3gHR Management Development Programme Overview

© 3gHR Ltd 2016
An overview
of 3gHR’s
Circle
Management
Development
Programme
Supporting business growth with a
programme of Management
and Leadership Modules
MANAGEMENT TRAINING

© 3gHR Ltd 2016
Circle
• Themed topics distilled to provide
relevant insights to 2 discrete target
audiences (Managers of Managers
and First Line Managers)
• High impact, practical and digestible
1-day Modules delivered by
passionate subject matter experts
• Modules build to develop a breadth
of knowledge and depth of
competence
• Underpinned by scientifically proven
methodology – ensuring that
participants are empowered to make
a change in their behaviour following
training

© 3gHR Ltd 2016
Circle will improve management capabilities for
organisations of all sizes and sectors, and offers a number
of key benefits:
* Circle develops high-performance managerial
characteristics, e.g. clarity of role and performance
expectations alongside performance feedback
* Circle covers effective managerial practices that increase
job satisfaction, motivation and employee engagement
* Circle is highly practical, and is delivered by Subject
Matter Experts, maximising diversity of impact and style
and guaranteeing a real depth of knowledge
* Circle has a strong track record in helping organisations
develop managerial autonomy, giving Managers the
opportunities and the freedom to apply their own
judgement
Practical Designed by experts
Delivers Results
MemorableSelect the modules which are most relevant
to your organisation, and create the
sequence and pace which is right for your
business.
Circle Modules can run either on your
company sites or off-site based on the
geographical distribution of Managers.
3gHR can partner with you to design any
additional modules you feel desirable given
your current business needs
© 3gHR Ltd 2016

© 3gHR Ltd 2016
The First Line Manager track focuses on transactional
management skills, where the focus for the first time
in their career is delivering through others. Modules
will help people to reallocate their time so that not
only their own assigned work is completed, but also
they help others perform effectively through
effective goal setting, feedback, coaching, teamwork
and collaborating.
The Manager of Managers track provides strategic
insight into the role of a Leader in an organisation
from the development of a vision through to
development of talent. Modules will help people to
divest themselves of individual tasks and develop
capabilities to become an effective, emotionally
intelligent and authentic leader.
8modules
X 2management tracks
By breaking the key focus
areas into bite-sized
modules, participants have
the opportunity to put what
they have learned into
practice between modules.
© 3gHR Ltd 2016

© 3gHR Ltd 2016© 3gHR Ltd 2016
1st Line Manager
Track
1st Line Manager
Track
Manager of
Managers Track
Manager of
Managers Track
Management Pipeline – The tracks

What to do
when you
become the
boss
The
essentials:
Setting
objectives,
feedback &
motivation
Quick wins,
measurement
of success
Creating a
Management
Action Plan
Resilience &
Wellbeing
Mindfulness
Positive
Thinking &
self
confidence
Stress
management
– in self &
others
Strategies for
peak
performance
Planning &
organising
Decision
Making & risk
taking
Creativity &
problem
solving
Delegating -
achieving
through
others
Preparing job
descriptions
and interview
scripts
The interview
Key skills and
communicati
on tips
Decision
making and
feedback
Set clear
performance
expectations
Recognise &
unlock
obstacles to
performance
Motivate &
engage
The power of
feedback
How to make
Appraisals
really work
Setting
meaningful
objectives
expectations
vs.
achievement
Motivational
brakes and
accelerators
Team
Dynamics
Understandin
g the
contribution
of individuals
Leading
Teams
Virtual
Teamwork
Team
protocols and
governance
Building trust
Effective
Influencing
Productive
Networking
Communicati
ng with
impact
Collaborating
Building
rapport
1st Line Manager Track
Transition to
Management
The Vital
Manager
Transforming
Appraisals
Hiring &
Selection
Building
Powerful
Business
Relationships
The Productive
Manager
Driving
Performance
Creating
Effective Teams

Transition to Management
Getting it right from the
start—what to do when you
become the Boss
• Appreciate what it means to be a Manager for
themselves and for their team
• Effectively balance priorities between tasks,
individuals and teams
• Gain skills and confidence in setting meaningful
objectives and agree performance expectations
• Providing valuable feedback and deliver courageous
conversations
• Developing Personal Development Plans
• Understand the nature of engagement and how it is
linked to performance
Transition to
Management programme
covers the “essentials” of
managing people for the
first time, giving new
Managers the skills and
confidence in the vital
early stages of their
management career.

The Vital Manager
Restoring vitality to the most
valuable resources in your
business
• Demonstrate an understanding of the benefits of
vitality
• Identify methods to increase personal performance
through vitality – increasing innovation and creativity
• Describe methods and easy wins to fuel their body in
order to maximise temperament, concentration, and
build sustained energy
• Identify “disconnect” strategies to ensure quality rest
• Utilize mindfulness to develop a deeper appreciation
of being in the moment mentally and physically
3gHR’s Vital Manager
programme puts people
at the heart of
performance so they can
restore and build vitality
and improved resilience
to achieve even more.

