Salesforce records, standard objects, custom
objects, emails, and files
Back up Box files, folders, and metadata
19 © 2016 eFolder, Inc. All Rights Reserved.
SafeHaven Backup
Automated backup of data with
SafeHaven storage
• SafeHaven Vault with zero possibility
of accidental deletion
• Multiple redundant Amazon S3
storage architecture with server-side
encryption
• 99.999999999% durability and 99.99%
availability
20 © 2016 eFolder, Inc. All Rights Reserved.
Instant Full-text Search
21
Instant full-text search and rich
search filtering
– Instant full-text search of all data
– Search across historical snapshots and
version history
– Rich search filtering, including title,
owner, and modified date
– Cross-service search, including Office
365, Google Apps, Salesforce, and
Box
© 2016 eFolder, Inc. All Rights Reserved.
Granular and Flexible Restores
In-app restores, point-in-time
restores, and user level flexibility
• Specific date, time and version
restores
• Restore to native SaaS app
• Cross-user restore, user account
migration, and export
22 © 2016 eFolder, Inc. All Rights Reserved.
Rich Reporting and Monitoring
23
Detailed overview of backup and
admin user activities
• Comprehensive backup and user
activity log
• Active response and detailed audit
capabilities
• License management, configuration
monitoring, and export monitoring
© 2016 eFolder, Inc. All Rights Reserved.
Military-grade Encryption
24
Military-grade encryption
• Data transferred over SSL
• HTTPS stand-alone processes running
behind a firewall
• Server Side Encryption (SSE), using
128-bit Secure Sockets Layer (128-bit
SSL) in transit and 256-bit Advanced
Encryption Standard (256-bit AES) at
rest
• TRUSTe privacy and security seals
• Compliance with EU Privacy Directive
© 2016 eFolder, Inc. All Rights Reserved.
Cloudfinder Retention
• Cloudfinder offers unlimited retention for Office 365,
Google Apps, Salesforce, and Box data
• Important for retaining documents in case of:
– Accidental data loss or malicious deletion
– Business continuity and employee turnover
– Regulatory requirements
– Legal inquiries and e-discovery
© 2016 eFolder, Inc. All Rights Reserved.25
Partner Chat: Adopting Cloud-to-Cloud
Backup
Partner Chat
© 2016 eFolder, Inc. All Rights Reserved.
• What was the motivating factor for deploying a
cloud-to-cloud backup solution?
• Have you or your clients faced data loss in cloud
applications?
• What products did you evaluate upon considering
cloud-to-cloud backup as a service offering?
• How do you overcome potential client hesitations
regarding the product?
Partner Chat
© 2016 eFolder, Inc. All Rights Reserved.
• How do you price and package Cloudfinder?
• How has Cloudfinder supported your business
and your clients?
• What are some best practices you would
recommend to MSPs looking to deploy Cloud-to-
Cloud backup?
Try itYourself
500 licenses for £1.29 per
licence or £645
£1 per licence or £500
29 © 2016 eFolder, Inc. All Rights Reserved.
Thank You!
Ariane Pollock
EMEA Marketing Coordinator
apollock@efolder.net
linkedin.com/in/arianepollock

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Cloud Data Security Webinar: Myths and Realities

  • 1. eFolder Webinar: The Security Myths and Realities of Data Stored in Cloud Applications Ariane Pollock EMEA Marketing Coordinator apollock@efolder.net linkedin.com/in/arianepollock
  • 2. Agenda • Expert Introduction • Market Forces • Cloud Retention Policies of Leading Cloud Applications • Introducing Cloudfinder • Partner Chat • Questions and Discussion 2 © 2016 eFolder, Inc. All Rights Reserved.
  • 3. 3 Partner Introduction © 2016 eFolder, Inc. All Rights Reserved.
