1. ANDREW S. BROWN
31 River Court #501, Jersey City, NJ 07310
Cell: 917.282.9158
andrewsbrown.email@gmail.com
Hands-on health care business operations executive with proven track record of enhancing corporate fiscal health
through interpersonal, organizational, and strategic acumen.
Complex operations management
Coding, entitlements, billing, collections
Revenue cycle management and maximization
Expense monitoring and cost reporting
Compliance and lean process improvement
Systems and technology implementation
Grant and contract administration
Budgeting, performance analysis, planning
Secured over $5M in new and enhanced program funding through innovative and cost-effective proposals and
successful payer relations.
Achieved 6% boost in monthly collections, 32% fewer days in accounts receivable, 98% claims paid upon first
submission through concerted prebilling clearance improvements and dedicated follow up activities with funders.
Conceived and spearheaded new Candidate Onboarding program which increased first-year retention of direct
care staff by 20%, decreased vacancies by 50% and overtime use by 17%.
Saved 12% annually through centralized procurement of medical supplies, prescriptions, and other supplies.
Launched well-received fiscal management training program that increased staff productivity and decreased
billing errors by 10%.
12/2013 to Current
FEGS HEALTH AND HUMAN SERVICES, NEW YORK, NY
Associate Vice President, Business Operations
Assistant Vice President, Business Operatiions 04/2012 to 12/2013
Director, Business Management 01/2007 to 04/2012
Progressive promotions led to oversight of 15 person unit handling all reimbursement, expense, budgeting, contracting,
business planning and analysis for $69M division of 651 staff caring for over 4,846 individuals with disabilities funded by
city, Medicaid, Medicare, Managed Care, and other third party sources.
12/2001 to 01/2007
CALLEN-LORDE COMMUNITY HEALTH CENTER, NEW YORK, NY
Director of Practice & Patient Financial Operations
Implemented enhanced patient access, fiscal and technological supports in ambulatory care at Federally Qualified
Health Center that ensured satisfaction, quality, and operational stability during 40% annual growth period.
08/2000 to 12/2001
CENTERLIGHT HEALTH SYSTEM, QUEENS, NY
Controller, Outpatient Services
Collected over $1M in previous bad debts through negotiated reimbursement plan with managed care plans.
VISITING NURSE ASSOCIATION OF STATEN ISLAND, STATEN ISLAND, NY
04/1997 to 08/2000
Director of Patient Accounts
09/1994 to 04/1997
MOUNT SINAI HOSPITAL HOME HEALTH AGENCY, NEW YORK, NY
Reimbursement Manager
01/1993 to 09/1994
HEALTHFORCE, NEW YORK, NY
Branch Manager
10/1990 to 01/1993
GENTIVA HEALTH SERVICES, STAMFORD, CT
Field Staff Supervisor
EXECUTIVE PROFILE
SKILL HIGHLIGHTS
CORE ACCOMPLISHMENTS
PROFESSIONAL EXPERIENCE

2. EDUCATION
MPA, PUBLIC AFFAIRS & ADMINISTRATION (HONORS): METROPOLITAN COLLEGE OF NEW YORK 2005
New York, NY
BA, SOCIOLOGY: BINGHAMTON UNIVERSITY
Binghamton, NY
SKILLS
MS Office, various practice management, EHR, billing, finance, scheduling, time and attendance programs.