CHANGE MANAGEMENT
KALPANA GAUR
OBJECTIVE
• Change management is a structured approach
for ensuring that changes are thoroughly and
smoothly implemented, ...
PHASES OF CHANGE MANAGEMENT
PROCESS
Reinforcing change
Collect and analyze feedback
Diagnose gaps and implement corrective...
CM in educational institutions
• Shift of library
• Change in classroom locations
• Change in timings of class
Success of CM
Success factors
• Uncover the
greatest
contributors to the
success of a change
management
program
Role of to...
Success of CM
Methodology
• Read about the
‘must do’ activities
for each phase of
the project
Communications
• Discover th...
Change saturation
• Find out about new data on organizations and
employees reaching their change capacity and
what to do a...
Benefits from sitting on the floor
• Increased level of consciousness
• Support your body
• Yoga pose
• Blood circulation ...
CM in Training and Development
Mobilise
Discover
DeepenDevelop
Deliver
• Mobilise
▫ Ice Breaking
▫ Brainstorming
• Discover
▫ Prioritisation matrix
▫ A day in the life of…
• Deepen
▫ Fish bone ...
• Develop
▫ Problem solving
▫ Team building
• Deliver
▫ Manage uncertainty
Take a Break
• Form pairs
Do all changes face resistance
• NO!!
• While certain changes are absolutely necessary,
a few others are necessary and imp...
WHERE TO START?
Consider the following questions to help you gauge
your preparedness for the initiative
• Do I know the ch...
• What changes will happen and when?
• Can I sensibly lessen the impact?
• Do change leaders know their responsibilities
•...
Steps to effective change management
• Increase urgency
• Build the guiding team
• Get the vision right
• Communicate for ...
Truth about change management
• What motivates you doesn’t motivate most of
your employees
• You are better off letting th...
THANK YOU
• http://www.youtube.com/watch?v=dhkLMKxnc
c8
• http://www.youtube.com/watch?v=wU3bTkqH
oXc
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Training module:Change management

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Training module:Change management

  1. 1. CHANGE MANAGEMENT KALPANA GAUR
  2. 2. OBJECTIVE • Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of change are achieved • CM process is always easier when people know what they are getting into, feel supported, and are prepared for what lies ahead, both good and bad
  3. 3. PHASES OF CHANGE MANAGEMENT PROCESS Reinforcing change Collect and analyze feedback Diagnose gaps and implement corrective actions Managing Change Develop CM plans Take action & implement plans Preparing for change Define your CM strategy Prepare your CM team
  4. 4. CM in educational institutions • Shift of library • Change in classroom locations • Change in timings of class
  5. 5. Success of CM Success factors • Uncover the greatest contributors to the success of a change management program Role of top management • Learn the key activities for executive sponsors, as well as the most common mistakes they make when leading change Resistance to change • Learn the primary reasons for resistance to change and the most effective tactics to manage resistance
  6. 6. Success of CM Methodology • Read about the ‘must do’ activities for each phase of the project Communications • Discover the most effective methods of communication during the project Change management competency • Learn about building change competency in your organization
  7. 7. Change saturation • Find out about new data on organizations and employees reaching their change capacity and what to do about it
  8. 8. Benefits from sitting on the floor • Increased level of consciousness • Support your body • Yoga pose • Blood circulation directed to heart • Makes you more flexible • Strengthen the lumbar region • Example: wedding, child growth
  9. 9. CM in Training and Development Mobilise Discover DeepenDevelop Deliver
  10. 10. • Mobilise ▫ Ice Breaking ▫ Brainstorming • Discover ▫ Prioritisation matrix ▫ A day in the life of… • Deepen ▫ Fish bone analysis ▫ 5 whys
  11. 11. • Develop ▫ Problem solving ▫ Team building • Deliver ▫ Manage uncertainty
  12. 12. Take a Break • Form pairs
  13. 13. Do all changes face resistance • NO!! • While certain changes are absolutely necessary, a few others are necessary and important as well which has to be conveyed to the audience who face it • Sometimes people resist only a part of change while some changes are readily welcomed
  14. 14. WHERE TO START? Consider the following questions to help you gauge your preparedness for the initiative • Do I know the changes, their impact, rationale and benefits? • Do I believe the change is worthwhile? • How is the change impacting my existing workload? • How can I communicate the need for change • Are there other parallel issues that will have an impact on the changes I’m managing? • Can we combine forces and integrate plans and communication?
  15. 15. • What changes will happen and when? • Can I sensibly lessen the impact? • Do change leaders know their responsibilities • Has change successfully occurred in these groups in the past? • Can we learn from what did or did not work well? • What level of trust exists between groups and how can this be improved? • When is communication necessary? • How can I make the messages clear, interesting, and engaging? Based on the questions above, do you generally have a positive or negative opinion of the change?
  16. 16. Steps to effective change management • Increase urgency • Build the guiding team • Get the vision right • Communicate for buy-in • Empower action • Create short-term wins • Make change stick
  17. 17. Truth about change management • What motivates you doesn’t motivate most of your employees • You are better off letting them write their own story • It takes both + & - to create real energy
  18. 18. THANK YOU
  19. 19. • http://www.youtube.com/watch?v=dhkLMKxnc c8 • http://www.youtube.com/watch?v=wU3bTkqH oXc

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