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How Technology is it changing
Bidding. And what’s to come...
Alex King, Sales & Marketing Director
Amplio Software
Mitie Facilities Services Ltd
Tuesday 20th May 2014
Agenda
1. Welcome and Speaker Introduction
2. Presentation – Technology - how is it changing the
way that bid teams work?
3. Questions
4. Future Events
5. APMP Updates
6. Networking
2
Presenting the results of our bid
technology survey:
Alex King
Sales & Marketing Director,
Amplio Software
Tweet: @AmplioSoftware
3
4
Fact: In 1214 Genghis Kahn
breached defensive fortification
13,170 miles long. Known as the
Great Wall of China…
… He bribed a guard to open the
gates…
Lesson: Even in 1214, people
were the critical link in the success
of technology
Does tonight's audience match
our survey?
We surveyed 178 bid professionals to produce the
data in this presentation
5
6
Over half of the
respondents
came from:
1) IT &
Software
2) Consultancy
3) Telecoms
4) Defence
5) Construction
Does this match
our audience
tonight?
What industry do you work in?
7
64% of
respondents are
Bid Managers or
Bid Directors.
Does this match
our audience
tonight?
What do you do?
The current state of bids &
technology
Is there such thing as a standard tool-kit for a bid
manager?
What benefits have bid teams gained?
Have the changes been positive or negative?
8
9
There are 4 tools
that over 70% of
respondents say
they already
have:
1) A pipeline of
bids
2) A database of
best practice
examples
3) A library of
past bid-text
4) A shared bid
environment
This is our bid
managers
‘standard kit’!
What do you do?
1) Electronic submission saves
time we used to spend
printing
2) Our teams are more
geographically diverse
3) Our costs per bid have
reduced
4) Our percentage of bids won
has improved
5) We respond to more tenders
6) We respond to tenders in
new countries
7) Our internal bid processes
have become more efficient
8) We have better information
management when
producing a bid
9) It is easier to retrieve past
bid data
10) We have better competitive
intelligence
What benefits have bid teams experienced?
10 © 2014 Amplio Software
11
There is a disconnect
between the benefits
claimed and reported…
Only 21% of companies
said their costs per bid
have reduced
Only 18% said their win
rate had increased
What benefits have bid teams experienced?
However, 56% said that
changes in the last 3 years
had been generally
positive. The most
common answer was that
there were a mixture of
positives & negatives
(41%)
© 2014 Amplio Software12
Comments from respondents
“things that make it more
challenging are
submitting hard copies as
well as online
submissions”
“Clients don't change
their behaviour - they
expect both electronic &
paper copies, meaning we
have to put in a lot more
work to meet their needs”
“Apparent cost savings
from technology will
provide excuses for higher
activity rates at the
expense of qualification
and better bid decisions”
Summary:
The current state of bids & technology
Is there such thing as a standard tool-kit for a bid manager?
Yes, there are 4 tools most bid managers have.
What benefits have bid teams gained?
Information sharing has improved but win rates have not
Have the changes been positive or negative?
Generally positive but a mixed response from most people
13
The future state of bids &
technology
What do people want to see more automated?
What would have the quickest impact on bid
performance?
14
15
First we asked which
bidding tasks would benefit
from more automation…
…We compared this to the
things people said would
have the quickest
improvement on bid
performance
What you want to see automated
Note: Capture
Management was ranked
the 4th lowest task
1. Better qualification during Bid/ No Bid decisions
2. Better customer engagement in the capture phase
3. Better competitive intelligence
4. Better pricing decisions
5. Improved efficiency of bid reviews
6. Improving the quality of bid writing
7. Forming bid teams earlier
8. More senior management support to bids
9. Increased bid budgets
Quickest improvement on bid performance?
16 © 2014 Amplio Software
Better qualification during Bid/ No Bid decisions - 51%
Better customer engagement in the capture phase - 45%
Better competitive intelligence - 39%
Better pricing decisions - 36%
Improved efficiency of bid reviews - 35%
Improving the quality of bid writing - 34%
Forming bid teams earlier - 32%
More senior management support to bids - 30%
Increased bid budgets - 15%
Quickest improvement on bid performance?