  • 4. © 2016 eFolder, Inc. All Rights Reserved. 4 Citius Data Based in Soreidgrend, Norway Founded in 1999 Reseller for both end users and MSPs 30 users deployed on Cloudfinder
  • 6. 6 End-user spending on cloud services by 2018 $13B United States business spending on cloud computing and managed hosting services in 2014 2014 $180B First year the majority of workloads will be in the cloud (51%) versus traditional IT space (49%) People are moving to the cloud Market Forces Source: Silicon Angle, Jack Woods, January 27, 2013 “20 cloud computing statistics every CIO should know” © 2016 eFolder, Inc. All Rights Reserved.
  • 7. Market Forces 7 44% 8.90% PUBLIC CLOUD ON-PREMISE PUBLIC CLOUD VS. ON-PREMISES GROWTH 80% Businesses that have reported using some form of SaaS application in their organization © 2016 eFolder, Inc. All Rights Reserved.
  • 8. Market Forces 8 - Silicon Angle, Jack Woods, January 27, 2013 “20 cloud computing statistics every CIO should know” 40% Companies that have lost data in the cloud Symantec. “Avoiding the Hidden Costs of the Cloud.” Mountain View, 2013 “More than half of survey respondents say their organization currently transfers sensitive or confidential data to the cloud.” © 2016 eFolder, Inc. All Rights Reserved.
  • 9. Cloud Retention Policies of Leading Cloud Services
  • 10. Office 365 (SharePoint Online) 10 © 2016 eFolder, Inc. All Rights Reserved. Business Essentials Business Premium E1 E3 User Recycle Bin Retention 30 days 30 days 30 days 30 days Site Recycle Bin Retention 93 days 93 days 93 days 93 days Second-Stage Recycle Bin Retention 93 days 93 days 93 days 93 days Retention Add-On Available? - - - - https://support.office.com/en-us/article/Manage-the-Recycle-Bin-of-a-SharePoint-Online-site-collection-5fa924ee-16d7-487b-9a0a-021b9062d14b https://support.office.com/en-sg/article/View-restore-or-delete-items-in-the-Recycle-Bin-of-a-SharePoint-site-6df466b6-55f2-4898-8d6e-c0dff851a0be
  • 11. Office 365 (Exchange Online) 11 © 2016 eFolder, Inc. All Rights Reserved. Business Essentials Business Premium E1 E3 Deleted Items Retention Unlimited Unlimited Unlimited Unlimited Recoverable ItemsDeletions Retention 30 days 30 days 30 days 30 days Retention Add-On Available? Yes Yes Yes Yes Retention Add-On Cost $3/user/month $3/user/month $3/user/month Included Retention after User Profile Deletion 30 days 30 days 30 days 30 days http://blogs.office.com/2015/02/20/extended-email-retention-deleted-items-office-365/ https://technet.microsoft.com/en-us/library/dn163584%28v=exchg.150%29.aspx https://technet.microsoft.com/en-us/library/dn186233%28v=exchg.150%29.aspx
  • 12. Office 365 (OneDrive for Business) 12 © 2016 eFolder, Inc. All Rights Reserved. Business Essentials Business Premium E1 E3 Recycle Bin Retention 93 days 93 days 93 days 93 days Site Collection Recycle Bin Retention 93 days 93 days 93 days 93 days Retention Add-On Available? - - - - Retention after User Profile Deletion 14 days 14 days 14 days 14 days http://community.office365.com/en-us/f/154/t/232512.aspx http://community.office365.com/en-us/f/148/t/228362.aspx
  • 13. GoogleApps (Gmail) 13 © 2016 eFolder, Inc. All Rights Reserved. Google Apps Personal Google Apps for Work Default Retention in Trash 30 days, then purged 30 days, then purged Retention Add-On Available - Yes (Vault) Retention Add-On Cost - $5/user/month
  • 14. GoogleApps (Google Drive) 14 © 2016 eFolder, Inc. All Rights Reserved. Google Apps Personal Google Apps for Work Default Retention in Trash Indefinite Indefinite Retention Add-On Available? - - Retention after User-Profile Deletion None None https://support.google.com/a/answer/151128?hl=en https://support.google.com/vault/#topic=3209998
  • 15. Salesforce 15 © 2016 eFolder, Inc. All Rights Reserved. Salesforce Default Retention in Recycle Bin 15 days Retention Add-On Available? - https://help.salesforce.com/HTViewSolution?id=000003594
  • 16. Box 16 © 2016 eFolder, Inc. All Rights Reserved. Box Starter Box Business Box Enterprise Default Retention in Trash 30 days 30 days 30 days Configurable Retention? - Yes Yes Retention after User Profile Deletion None, data transfer possible None, data transfer possible None, data transfer possible https://www.box.com/blog/the-products-that-power-box-for-financial-services/
  • 18. Introducing eFolder Cloudfinder 18 © 2016 eFolder, Inc. All Rights Reserved. A better way to back up the cloud Cloudfinder Backup Search Restore Reporting Second-site backup Tamper-proof SafeHaven Search across cloud services Point-in-time restores Corporate data governance Cloudfinder
  • 19. Multi-Service Support Back up Office 365 emails, files, folders, attachments, and metadata Back up GoogleApps emails, files, folders, attachments, and metadata (Gmail, Drive, Calendar, Contacts, Sites, etc.) Back up Salesforce records, standard objects, custom objects, emails, and files Back up Box files, folders, and metadata 19 © 2016 eFolder, Inc. All Rights Reserved.
