When the stuff around your house — your fridge, your toys, your sporting goods — start reflecting “intelligence,” what’s the next step?
Our expert says: Brands and businesses need to take notice.
As more ordinary objects are connected to the internet — also known as the Internet of Things — we are entering a new era. While we are just at the beginning stages of the connected economy, this transition is going to have significant impact on the way we work and the way we live our lives.
Join Daniel Price, CEO of Breadware, in discussing the global movement of the Internet of Things and the concept of the connected economy. Daniel is an experienced entrepreneur and is fascinated by innovation and the way it is enabled by and acts upon surrounding ecosystems. Daniel has been part of 4 startups and is a coauthor on eight patents.
While the conversation will be about cutting-edge technology, the conversation itself won’t be deeply technical. Rather, Daniel will walk through the topics that really matter. In this Biz Café, called “How the Internet of Things Is Transforming Business and Our Daily Lives,” he will address:
- What do brands and companies need to be thinking about in order to capture the wave of the connected economy and not be left behind?
-
What do consumers and users of the technology need know about the privacy and security aspects of this new technology?
NCET Biz Cafe | How IoT is Transforming Business and our Daily Lives | June 20
1. Daniel Price
NCET Biz Cafe
June 20, 2018
How IoT is Transforming
Business and our Daily Lives
2. IoT Defined
The Internet of Things (IoT) refers to machine-
to-machine (M2M) technology enabled by
secure network connectivity and cloud
infrastructure, to reliably transform data into
useful information for people, businesses, and
institutions.
3. How Will IoT Impact
You?
By connecting “things” in the
real world — such as cars,
buildings, and industrial
equipment — IoT promises to
revolutionize how we live and
work.
10. Control
Based on these insights, alerts are sent to
people, enterprise systems, or IoT devices
to take action.
11. Share
IoT data is exchanged with other systems,
monetizing it and enriching it with third-
party data.
12. Factors Driving Adoption
The massive growth of the Internet of Things is being driven by a mix of technological,
political, and social dynamics.
Number of B2B IoT connections
15. More Personal
Organizations can now use data to
understand where a customer is and
what they are doing. This makes it
possible to predict what they might want
or do next.
16. Faster And Better
M2M technology is transforming the
delivery of goods and services.
17. Accessible to All
IoT technologies can also help reach
previously underserved communities.
22. Find New Ways
to do Things
Companies as varied as
banks and supermarkets
are running public
innovation events to
generate new ideas for
using IoT sensors and data.
26. Protect Remote Assets
IoT offers new ways to protect valuable and
sensitive inventory, equipment, and plant
machinery, particularly for remote sites or
large areas.
27. Security &
Privacy
A study by HP found that
70% of the most
commonly used IoT devices
contain security
vulnerabilities.
28. Cost of Security
Customers and producers
consider security essential,
but they also view it as a
commodity—a basic feature
that does not merit higher
prices
29. How to Make Your
Purchasing Decision
● Choose Well-known Brands
● Choose Devices with Automatic
Software Updates
● Choose a product with security and
privacy at its core
● Look for UL certification
30. Tips to Secure Your
Current Devices
1. Don’t connect your devices unless
you need to
2. Create a separate network
3. Pick strong unique passwords for
each device
4. Keep your device up to date
5. Be wary of cloud services
31. IoT In Action - Making Car
Insurance More Personal
Instead of pricing based on traditional
indicators (such as an individual’s age and
gender), UBI involves installing a device in
the user’s vehicle, which can track how
many miles a driver drives each year, when
and where they take their trips, and how
safely they drive, aligning premium against
measured risk. UBI also allows insurers to
add new loyalty- and revenue-building
services that their customers can use.
32. IoT In Action - Proactive
Elevator Maintenance
Schindler Elevator Corporation, a leading
global provider of elevators, escalators, and
related services setup a remote Monitoring
Center. This system spots impending
mechanical failures, so Schindler can take
corrective action and maintain
uninterrupted service
33. IoT In Action - “User Pays”
Principle in Oregon
The state of Oregon pioneered the “user
pays” principle, charging drivers a gas tax
for road maintenance, nearly a hundred
years ago. Starting from July 2015, the
state ran an IoT-based mileage recording
system for 5,000 voluntary participants.
Cars and light commercial vehicles
received a tax credit on fuel purchases and
instead paid 1.5 cents per mile.
34. IoT In Action - Cutting
Energy Use
Charlotte, North Carolina aimed to make
the city the most sustainable urban core in
the nation, targeting 20% energy reduction
within five years by integrating data from
61 commercial buildings covering water,
security, lights, and legacy systems and
connecting to the Smart Grid. In the first
two years, the city has already achieved
reductions in total energy costs of 8.4%,
equal to $10M in savings. Greenhouse gas
emissions have decreased by 20% or
220,000 metric tons.
By connecting “things” in the real world — such as cars, buildings, and industrial equipment — IoT promises to revolutionize how we live and work. From wearable devices to smart cities, the benefits reported have prompted organizations of all sizes to ask how IoT might affect their organization and their industry, and what they can do with it.