17 © 2014 Amplio Software
Pre-Bid
Pre-Bid
Early in Bid Phase
During Bid
During Bid
During Bid
Early in Bid Phase
During Bid
Pre-Bid
Bid Pricing Decisions varied significantly depending on industry. 91% of
Aerospace & Defence ranked it highly. Whilst only 27% from Services &
Outsourcing said the same.
Bid team want tools that…
 Bid Plan Scheduling
 Competitive Intelligence
 Cost Estimation
They believe the biggest
improvements would be
from…
 Better Bid / No Bid Decisions
 More Capture Phase work
 Better Competitive
Intelligence
© 2014 Amplio Software18
Discussion Point
Is it the case that the current tools make us more efficient at
bidding… but most of our problems occur before we start
bidding?
If so, are tools limited in how much they can affect win rate?
Summary:
The future state of bids & technology
What do people want to see more automated?
Bid Plan Scheduling, Competitive Intelligence & Cost
Estimation
What would have the quickest impact on bid performance?
Bid / No Bid Decisions, More Capture Phase engagement,
better Competitive Intelligence
19
What changes need to happen?
…
20
© 2014 Amplio Software21
At Amplio, we
recognise at
least 10
different types
of bid
automation
tools
The tools are
generally stand
alone and do
not yet integrate
fluidly
Types ofTools available
Digitisation of the Finance Function
22
Digitisation of the Finance Function
23
© 2014 Amplio Software24
Big Data could be
revolutionary to
competitive
intelligence
It requires a
change of mind-
set from ‘why’ to
‘what’
Big Data
© 2014 Amplio Software25
This Big Data
example from
Mail Chimp
showed that
more emails are
opened at
3:45pm than
9am
However, the
data gives no
explanation why
Big Data Example
Summary:
What changes need to happen?
New Technologies will enable greater benefits (e.g. Big
Data)
The Sales & Marketing function will develop more common
standards
These common standards will enable more integrated tool-
sets
26
What is in the way of change?
What are the end users most concerned about
when adopting new technology?
What stops organisations investing in more
technology?
27
28
Most users are
concerned about
the benefits &
implementation
of new
technology…
… Most users do
not believe the
underlying
concepts are
flawed
User concerns
29
Uncertainty over
benefits actually
tops ‘lack of
budget’ for the
most common
barrier…
…In a 2011
Shipley Survey;
only 51% of
companies were
confident they
knew how much
they spent
bidding!
Barriers to investment
Summary:
What is in the way of change?
What are the end users most concerned about when adopting
new technology?
Lack of benefits, linked to implementation, and
cultural change
What stops organisations investing in more technology?
Uncertainty over benefits & lack of budget – but are
they linked?
30
QUESTIONS:
A write-up of the full results & tonight's
comments will be added to my blog:
www.ampliosoftware.com/blog
31
www.apmp.org www.ukapmp.co.uk
© APMPUK Limited 32
APMP Top Member Benefits
Professionals join the APMP to be a part of a community and to take
advantage of the association’s benefits.
Our members tell us the top five benefits they value most…
www.apmp.org www.ukapmp.co.uk
© APMPUK Limited 33
The #1 Benefit: APMP Certification
Professional Certification
Programme
Level Industry Position Career Position
Foundation Starting point for professional growth Proposal professional with 1 to 3 years
experience
Practitioner Extensive knowledge of best practices,
demonstrated through rigorous, detailed
assessment of experience and mastery
of applying an expanded set of
competencies
Experienced proposal professional with 3
or more years in profession
Professional Advocate and thought leader in their
organisations
Senior proposal professional and BD
professional with 7+ years of experience
www.apmp.org www.ukapmp.co.uk
© APMPUK Limited 34
The #2 Benefit: Knowledge sharing
APMP’s website,
www.apmp.org is an
electronic library
featuring hundreds of
archived
presentations, articles,
and templates that
demonstrate best
practices in the
workplace
www.apmp.org www.ukapmp.co.uk
© APMPUK Limited 35
The #3 Benefit: Annual UK Conference & Awards
Themed 2-days
Inspirational
speakers
Training
Case studies
Prestigious awards and
black-tie awards ceremony
www.apmp.org www.ukapmp.co.uk
© APMPUK Limited 36
The #4 Benefit: APMP Publications
APMP has three
publications:
The APMP Journal
The Reporter is the
official e-news
weekly
The Perspective an
electronic quarterly
newsletter
www.apmp.org www.ukapmp.co.uk
© APMPUK Limited 37
The #5 Benefit: Chapter Events
The UK Chapter hosts over 15 networking and speaker events annually, covering
topics of strategic importance to bid professionals.