The Productive Manager
Working in a smart way to
achieve more and increase your
performance
• Identify ways to increase personal performance
• Appreciate the balance between the need for control
(doing everything yourself) versus accessing initiative
in others (delegation)
• Balance goals both tactically and strategically
• Identify ways to help get more value out of their time
• Developing the art of prioritisation
• Practice effective planning habits
• Identify problems to understand what is really going
on
• Reduce top time and energy wasters
3gHR’s The Productive
Manager helps Managers to
increase their performance
through improving their
own personal working
patterns and habits, and
also developing techniques
to be more effective at
“delivering through others”.

Hiring and Selection
Mastering the techniques of
high impact interviewing
• Bring people on board who have the potential to
progress within the organisation
• Ensure job descriptions are accurate and clear
• Effectively sift applicate C.V’s and create a compelling
shortlist
• Prepare effectively for an interview
• Know how to structure an interview
• Know the Do’s and Don’ts when interviewing within
the law
• Ask questions which explore the fit between the
candidates needs and what the job offers
• Make clear objective decisions when hiring
3gHR’s Hiring and Selection
programme covers the
essentials of effective
interviewing, ensuring a
professional candidate
experience from start to finish.
This one day programme is
designed for anyone who is
involved in the candidate
sourcing, inter-view and
selection process.

Driving Performance
Creating clarity and direction
to increase the accountability
and performance of others
• Translate organisational goals into a narrative that
is inspiring and relevant
• Align team goals to create a sense of ownership and
urgency
• Drive performance improvement through impactful
feedback
• Manage difficult conversations
• Understand the nature of engagement and how it is
linked to performance
• Develop a motivation strategy based on levers
which can block or accelerate performance
3gHR’s Driving
Performance programme
will help Managers to
accomplish more through
their direct reports; and
ensure there is an
urgency in delivering
consistent high
performance.

Transforming Appraisals
Delivering meaningful
performance conversations
• Explain the role of the Manager in the appraisal
process and how they can positively influence
performance
• Demonstrate an understanding of the implications of
handling performance management conversations
badly
• Use personal strengths to positively affect the out-
come of appraisal conversations, confidently ad-
dressing issues as they arise
• Map their team’s ability and mind-set to identify
opportunities to improve performance
• Set clear, stretching and relevant business aligned
objectives
3gHR’s Transforming
Appraisals programme
explores the factors which
have an impact on
performance management,
and examines the
circumstances under which
appraisals succeed or fail.

Creating Effective Teams
Unlocking the key to high
performance teamwork
• Define what good teamwork looks like
• Understand how teams form, norm, storm and
ultimately perform (Tuckman model)
• Appreciate the affect of team dynamics and how
these can help or hinder teamwork
• Align team members to shared goals
• Understand various team “roles” and how to play to
strength
• Recognise the importance of trust in teams
• Build strong team morale
3gHR’s Creating Effective
Teams programme gets to
the heart of group
dynamics and explores
how the importance of a
shared goal and
appreciating diversity can
result in team success or
failure.

Building Powerful Business Relationships
Making connections through
effective collaboration
• Create useful networks and connections inside and
outside the organisation
• Build trust– based relationships
• Make connections with others that are harmonious
and empathetic
• Develop effective influencing techniques
• Share ideas, persuading others to accept new
proposals of change their viewpoint
• Increase their team working effectiveness, through
developed communication techniques
• Increase personal impact through an understanding
of the affect of body language, tine and use of
words
3gHR’s Building Powerful
Business Relationships
programme focuses on the
value of connecting with
others to build lasting and
productive business contacts.
designed for anyone wanting
to develop skills and
confidence in networking and
building rapport with others.

What are your
priorities now
you are
managing
Managers?
What kind of
leader are you?
What is your
leadership
charter?
Who would be
led by you?
Big Picture
thinking
Purpose and
alignment
Strategy and
planning
Leading across
boundaries
Dilemmas and
paradoxes
Direction
Business
simulation
Authentic
leadership –
impact and
presence
Aligning Head,
Heart and Legs
(think, feel and
do)
Being a self-
aware/emotion
ally intelligent
leader
Using
storytelling as a
compelling way
to inspire
The Leaders
role in
promoting a
culture of
change &
innovation
Understand the
process of
change
The impact of
change on
others
Influencing and
persuading
stakeholders
Creating an
inspiring view
of the future
Being able to
articulate what
good looks like
How to foster
growth and
potential
Explore and
experiment
with process,
skills and
behaviours that
will enhance
your
effectiveness as
a Coach and
Mentor
Developing a
collaborative
culture
When to
collaborate and
when not to
Tackling the
‘Not Invented
Here’ syndrome
Continuous
improvement
Performing
under pressure
Managing
significant
challenges
Decision
making in times
of high risk
Leading others
and taking
charge
Avoiding
derailment
The leaders
challenge:
Personal
dilemmas
Real-play
rehearsals with
actors
Field trialling
new skills
The conundrum
of expectations
-real and
imagined likely
reactions to
tough
messages
Manager of Managers Track
Future
Leaders
Strategic
Thinking
Silo Busting
Driving
Change
Rehearsing
Critical
Conversations
Inspirational
Leadership
Coaching for
Results
Leading in a
Crisis