By connecting “things” in the real world — such as cars, buildings, and industrial equipment — IoT promises to revolutionize how we live and work. From wearable devices to smart cities, the benefits reported have prompted organizations of all sizes to ask how IoT might affect their organization and their industry, and what they can do with it.
You’ve probably seen all kinds of innovative new applications and devices that promise to enable the connected home and vehicle, smart city and lifestyle, but how do you define what’s IoT and what’s not? We believe that for a solution to be considered a part of the Internet of Things it should demonstrate the “Three As”:
AWARE
A connected asset must be able to sense something about its surroundings, this might be location, proximity, altitude, temperature, vibration, humidity, light levels, or motion. If it doesn’t sense something, it’s not IoT.
AUTONOMOUS
The data processed from a connected asset must be transferred to a central location or processing application automatically — either at a set time, or when a condition is met or a threshold passed. Without connectivity, it’s not IoT.
ACTIONABLE
IoT isn’t just about gathering data; it’s about using it to make better decisions — that’s the value of IoT. Regardless of whether the output is manual or highly automated, analysis of the data must be integrated into business processes. If the data is not actionable, by you or a third party, it’s not IoT
Every IoT solution involves many moving parts.
More personal
Organizations can now use data to understand where a customer is and what they are doing. This makes it possible to predict what they might want or do next. For example, if a customer is passing one of their favorite stores, digital signage could present them with a personalized offer based on previous purchases.
Faster and better
M2M technology is transforming the delivery of goods and services. For example, major retailers are using telematics and asset tracking solutions to offer next-day, or even same-day, delivery. And the same data can be used to offer customers the ability to see exactly where their delivery is via a smartphone app or website.
Accessible to all
IoT technologies can also help reach previously underserved communities. For example, financial institutions are attracting younger customers with innovations like mini branches and video tellers. The elderly and infirm are benefiting too. Highly intelligent but easy to use IoT devices are making it possible for them to manage chronic health conditions and live independently for longer.
Enabling new services
IoT is also taking services to new places. The car is quickly becoming a hub for data gathering and service delivery. For example, companies are offering navigation services that gather real-time traffic information from other road users.
More personal
Organizations can now use data to understand where a customer is and what they are doing. This makes it possible to predict what they might want or do next. For example, if a customer is passing one of their favorite stores, digital signage could present them with a personalized offer based on previous purchases.
Faster and better
M2M technology is transforming the delivery of goods and services. For example, major retailers are using telematics and asset tracking solutions to offer next-day, or even same-day, delivery. And the same data can be used to offer customers the ability to see exactly where their delivery is via a smartphone app or website.
Accessible to all
IoT technologies can also help reach previously underserved communities. For example, financial institutions are attracting younger customers with innovations like mini branches and video tellers. The elderly and infirm are benefiting too. Highly intelligent but easy to use IoT devices are making it possible for them to manage chronic health conditions and live independently for longer.
Available everywhere
IoT is also taking services to new places. The car is quickly becoming a hub for data gathering and service delivery. For example, companies are offering navigation services that gather real-time traffic information from other road users.
Increase revenue
Companies are using IoT to find new ways to grow revenue and increase profits. For example, industrial equipment manufacturers are selling outcomes, like machine hours, rather than just products. This uses IoT technologies to measure use and enable predictive maintenance; it’s known as servitization.
Improve operational efficiency
M2M sensors can enable organizations to monitor assets, from elevators to shipping containers, in near real time. For example, food and drug manufacturers can monitor shipping containers for changes in temperature that could affect product quality and safety using cheap battery-powered sensors and 4G LTE connectivity. And farmers are using IoT to improve yields while conserving water, a precious commodity in many places.
Find new ways to do things
Enterprises are taking on startups by investing in hackathons and incubators to find new uses for their products and new ways to deliver their services. For example, companies as varied as banks and supermarkets are running public innovation events to generate new ideas for using IoT sensors and data. Innovation, and attracting and retaining the best talent are vital for future success.
Increase revenue
Companies are using IoT to find new ways to grow revenue and increase profits. For example, industrial equipment manufacturers are selling outcomes, like machine hours, rather than just products. This uses IoT technologies to measure use and enable predictive maintenance; it’s known as servitization.
Improve operational efficiency
M2M sensors can enable organizations to monitor assets, from elevators to shipping containers, in near real time. For example, food and drug manufacturers can monitor shipping containers for changes in temperature that could affect product quality and safety using cheap battery-powered sensors and 4G LTE connectivity. And farmers are using IoT to improve yields while conserving water, a precious commodity in many places.
Find new ways to do things
Enterprises are taking on startups by investing in hackathons and incubators to find new uses for their products and new ways to deliver their services. For example, companies as varied as banks and supermarkets are running public innovation events to generate new ideas for using IoT sensors and data. Innovation, and attracting and retaining the best talent are vital for future success.
Meet regulatory requirements
Organizations are using IoT in their efforts to meet new environmental standards and safety targets. For example, smart grid solutions are enabling energy and utility companies to improve efficiency and cut waste. And train companies and automotive manufacturers are fitting vehicles with IoT-enabled systems that can predict and help prevent accidents.