Wednesday 11th June in London
Courageous Insights – Winning Bids
John Iland from VCE Global at Tata Communications,
Old Bailey
Tuesday 1st July at the Royal Ascot Golf Club
SUMMER BARBECUE and ROOM 101… FOR
BIDS run by Jon Williams
And in Autumn… important stuff for those
targeting public sector contracts:
procurement rule changes made simple
'The premier personal development event for the
bid & proposal professional‘
• APMP UK’s Skills Development Summit dates announced for 21-23 October
• DAY 1: Three certification courses DAY 2 & 3: 25 speaker sessions and
workshops
• Tickets for one and two day packages now available. For more than five
delegates attending both days, including the Awards dinner, please contact
Heather Bennett at conference@apmpukconf.co.uk for a quotation.
• Four top quality keynote speakers including Professor Lord Winston, IVF
pioneer and leading broadcaster on science and Michelle Mone OBE, founder
of international lingerie brand Ultimo and voted the most powerful woman in
business
• Tickets held at previous years’ prices
• Black Tie Awards & Networking Dinner
• Prime location venue with hotel offering APMP UK discounted room rates
• 10% Launch Discount available until 31st May – book now to receive the full
discount
The UK Chapter of APMP is a non profit organisation run by voluntary
members. Any person willing to dedicate some of their time and ‘get involved’
is asked to contact one of the Chapter Officers (details on our website).
Contact details:
39
events@apmpuk.co.uk
ceo@apmpuk.co.uk
accreditation@apmpuk.co.uk
marketing@apmpuk.co.uk
membership@apmpuk.co.uk
Thank You for attending this event
Please contact any member of the board
to see how becoming a member will help
your career

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How Technology is changing Bidding

  • 1. How Technology is it changing Bidding. And what’s to come... Alex King, Sales & Marketing Director Amplio Software Mitie Facilities Services Ltd Tuesday 20th May 2014
  • 2. Agenda 1. Welcome and Speaker Introduction 2. Presentation – Technology - how is it changing the way that bid teams work? 3. Questions 4. Future Events 5. APMP Updates 6. Networking 2
  • 3. Presenting the results of our bid technology survey: Alex King Sales & Marketing Director, Amplio Software Tweet: @AmplioSoftware 3
  • 4. 4 Fact: In 1214 Genghis Kahn breached defensive fortification 13,170 miles long. Known as the Great Wall of China… … He bribed a guard to open the gates… Lesson: Even in 1214, people were the critical link in the success of technology
  • 5. Does tonight's audience match our survey? We surveyed 178 bid professionals to produce the data in this presentation 5
  • 6. 6 Over half of the respondents came from: 1) IT & Software 2) Consultancy 3) Telecoms 4) Defence 5) Construction Does this match our audience tonight? What industry do you work in?
  • 7. 7 64% of respondents are Bid Managers or Bid Directors. Does this match our audience tonight? What do you do?
  • 8. The current state of bids & technology Is there such thing as a standard tool-kit for a bid manager? What benefits have bid teams gained? Have the changes been positive or negative? 8
  • 9. 9 There are 4 tools that over 70% of respondents say they already have: 1) A pipeline of bids 2) A database of best practice examples 3) A library of past bid-text 4) A shared bid environment This is our bid managers ‘standard kit’! What do you do?