  • 20. SafeHaven Backup Automated backup of data with SafeHaven storage • SafeHaven Vault with zero possibility of accidental deletion • Multiple redundant Amazon S3 storage architecture with server-side encryption • 99.999999999% durability and 99.99% availability 20 © 2016 eFolder, Inc. All Rights Reserved.
  • 21. Instant Full-text Search 21 Instant full-text search and rich search filtering – Instant full-text search of all data – Search across historical snapshots and version history – Rich search filtering, including title, owner, and modified date – Cross-service search, including Office 365, Google Apps, Salesforce, and Box © 2016 eFolder, Inc. All Rights Reserved.
  • 22. Granular and Flexible Restores In-app restores, point-in-time restores, and user level flexibility • Specific date, time and version restores • Restore to native SaaS app • Cross-user restore, user account migration, and export 22 © 2016 eFolder, Inc. All Rights Reserved.
  • 23. Rich Reporting and Monitoring 23 Detailed overview of backup and admin user activities • Comprehensive backup and user activity log • Active response and detailed audit capabilities • License management, configuration monitoring, and export monitoring © 2016 eFolder, Inc. All Rights Reserved.
  • 24. Military-grade Encryption 24 Military-grade encryption • Data transferred over SSL • HTTPS stand-alone processes running behind a firewall • Server Side Encryption (SSE), using 128-bit Secure Sockets Layer (128-bit SSL) in transit and 256-bit Advanced Encryption Standard (256-bit AES) at rest • TRUSTe privacy and security seals • Compliance with EU Privacy Directive © 2016 eFolder, Inc. All Rights Reserved.
  • 25. Cloudfinder Retention • Cloudfinder offers unlimited retention for Office 365, Google Apps, Salesforce, and Box data • Important for retaining documents in case of: – Accidental data loss or malicious deletion – Business continuity and employee turnover – Regulatory requirements – Legal inquiries and e-discovery © 2016 eFolder, Inc. All Rights Reserved.25
  • 26. Partner Chat: Adopting Cloud-to-Cloud Backup
  • 27. Partner Chat © 2016 eFolder, Inc. All Rights Reserved. • What was the motivating factor for deploying a cloud-to-cloud backup solution? • Have you or your clients faced data loss in cloud applications? • What products did you evaluate upon considering cloud-to-cloud backup as a service offering? • How do you overcome potential client hesitations regarding the product?
  • 28. Partner Chat © 2016 eFolder, Inc. All Rights Reserved. • How do you price and package Cloudfinder? • How has Cloudfinder supported your business and your clients? • What are some best practices you would recommend to MSPs looking to deploy Cloud-to- Cloud backup?
  • 29. Try itYourself 500 licenses for £1.29 per licence or £645 £1 per licence or £500 29 © 2016 eFolder, Inc. All Rights Reserved.
  • 30. Thank You! Ariane Pollock EMEA Marketing Coordinator apollock@efolder.net linkedin.com/in/arianepollock