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17. Currently, 21% of diabetes patients are unable to be scheduled to see a consultant in the
follow-up time period recommended and are forced to check daily for standby appointments. The
Division of Endocrinology has formed a team to improve scheduling for patients with diabetes. It
is the third quality improvement team dedicated to this opportunity in the past five years. At the
end of the previous two projects, all patients were able to be scheduled to see a consultant in the
follow-up time period recommended. Some of elements the team should include in the Control
phase of their project are which of the following?
Transition Plan and Stakeholder Communication
QUALITY
Stakeholder Input
Baseline measurements and a future state Value Stream Map

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  • 1. 17. Currently, 21% of diabetes patients are unable to be scheduled to see a consultant in the follow-up time period recommended and are forced to check daily for standby appointments. The Division of Endocrinology has formed a team to improve scheduling for patients with diabetes. It is the third quality improvement team dedicated to this opportunity in the past five years. At the end of the previous two projects, all patients were able to be scheduled to see a consultant in the follow-up time period recommended. Some of elements the team should include in the Control phase of their project are which of the following? Transition Plan and Stakeholder Communication QUALITY Stakeholder Input Baseline measurements and a future state Value Stream Map