2. INTRODUCTION
• Problem solving is the process of determining an unknown “series
of actions” to take in order to find a solution. It is the skill to
understand and deal effectively with problems of day to day life.
• Problem solving process involves:
Calculations
Application of various strategies
Rationalization
Beliefs
Social influences
3. WHAT IS PROBLEM SOLVING AND WHY IS IT IMPORTANT?
• Problem-solving is the process of observing what is going on in your environment;
identifying things that could be changed or improved; diagnosing why the current
state is the way it is and the factors and forces that influence it; developing
approaches and alternatives to influence change; making decisions about which
alternative to select; taking action to implement the changes; and observing
impact of those actions in the environment.
• Problem solving is the source of all new inventions, social and cultural evolution,
and the basis for continuous improvement, communication and learning. It is
important to understand relationships and implement the changes and
improvements needed to compete and survive in a continually changing
environment.
4.
5. WHY IS PROBLEM SOLVING ESSENTIAL?
As it enables us to….
• Fix things that are broken, flawed or ineffective.
• Address risk.
• Improve performance.
• Seize opportunities.
• Innovate and create new things.
Most importantly, it enables us to exert control over our environment
and change it to be more desirable.
6. DEVELOPING PROBLEM SOLVING SKILL
• Increase your domain of knowledge.
• Follow a systematic plan.
• Develop sub goals.
• Make reflecting back a habit.
• Consider a different perspective.
• Ask for feedback.
• Keep track of your ideas.
7. DEVELOPING PROBLEM SOLVING SKILL
• Have growth mindset.
• Take calculated risks.
• Frame a problem as a question.
• Answer questions that are solution-oriented.
• Try using more of open-ended questions.
• Employ visioning.
• Ask for help and seek advice, if and when needed.
