1. ANNE HANLEY
9 Aqueduct Avenue, Floor 1
Yonkers, NY 10704
H: (914) 237-0813 C: (914) 310-2181
hanleyanne7@gmail.com
Efficient Office/Administrative Assistant with over 10 years’ experience
in the structural engineering field
SUMMARY
• Skilled in providing excellent support for senior leadership
• Proven client service skills, including managing front desk operations, communicating information to
clients and resolving clients’ concerns
• Known for effectively handling confidential and highly sensitive information
• Able to take accurate dictation at 60 WPM
• Fast and accurate word processing and data entry skills
• Computer skills include Microsoft Word, Excel, PowerPoint, QuickBooks and Outlook
RELEVANT EXPERIENCE
Administrative Assistant (1997–2016)
Anastos Engineering Associates, Structural Engineers, New York, NY
• Served as exclusive liaison for external clients and Principal for ensuring new projects were initiated
immediately
• Produced accurate and effective documents, reports, memos and proposals
• Provided bookkeeping support, which included invoicing, banking and payroll
• Initiated and implemented electronic calendar system and backups, which ensured Principal stayed
current with his daily schedules
• Screened approximately 30 daily telephone calls, inquiries request and handled them when appropriate
• Reviewed and issued all Department of Buildings’ required documentation and drawings on a timely
basis
• Maintained busy calendars and scheduled appointments with approximately 20 clients weekly
• Handled all aspects of managing a large volume of 50 to 75 emails daily, prioritizing and responding to all
messages, achieving a maximum 24-hour turnaround
• Created and edited specifications for projects which allowed engineers more time to work on other
aspects of the project
Administrative Assistant (June – September 2016)
Green Isle Contracting, Inc., Floral Park, NY
• Provided wide range of administrative and clerical duties of various levels to Owner of firm
• Created approximately 15 invoices and proposals weekly
• Followed up on invoices which ensured that all payments were made on a timely basis
EDUCATION
Office Technology Training Program - Westchester Community College, Valhalla, NY (2016)
Administrative Training, Commercial Academy, Roscommon, Ireland