  • 10. 1) Electronic submission saves time we used to spend printing 2) Our teams are more geographically diverse 3) Our costs per bid have reduced 4) Our percentage of bids won has improved 5) We respond to more tenders 6) We respond to tenders in new countries 7) Our internal bid processes have become more efficient 8) We have better information management when producing a bid 9) It is easier to retrieve past bid data 10) We have better competitive intelligence What benefits have bid teams experienced? 10 © 2014 Amplio Software
  • 11. 11 There is a disconnect between the benefits claimed and reported… Only 21% of companies said their costs per bid have reduced Only 18% said their win rate had increased What benefits have bid teams experienced? However, 56% said that changes in the last 3 years had been generally positive. The most common answer was that there were a mixture of positives & negatives (41%)
  • 12. © 2014 Amplio Software12 Comments from respondents “things that make it more challenging are submitting hard copies as well as online submissions” “Clients don't change their behaviour - they expect both electronic & paper copies, meaning we have to put in a lot more work to meet their needs” “Apparent cost savings from technology will provide excuses for higher activity rates at the expense of qualification and better bid decisions”
  • 13. Summary: The current state of bids & technology Is there such thing as a standard tool-kit for a bid manager? Yes, there are 4 tools most bid managers have. What benefits have bid teams gained? Information sharing has improved but win rates have not Have the changes been positive or negative? Generally positive but a mixed response from most people 13
  • 14. The future state of bids & technology What do people want to see more automated? What would have the quickest impact on bid performance? 14
  • 15. 15 First we asked which bidding tasks would benefit from more automation… …We compared this to the things people said would have the quickest improvement on bid performance What you want to see automated Note: Capture Management was ranked the 4th lowest task
  • 16. 1. Better qualification during Bid/ No Bid decisions 2. Better customer engagement in the capture phase 3. Better competitive intelligence 4. Better pricing decisions 5. Improved efficiency of bid reviews 6. Improving the quality of bid writing 7. Forming bid teams earlier 8. More senior management support to bids 9. Increased bid budgets Quickest improvement on bid performance? 16 © 2014 Amplio Software
  • 17. Better qualification during Bid/ No Bid decisions - 51% Better customer engagement in the capture phase - 45% Better competitive intelligence - 39% Better pricing decisions - 36% Improved efficiency of bid reviews - 35% Improving the quality of bid writing - 34% Forming bid teams earlier - 32% More senior management support to bids - 30% Increased bid budgets - 15% Quickest improvement on bid performance? 17 © 2014 Amplio Software Pre-Bid Pre-Bid Early in Bid Phase During Bid During Bid During Bid Early in Bid Phase During Bid Pre-Bid Bid Pricing Decisions varied significantly depending on industry. 91% of Aerospace & Defence ranked it highly. Whilst only 27% from Services & Outsourcing said the same.
  • 18. Bid team want tools that…  Bid Plan Scheduling  Competitive Intelligence  Cost Estimation They believe the biggest improvements would be from…  Better Bid / No Bid Decisions  More Capture Phase work  Better Competitive Intelligence © 2014 Amplio Software18 Discussion Point Is it the case that the current tools make us more efficient at bidding… but most of our problems occur before we start bidding? If so, are tools limited in how much they can affect win rate?
