Anna Oehser is seeking a position that utilizes her extensive experience in data, business intelligence, reporting, and analytics. She has over 13 years of experience as a Senior Business Analyst and Senior Director of Business Intelligence at Gartner, Inc. where she managed projects, built analytics teams, developed strategic reporting initiatives, and served as a technical liaison. Prior to Gartner, she worked at AT&T Wireless Services as an Acquisitions Analyst and Activation's Supervisor, where she was responsible for converting acquired customers to AT&T systems and developing acquisition project plans.
1. Anna M. OehserAnna M. Oehser
9089 Kagan Ave NE
Otsego, MN 55362
AnnaOehser22@gmail.com
(763) 295-3499 OR (763) 218-2916
OBJECTIVE
An opportunity to utilize my extensive system knowledge, business intelligence/data warehouse, reporting/dashboard, and
analytical skills and motivation to obtain a position that will further my career in Data and BI.
PROFESSIONAL EXPERIENCE
Sr. Business Analyst, Research Business Analytics: Gartner, Inc.
Minneapolis, MN (June 2013 – Present)
♦ Manage large and complex projects within our Research division and perform the PM and BA role for all projects.
♦ Serve as technical and business liaison between our IT group and internal business units for all data requirements.
♦ Partner with technology group to design and implement new applications for our Research servicing groups.
Sr. Director, Business Intelligence: Gartner, Inc.
Minneapolis, MN (May 2001 – June 2013)
♦ Build and manage a team of high producing analysts supporting analytics, warehousing, and dashboards for all business units
♦ Serve as technical and business liaison between Strategic Technology Group and internal business units for all data requirements.
♦ Develop and manage strategic reporting initiatives; follow throughout project’s entire lifecycle.
♦ Develop, test, implement, and manage tactical and strategic reporting for all Sales and Sales Operations channels globally. Translate
business needs into technical requirements usable by systems development.
♦ Responsible for ensuring the accuracy and stability of the data warehouse including managing issue resolution and release processes.
♦ Perform custom analysis and ad hoc requests for all business units. Primary contact for Sales/Operations channels globally.
♦ Assist in requirements, gap analysis, testing, and future enhancements of data warehouse to meet ongoing business requirements.
♦ Construct queries through Brio and SQL; assist in data modeling efforts.
Account Manager: Gartner, Inc.
Fort Myers, FL (September 2000 – May 2001)
♦ Manage relationships and advise Gartner products and services in an assigned territory of approximately 20 clients that have
revenues ranging from $0 to over $1 billion.
♦ Establish solid relationships with senior level executives in assigned territory to meet the goals of the business.
♦ Develop and manage a pipeline to achieve and exceed quota objectives of $2.5 million in existing revenue.
Acquisitions Analyst II and Activation’s Supervisor: AT&T Wireless Services
Minneapolis, MN (May 1995 – September 2000)
♦ Responsible for converting acquired market customers from their existing support systems to the national support systems used by
AT&T Wireless Services. Develop requirements and map data elements from existing systems to AT&T Wireless systems.
♦ Perform review of existing systems to determine gaps and identify resolution to gaps to minimize customer impacts.
♦ Identify and develop requirements for all reference data required and setup to support acquired market’s product and service
offerings in AT&T Wireless’ systems.
♦ Act as liaison with all business units to determine customer impacts and customer notification process based on impacts.
♦ Develop, implement, and maintain National Acquisitions project and test plans to ensure acquisition project timelines are met,
affecting all business units.
♦ Develop communication channels for error resolution, both internally and customer response.
♦ Responsible for training and managing a team of Credit and Activation analysts, and ensuring team performance goals were met.
♦ Successfully transitioned call center roles and responsibilities from Minneapolis to Oklahoma City.
ATTRIBUTES, ACHIEVEMENTS, AND SPECIAL SKILLS
♦ Achieved Gartner’s Winner Circle award: December 2001
♦ Nominated for AT&T’s Circle of Excellence award: Q3 (1997), Q2 and Q3 (1998), Q2 and Q4 (1999), Q1 (2000).
♦ Expert knowledge in Microsoft Word, Excel, Powerpoint, and Project
♦ Expert knowledge in Oracle 11i, including Hyperion’s Designer, and proficient in SQL.
♦ Certified on Oracle/Siebel Analytics, Oracle 10g BI Server and Presentation Services
♦ Excellent communication and supervisory skills among diverse groups of people with enthusiastic leadership qualities
♦ Attended Project Management Certification Classes