Brief Overview of Information and Liaison Librarians of CSU

1. DIVISION OF LIBRARY SERVICES
Information & Liaison Services
- An Overview

2. DIVISION OF LIBRARY SERVICES
Contents
I & L Section
Web Team
Information Literacy
Faculty Liaison
Info Team

3. DIVISION OF LIBRARY SERVICES
This presentation provides a brief overview on Information &
Liaison Services (I&L) within the CSU Library.
After this presentation, if you have any questions or would like
further information, please speak to your Team Leader.

4. DIVISION OF LIBRARY SERVICES
Information & Liaison Services
1. Provide effective and skilled information
advice, assistance and training to patrons
located on-campus and at a distance
2. I&L helps you find information
3. The I&L team comprises
 Web team
 Information Literacy
 Faculty Liaison
 Info team

5. DIVISION OF LIBRARY SERVICES
Web Team
1. Develop and maintain all Library websites
 Homepage, Student page, Mobile
Examples
 Keep content up to date and accurate
 Style pages for visual appeal and ease of use
 Implement new technologies to improve the user experience
 Configure access to new database and eBook collections
 Work with the Library to promote, implement and support their services and
activities

6. DIVISION OF LIBRARY SERVICES
Information Literacy
What is
information
Literacy?
Read what
ALIA says:

7. DIVISION OF LIBRARY SERVICES
Information Literacy
1. Develop, prepare and deliver online information literacy
instruction to all members of the CSU community
Examples include: Watch-it Tutorials Library Guides
2. Collaborate with course coordinators and educational
designers to embed information literacy and research
skills into curriculum materials
3. Liaise with Indigenous Student Services to develop
targeted services for Indigenous students
Information for Indigenous students page

8. DIVISION OF LIBRARY SERVICES
Faculty Liaison
1. Provide support and training to academic staff,
researchers and postgraduate students
Examples
 Library induction to staff and postgraduate students
 Advanced database (e.g. Primal Pictures, Scopus) training
 Endnote training
 Book a Librarian Service
More information: http://www.csu.edu.au/division/library/research/faculty

9. DIVISION OF LIBRARY SERVICES
Faculty Liaison
2. Facilitate communication between the Library and
faculties or academic schools to help match
services and resources to academic requirements
Examples
 First point of contact for academics in troubleshooting
 Assist in the accreditation process for schools
 Regular consultative visits to faculty and schools
More information: http://www.csu.edu.au/division/library/research/faculty

10. DIVISION OF LIBRARY SERVICES
Faculty Liaison
3. Provide assistance in locating teaching
resources such as journals, textbooks,
specialised databases
4. Provide advice on the embedding of
resources such as videos, articles, eBooks,
eReserves, and information literacy tools
such as podcasts, watch-it tutorials, into
online subjects in Interact.
More information: http://www.csu.edu.au/division/library/research/faculty

11. DIVISION OF LIBRARY SERVICES
Info Team
1. Assist all students to acquire information in
relation to their studies and learning experience
at CSU
2. Provide Library’s Ask Us service
 In person
 Telephone
 Live chat
 Web form
 Library blog
 Library forum More information: Ask a Librarian service

12. DIVISION OF LIBRARY SERVICES
Info Team
3. Provide assistance and advice in the effective
use of print and online resources
 Primo Search
 Journal databases
 eBooks
 Library website
 Endnote
 Library Guides
 Online references
More information: http://www.csu.edu.au/division/library/

13. DIVISION OF LIBRARY SERVICES
Info Team
4. Co-ordinate trainings sessions (when needed) covering
 Library information and campus library tour
 How to locate Library resources using
 Primo Search to locate books, DVDs and electronic books and journals
 eBooks and online journal collections
 online reference to locate statistics, encyclopaedias, dictionaries, and
newspapers
 How to access assistance
 FAQs
 Contact Us
 Keeping up to date with the Library and resources
 Social media sites
More information: http://www.csu.edu.au/division/library/

14. DIVISION OF LIBRARY SERVICES
Further Information
http://www.csu.edu.au/division/library/about/contacts