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Earningyourbrandpurpose
duringcrisis
Howtoreachyour audience andtranslate
corevaluesintopurposefulaction
Welcome
Clay Broga
Chief Marketing Officer
Stand Together
Tara Wilson-Jones
Vice President of Marketing &
Communications at Make-A-Wish Mid-Atlantic
Make-A-Wish
Corevalues,message&impact
Corevalues,Message&Impact
Corevalues,Message&Impact
The role of community with each wish has always been part of our base identity, so
how do we lean in to elements and messaging?
Corevalues,Message&Impact
2 3
Our core: to grant wishes Wish impact is communal:
extends to whole community
that surrounds the child +
community that grants the wish
We’ve always been in this
together; how do we connect
that to the present moment?
CorEVALUES
1 3
fEELLIKEYOU’VESEENTHISBEFORE?
EveryCOVID-19commercial
isexactlythesame
https://www.facebook.com/watch/?v=159338
122102678
Make-A-Wish
hOWCOVID-19 hasimpactedourmission
● Joining the conversation vs. demanding to lead
or change it
● Adding content that serves the audience not
just your mission
→ How do you do both?
Adapting&beingmindfuloftonedeaf actions
● What can we do to help with that?
● Rich content that reminds people of
hope such as wish videos, photos and
stories
● Ask yourself?
→ what we have always done?
→ what will we continue to do?
→ what we will need help doing as we
move forward?
PeopleDon’thave answersorcontrol
Resilience advice andresourcesfrom
wishfamilies
Resilience advice andresources
Resilience advice andresources
Actionable,lowbarrierengagement
thatgivespurpose andimpact
● Messages of Hope Campaign
● Virtual Walk
→ Not just an event but 4 weeks of content and Virtual
Participation Guide that met need of audience more than need
of the organization
● Grant a wish
Tangibleimpactstillpossible
● Granting wishes and using Amazon lists and distancing delivery
● Cause and effect, tangible impact possible
MessagesofHopecampaign
UsingCelebrities
● To build excitement & “validation”
→ Capitals
→ Nationals
→ TV Stars
UsingCelebrities
UsingCelebrities
Media Stories&Positioning
Q&A
Thankyou!
Tolearnmore aboutourservicesvisitus at
greenbuzzagency.com
Oremail
info@greenbuzzagency.com

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Earning Your Brand Purpose During Crisis: How to Reach Your Audience and Translate Core Values Into Purposeful