Improve worker safety
IoT can help keep employees safe, especially those working alone in hazardous areas. For example, IoT-enabled cameras in truck cabs can watch for problems, such as a potential collision between vehicles, and raise the alarm or take action directly. Wearable devices can sense environmental factors — such as temperature, levels of toxic gases, or prolonged periods of inactivity — and identify when a worker has had an accident or is in imminent danger.
Protect remote assets
IoT offers new ways to protect valuable and sensitive inventory, equipment, and plant machinery, particularly for remote sites or large areas. Connected alarms, door locks, motion sensors, and tracking devices can help staff detect threats remotely. And when a threat is identified, they can automatically activate cameras, isolation doors, and other countermeasures, and notify emergency services. And should an item be stolen, M2M connectivity can help find and recover it.
Organizations are using IoT in their efforts to meet new environmental standards and safety targets. For example, smart grid solutions are enabling energy and utility companies to improve efficiency and cut waste. And train companies and automotive manufacturers are fitting vehicles with IoT-enabled systems that can predict and help prevent accidents.
IoT can help keep employees safe, especially those working alone in hazardous areas. For example, IoT-enabled cameras in truck cabs can watch for problems, such as a potential collision between vehicles, and raise the alarm or take action directly. Wearable devices can sense environmental factors — such as temperature, levels of toxic gases, or prolonged periods of inactivity — and identify when a worker has had an accident or is in imminent danger.
IoT offers new ways to protect valuable and sensitive inventory, equipment, and plant machinery, particularly for remote sites or large areas. Connected alarms, door locks, motion sensors, and tracking devices can help staff detect threats remotely. And when a threat is identified, they can automatically activate cameras, isolation doors, and other countermeasures, and notify emergency services. And should an item be stolen, M2M connectivity can help find and recover it.
The diversity of IoT assets makes achieving effective governance and cybersecurity challenging.
Our research confirmed that customers and producers consider security essential, but they also view it as a commodity—a basic feature that does not merit higher prices. This creates a fundamental disconnect between the desire for security and the willingness to pay for it. In our survey, 31 percent of semiconductor leaders claimed that their manufacturing customers want to try to avoid all security breaches at any cost; an additional 38 percent believed that their customers want security solutions that eliminate at least 98 percent of potential risks (Exhibit 2). Only 15 percent of respondents believed that their customers would be willing to pay a premium higher than 20 percent for the next tier of enhanced chip security. More than 40 percent indicated that their customers either are unwilling to pay any premium or expect security costs to decline.
Choose Well-known Brands
It’s not that equipment from larger, well-known companies is inherently more secure. But they will usually be more responsive to bug reports and do a better job of protecting their customers. While the innovative device from a new startup might be exciting, you run the risk of seeing the manufacturer disappear and leave you vulnerable. Otto, for example, was the manufacturer of a $700 smart door lock. After only four months of operations, it shut down, leaving customers with an internet-connected lock that would receive no further software updates.
Choose Devices With Automatic Software Updates
It is a known fact that out-of-date software could contain bugs that allow hackers access. Automatic software updates ensure that devices are protected as quickly as possible and that they always run the latest and safest software. Be wary of connected devices that require manual updates. Chances are they’ll end up outdated and vulnerable.
1. Don’t connect your devices unless you need to
The first step is to consider what functionality you need from the device. Just because your TV or fridge can connect to the internet, doesn’t mean you definitely want to hook it up. Take a good look at the features it offers and learn exactly what internet connectivity brings before you connect.
2. Create a separate network
Many Wi-Fi routers support guest networking so that visitors can connect to your network without gaining access to shared files or networked devices. This kind of separation also works well for IoT devices that have questionable security.
3. Pick good passwords and a different password for every device
It’s very important to pick strong passwords, but you must also make sure that you pick a different password for every device. If a hacker manages to get one of your passwords, they will typically try it with other services and devices. Reusing passwords is not a good idea. Use a password manager to keep track of all your passwords.
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4. Turn off Universal Plug and Play (UPnP)
Sadly, UPnP can make routers, printers, cameras and other devices vulnerable to attack. It’s designed to make it easier to network devices without configuration by helping them automatically discover each other. The problem is that hackers can also potentially discover them from beyond your local network because of vulnerabilities in the UPnP protocol. Is best to turn UPnP off completely.
5. Make sure you have the latest firmware
If you want to make sure you have the latest security patches and reduce the chances of a successful attack, then you need to keep your firmware fully updated. Vulnerabilities and exploits will be fixed as they emerge, so your IoT devices and your router need to be regularly updated. Automate this wherever possible or set a schedule to check for updates every three months or so.
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6. Be wary of cloud services
A lot of IoT devices rely on cloud services, but the requirement for an internet connection in order for something to function can be a real problem. Not only will it not work when the network is down, but it may also be syncing sensitive data or offering another potential route into your home. Make sure you read up on the provider’s privacy policy and look for reassurances about encryption and data protection.