E-banking allows customers to access traditional banking services through electronic devices like computers, phones, and ATMs. It offers benefits like 24/7 access to accounts from anywhere, lower costs for banks, and easier payments. However, e-banking also faces challenges such as difficulties adopting new technologies, high start-up costs, security risks, and the potential for fraudulent websites. As e-banking grows, it is leading to more profitable, fast, high-quality and convenient banking services with improved customer satisfaction and competitiveness in the sector. Common e-banking services include online shopping, ticket booking, bill payments, loans, and access to account information.