  • 19. Summary: The future state of bids & technology What do people want to see more automated? Bid Plan Scheduling, Competitive Intelligence & Cost Estimation What would have the quickest impact on bid performance? Bid / No Bid Decisions, More Capture Phase engagement, better Competitive Intelligence 19
  • 20. What changes need to happen? … 20
  • 21. © 2014 Amplio Software21 At Amplio, we recognise at least 10 different types of bid automation tools The tools are generally stand alone and do not yet integrate fluidly Types ofTools available
  • 22. Digitisation of the Finance Function 22
  • 23. Digitisation of the Finance Function 23
  • 24. © 2014 Amplio Software24 Big Data could be revolutionary to competitive intelligence It requires a change of mind- set from ‘why’ to ‘what’ Big Data
  • 25. © 2014 Amplio Software25 This Big Data example from Mail Chimp showed that more emails are opened at 3:45pm than 9am However, the data gives no explanation why Big Data Example
  • 26. Summary: What changes need to happen? New Technologies will enable greater benefits (e.g. Big Data) The Sales & Marketing function will develop more common standards These common standards will enable more integrated tool- sets 26
  • 27. What is in the way of change? What are the end users most concerned about when adopting new technology? What stops organisations investing in more technology? 27
  • 28. 28 Most users are concerned about the benefits & implementation of new technology… … Most users do not believe the underlying concepts are flawed User concerns
  • 29. 29 Uncertainty over benefits actually tops ‘lack of budget’ for the most common barrier… …In a 2011 Shipley Survey; only 51% of companies were confident they knew how much they spent bidding! Barriers to investment
  • 30. Summary: What is in the way of change? What are the end users most concerned about when adopting new technology? Lack of benefits, linked to implementation, and cultural change What stops organisations investing in more technology? Uncertainty over benefits & lack of budget – but are they linked? 30
  • 31. QUESTIONS: A write-up of the full results & tonight's comments will be added to my blog: www.ampliosoftware.com/blog 31
  • 32. www.apmp.org www.ukapmp.co.uk © APMPUK Limited 32 APMP Top Member Benefits Professionals join the APMP to be a part of a community and to take advantage of the association’s benefits. Our members tell us the top five benefits they value most…
  • 33. www.apmp.org www.ukapmp.co.uk © APMPUK Limited 33 The #1 Benefit: APMP Certification Professional Certification Programme Level Industry Position Career Position Foundation Starting point for professional growth Proposal professional with 1 to 3 years experience Practitioner Extensive knowledge of best practices, demonstrated through rigorous, detailed assessment of experience and mastery of applying an expanded set of competencies Experienced proposal professional with 3 or more years in profession Professional Advocate and thought leader in their organisations Senior proposal professional and BD professional with 7+ years of experience
  • 34. www.apmp.org www.ukapmp.co.uk © APMPUK Limited 34 The #2 Benefit: Knowledge sharing APMP’s website, www.apmp.org is an electronic library featuring hundreds of archived presentations, articles, and templates that demonstrate best practices in the workplace
  • 35. www.apmp.org www.ukapmp.co.uk © APMPUK Limited 35 The #3 Benefit: Annual UK Conference & Awards Themed 2-days Inspirational speakers Training Case studies Prestigious awards and black-tie awards ceremony
  • 36. www.apmp.org www.ukapmp.co.uk © APMPUK Limited 36 The #4 Benefit: APMP Publications APMP has three publications: The APMP Journal The Reporter is the official e-news weekly The Perspective an electronic quarterly newsletter
  • 37. www.apmp.org www.ukapmp.co.uk © APMPUK Limited 37 The #5 Benefit: Chapter Events The UK Chapter hosts over 15 networking and speaker events annually, covering topics of strategic importance to bid professionals. Wednesday 11th June in London Courageous Insights – Winning Bids John Iland from VCE Global at Tata Communications, Old Bailey Tuesday 1st July at the Royal Ascot Golf Club SUMMER BARBECUE and ROOM 101… FOR BIDS run by Jon Williams And in Autumn… important stuff for those targeting public sector contracts: procurement rule changes made simple
  • 38. 'The premier personal development event for the bid & proposal professional‘ • APMP UK’s Skills Development Summit dates announced for 21-23 October • DAY 1: Three certification courses DAY 2 & 3: 25 speaker sessions and workshops • Tickets for one and two day packages now available. For more than five delegates attending both days, including the Awards dinner, please contact Heather Bennett at conference@apmpukconf.co.uk for a quotation. • Four top quality keynote speakers including Professor Lord Winston, IVF pioneer and leading broadcaster on science and Michelle Mone OBE, founder of international lingerie brand Ultimo and voted the most powerful woman in business • Tickets held at previous years’ prices • Black Tie Awards & Networking Dinner • Prime location venue with hotel offering APMP UK discounted room rates • 10% Launch Discount available until 31st May – book now to receive the full discount
  • 39. The UK Chapter of APMP is a non profit organisation run by voluntary members. Any person willing to dedicate some of their time and ‘get involved’ is asked to contact one of the Chapter Officers (details on our website). Contact details: 39 events@apmpuk.co.uk ceo@apmpuk.co.uk accreditation@apmpuk.co.uk marketing@apmpuk.co.uk membership@apmpuk.co.uk
  • 40. Thank You for attending this event Please contact any member of the board to see how becoming a member will help your career