7. Ae’khay
Services
• Answering routine queries
• Bill payment service
• Electronic Fund transfer(ETF)
• Electronic Clearing System(ECS)
• Credit card customers
• Investing through internet banking
• Recharging your prepaid phone
• Shopping
8. Ae’khay
Advantages to banks
• Very low setup cost.
• Capability to cater to a very large customer
base.
• Saves a lot of operational costs. Adds to
the baseline.
• Banks can offer a lot of personalized services
to their customers.
• Reduction of burden on branch banking.
9. Ae’khay
Advantages to customers
• It is convenient.
• Not bounded by bank timing
• Check your transactions at any time of the day, and as
many times as you want to.
• No geographical barriers.
10. Ae’khay
Pre cautions to be taken
• Never share PIN numbers with anyone, including
officials.
• Password should be changed immediately and
memorised before destroying the mailers.
• Ensure that the logged in session is properly signed
out.
• Keep your information safe.
11. Ae’khay
The road ahead
• Reduction in branch banking.
• Gradual evolution of Virtual banking
• People will want to process more transactions on the
Internet.
• Geography will not be an inhibitor any more.
• The future of banking would be in terms of integration.
Internet banking (or E-banking) means any user with a personal computer and a browser can get connected to his bank’s website to perform any of the virtual banking functions.
The term "electronic banking" or "e-banking" covers both computer and telephone banking.
In other words it is said that it is updated 'on-line, real time'. The system is updated immediately after every transaction automatically
Customers are advised not to provide sensitive account- related information over unsecured e-mails or over the phone.