Future Leaders
The Leadership Transition
Programme
• Demonstrate an understanding of the practical
differences between the role of a Leader and a
Manager
• Start to shift to a Leaders mind-set
• Move and develop through the transition process
• Review and amend behaviours to promote effective
self-management
• Proactively manage time and energy
• Apply enhanced understanding of emotional
intelligence to drive engagement. build
relationships and improve teamwork
• Identify personal strengths and development needs
3gHR’s Future Leaders
programme explores the
transition from managing
others to managing managers
and the business. It provides
insight and input to help new
leaders craft their own
personal leadership charter a
pledge describing the type of
leader they want to be.

Strategic Thinking
Putting the big picture into
focus
• Know what a good strategy looks like
• Apply good strategic thinking to their own companies
strategy
• Communicate the strategic direction of their
company
• Be more conscious of the thinking patterns which
can limit strategy setting
• Understand and apply strategic models and tools
(e.g. PESTEL, Porter etc)
• Take a long term view and look beyond the
immediate situation
3GHR’s Strategic Thinking
programme enables
Senior Managers to
interpret and create
strategy based on an
awareness of what makes
a great business value
proposition.

Inspirational Leadership
Be the leader you want to be
• Know what it means to be a leadership role model
• Describe what “authenticity” means in relation to
leadership
• Appreciate leadership integrity and the importance
of being open and forthright
• Be more self aware and emotionally intelligent
• Have a positive impact on others
• Be able to answer the question “who would be led by
you”
• Provide a clear sense of direction and purpose
• Speak passionately conveying a compelling personal
view of vision and strategy
• Motivate others to achieve a common goals using
stories
3gHR’s Inspirational Leadership
programme differentiates
leadership from management,
examines the qualities of
leadership.
This one day Inspirational
Leadership programme is
designed for Senior Managers
who are looking for ways to
develop the way they lead and
inspire others.

Driving Change
Recognise and grasp the
opportunities for change
• See change as an opportunity
• Understand the various types of change
• Understand the process of change
• Recognise the emotional response change can have
on them self and others
• Articulate how change will be of benefit
• Identify where there may be opportunities to apply
innovation and how to access them
• Identify barriers to change, and start to generate
solutions to overcome them
• Create a growth mind-set that taps into change and
innovation in teams
3gHR’s Driving Change
programme explores
the link between
creativity and change
and the role Managers
play in promoting a
culture of innovation.

Coaching for Results
Effective and inspiring coaching
to unlock potential and deliver
higher levels of performance
• Articulate what good looks like and give feedback
on performance expectations and deliverables
• Ask questions to help people think differently about
a situation
• Encourage others to explore alternative
perspectives
• Help others open up and be honest
• Adapt coaching style to the person/situation
• Understand the difference between coaching and
mentoring
3gHR’s Coaching For Results
programme is designed to help
Managers differentiate
between reactive and
responsive performance
management techniques, in
order to know when to
“direct” and when to “coach” -
a dilemma many Managers
face.

Silo Busting
Achieving improved results
through strategic collaboration
• Appreciate the value of collaboration
• Assess and communicate the business value off
collaboration
• Know when to collaborate and when not to
• Identify opportunities to challenge accepted ways of
working
• Make the link between collaboration and continuous
improvement
• Build effective relationships with business partners
and key stakeholders
• Promote the implementation of new idea for
improvement
3gHR’s Silo Busting
programme examines
how purposeful business
collaboration effectively
breaks down
organisational silo’s,
unleashing creativity and
innovation.

Leading in a Crisis
Managing the unexpected
• Recognise the early warning signs of an impending
crisis
• Catalyse appropriate data gathering
• Identify and activate appropriate representation
from relevant contributors
• Carry out a comprehensive and effective risk
assessment
• Apply judgement to balance speed with effectiveness
• Ensure decisions are made to enable rapid response
• Plan and coordinate comprehensive and controlled
communications to all stakeholders
• Recognise and manage stress in self and others
• Deploy conflict resolution skills when conflict is
prohibiting progress
3gHR’s Leading in a Crisis
programme equips senior
managers to take control in a
crisis situation.
designed for senior
professionals and managers of
people who are accountable
for leading their organisation’s
response to a crisis.

Rehearsing Critical Conversations
Developing confidence and
skills to take charge of the most
important conversations
• Prepare appropriately for critical conversations
• Understand the elements of factual feedback
• Have firmness of purpose and intent during difficult
conversations
• Deliver clear messages
• Address difficult issues in a positive manner
• Provide actionable, positive and corrective feedback
• Ensure that what is said is understood even in
ambiguous and demanding situations
• Be sensitive during difficult feedback
3gHR’s Rehearsing Critical
Conversations programme
provides an opportunity to
practice conversational
dilemmas and challenges in a
safe and constructive
environment.
This one day programme
enables Managers to have a
greater impact when delivering
challenging conversations.

3gHR Management Development Programme Overview

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