Based on Amazon, Flipkart, ebay and Shopclues.

1. Topic -: Challenges of online payment in E-tailing – Compare and
contrast the payment option of Amazon, Flipkart, e-Bay and Snapdeal.
Team Members
1. Anjali Chauhan
2. Ankit Srivastava
3. Abhishek Goel
4. Akriti Jaiswal
5. Saurabh Kumar
6. Saurabh Aggrawal
7. Aprajeeta
Roll Numbers
GM 18038
GM 18041
GM 18005
GM 18016
GM 18204
GM 18206
GM 18048

2. Challenges of E-tailing
Fraud and Chargebacks
Cross-border transactions
Card data security
Multi-currency and payment method
Technical integration

3. Way to Overcome from E-tailing Challenges
Rectifying Verification Error
Effective Return and Refunds policy
Displaying relevant information on one page
Providing Solution ticket for problems
Maintain customer relation

4. Privacy Conclusion
• Finger prints as well as face recognition must be added during transaction.
• More than two websites should be provided for payment.
• Digital signature, Blind signature, dual signature, Hasting, message
authentication codes, authentication Protocol etc. Should bé used.
• Robot Verification.
• OTP Verification.

5. Comparison of payment option between Amazon and Flipkart

6. Credit Facility Amazon EMI Pay Flipkart Debit Card
EMI
Approval Approved By Capital Float Pre-Approved
Minimum Purchase Rs 8,000 Varies From Bank To Bank
Maximum Purchase Rs 60,000 Rs 1,00,000
Eligible Banks HDFC Bank, ICICI Bank,
Canara Bank, CITI Bank &
Kotak Mahindra Bank.
Axis Bank, State Bank of
India (SBI), HDFC Bank &
ICICI Bank
EMI Payback Period 3 Months To 12 Months 3 Months To 12 Months
Availability Only Mobile Both Mobile & Desktop
Eligibility No Documentation Or
Processing Fee
Documentation Required,
But Zero Processing Fee
Amazon EMI vs Flipkart EMI

7. Flipkart Pay later Amazon Pay
Credit Line Instant Checkout
Bunch up payments Balance Tracking
Club Transactions Faster refunds
Speedy payment Shop with peace of mind
Always there for you Gift card/Voucher code
Pay when you are ready Mobile recharge
Flipkart Pay later vs Amazon pay

8. Payment mode of Amazon and Flipkart
Flipkart Amazon
PhonePe Amazon Pay
Credit and Debit Card Credit and Debit Card
Internet Banking Net Banking
Gift Cards Gift Card
Cash On Delivery Cash on Delivery
Flipkart Pay Later BHIM
EMI EMI

10. Similarities of payment method of ebay and snapdeal :
eBay Snapdeal
Debit Card Debit Card
Credit Card Credit Card
Smart Card Smart Card
Cash On Delivery Cash On Delivery
Paytm Paytm

11. Comparison of payment method of ebay and Snapdeal :
eBay Snapdeal
Paypal Pay on Delivery
Credit Card Credit Card (EMI)
Wire Transfer Allow to combine EMI & COD.
Cash On Delivery Don’t allow to use debit card as EMI
payment.

14. Preferred online payments research

15. Research from world payment Report
• Global non-cash transactions grew at 10.1% to reach 482.6 billion during 2015-
2016. In the WPR(world payment report) 2018, we estimate that global non-cash
transaction volumes will record a CAGR of 12.7% during 2016–2021E.
• E-Wallet and Economic Analysis
• Non-cash transactions conducted via e-wallets were estimated to total 41.8 billion
globally during 2016. Of the estimated total, about 71.0%, or 29.7 billion, were
conducted via the payment apps and e-wallets offered by BigTechs to their
customers. We explore how high non-cash transactions can provide benefits to the
society, addressing even challenging issues such as corruption as Non-cash
transactions share a positive linear correlation with corruption perception index.

16. Conclusion -:
• The electronic payment systems are crucial to the success of electronic
commerce. Being a business critical system, the underlying electronic payment
system is required to be very secure, reliable and trustworthy. Thus, an electronic
payment system needs to satisfy various important requirements such as money
atomicity, anonymity, authentication, privacy, transferability, non-repudiation etc.
• Benefits of online payment should be advertised to each and every people as it
provides secure reliable and corruption free.