1. ANGEL JIMENEZ
FULL NAME
DATE OF BIRTH
ADDRESS
PHONE NUMBER
E-MAIL
LINKEDIN
Angel Jiménez Herrezuelo
14.07.1985
c/ Aguila 11. Estepona, Málaga
645 10 16 11
angelsince85@hotmail.com
https://es.linkedin.com/in/angel-jimenez-herrezuelo-
182585a1
CURRICULUM VITAE
Financial and broad experience working in customer
facing roles with great sense of responsibility and work ethic.
You will have a and easy to relate to young man
in your team, willing to keep learning and no afraid of
asking in order to master the company procedures to work
by own initiative in an way,
ensuring the company´s mission.
I enjoy giving the best of myself to get the job done, obtaining
quality results. No matter how hard it seems at first,
you just need to think about what you want, plan how to get it
and on it. In this way,
you will always achieve whatever your is,
enjoying it and get it completed over expectations.
I am now decided to develop an analytical career within an office
environment and keen to undertake further training to maximize
potential development and skills set.
EDUCATED
FRIENDLY
EFFICIENT
WORK HARD
GOAL
WORK EXPERIENCE
PERSONAL
CV ANGEL JIMENEZ | 1PAG
KEY SKILLS
UNIVERSITY FEB 15
COURSE
ENGLISH
Licentiate degree | Business Administration and Management | University of Malaga | Spain
Erasmus Program: D.A. Tsenov Academy of Economics | Bulgaria
Diploma in Digital Marketing | Shaw Academy UK | 10 hours
ESOL Level 2 | Lambeth College | London UK
C1 Level equivalent
English pronunciation | City lit Academy | London UK
EDUCATION
Customer Service
Accounting OrganisationDatabase
Technical Support
Processing Doc
Learning & ITAnalysing and Problem Solving
Excel a3AsesorSage Tax
English Spanish
COMPANY FROM TO
POSITION HELD
RESPONSIBILITIES
ACHIEVEMENTS
Mars Retail Group | Leicester Square | London MAR 15 JUL 16
Sales Associate
Provide an exceptional customer service and help create memorable experiences for our visitors at M&M´s World London.
Beconsistentinprovidingdirectsupporttothecustomerthroughonetooneinteractionensuringtheirneeds
havebeenmetatalltimes.
WorktowardschallengingsalesplansandKPI´s.
Traintemporarystaffandorganiselunchrotas.
Reductionofchocolatewastebymorethan10%andIncreaseofAverageTransactionAmountpercostumeronchocolateby15%.
Abilitytoworkundergreatpressureinparticularlybusyenvironments.
Associateoftheperiodwiththemostnumberofonlinepositivefeedbackfromguest.
Acceptedtojointhe cash-officedepartment.
Severalrecognitioncardsfromthemanagementteam.
100%scoreonmysteryshopsurvey3timesinarow.
COMPANY FROM TO
POSITION HELD
RESPONSIBILITIES
ACHIEVEMENTS
Michael Kors | Puerto Banús | Málaga AGO 16 SEP 16
Stock Controller Assistant
Keep the store and offsite warehouse tidy and assorted.
Assist in all warehouse tasks and in-out merchandise transfers according with company´s policy and procedures.
Help the sales by either taking over sales assistant/cashier roles or adjusting products at the backstage when required.
Bestannualinventoryfiguressincethestorewasopened.

2. COMPANY FROM TO
POSITION HELD
RESPONSIBILITIES
ACHIEVEMENTS
The gecko pro tour SL | Marbella | Spain OCT 13 MAR 14
Tour Operations
British company aimed at the organization of professional golf tours. I managed the transportation and
logistics to ensure the golf courses where ready to host the clients of tour operator. Dealing with British
clients and collaborating with course referees to make sure that there were the best conditions to play
and fairplay between the players.
Offered to work as Tour Operations Manager next season.
COMPANY FROM TO
POSITION HELD
RESPONSIBILITIES
ACHIEVEMENTS
Mercadona SA | Marbella | Spain JUN 11 DIC 14
Supermarket Assistant
Working for the largest supermarket chain in Spain my roles were; cashier, ensure all aisles were
replenished, store merchandise at the stockroom using automatic pallet machines, customer
service and verify the quality of the products for sale.
Work in the main control till as reference and support for the whole tills line.
Stock control.
Manage, check and distribute the wharehouse workload.
COMPANY FROM TO
POSITION HELD
RESPONSIBILITIES
ACHIEVEMENTS
Centro de Asistencia Telefónica SA (CATSA) | Granada | Spain SEP 06 JUL 07
Customer Service Representative of Digital Plus
As call center operator within the technical support department, I used to deal with every single income
call given and prompted a successful answer according with the customer particularities. At the same
time I managed and recorded these incidences and/or complaints in the company database.
Excellent ratio timing per customer.
Recognicion of excellent phone manners.
Ability to listen, development of strong understanding and problem solve skills.
Promoted asteamleader.
WORK EXPERIENCE
CV ANGEL JIMENEZ | 2PAG
ADDITIONAL INFORMATION
In my spare time I like to socialize or just relax and enjoy a movie. But helping a friend will always come first, specially if it is about managing computers or
graphicdesign.
I have always been self-motivated to e-learning, that´s for example how I learned typing,
andIamnowworkingtomasterthe language.
Regardingtosports,IamuptopracticemostofthemandIliketodoitincompany,maybemoreracketrelatedandlesssoccer.
Fullcleandrivinglicenseandowncar.
Geographicalmobility.
Referencesavailableuponrequest.
I am able to develop and apply own initiatives to boost my skills and
ITALIAN
LAST UPDATE NOV 16
COMPANY FROM TO
POSITION HELD
RESPONSIBILITIES
ACHIEVEMENTS
Javier Carretero & Asociados Lawyers SL | Marbella | Spain MAR 14 SEP 14
Accountant Assistant
Accounting for different kinds of societies using the leading and complete accountant software in Spain;
Posting invoices, allocating payments, PAYE payments processing and bank reconciliations, on a daily basis.
Calculate and prepare tax forms to be submitted to comply with the Spanish tax agency; such as income tax for
Spaniards and expatriates living in Spain, VAT, corporate tax or CGT.
Communicate and deal with diverse public agencies and private corporations on behalf of our clients.
Met deadliness consistently.
Recognitions from the management team and fellow employees.
Assignment of the main tasks.