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Price to Win: 
No longer a Black Art 
Alex King, Shipley 
Briefing 
Endeavour 
22nd October 2014
Who is PTW for? 
The basic methodology of pricing your products and services 
according to your relative value is for everyone who bids 
The advanced parts of the methodology offer more value to 
companies who: 
Sell complex solutions (e.g. a mixture of labour & 
materials, manufactured & supported, internally sourced & 
from suppliers) 
Often find price differences of more than 15% with 
competitors 
Compete for International tenders 
Sell infrequent or bespoke products / services 
© 2014 Amplio Software 2
This presentation will 
show… 
Price to Win is a predictable and repeatable 
methodology to increase bidding success (i.e. not a 
black art) 
Three frameworks that form part of our Price to Win 
methodology that you can use) 
By playing to the strengths of your value and out 
manoeuvring competitors, you will increase your 
bidding success 
© 2014 Amplio Software 3
Price to Win Introduction 
What is it and why should I care? 
Price to Win: No longer a 
Black Art 
4
Defining Price to Win 
Price to Win is “the highest price you can bid at and win”. 
It is effectively a measure of the value you create, 
relative to your competitors. 
If you have no value then you are in a price war and 
you should create some 
If you can’t create value then no-bid or get used to low 
margins 
© 2014 Amplio Software 5
PTW Myth #1: You have to bid at 
the price of stupidest bidder 
Purdue’s Chicken 
“Frank Perdue’s 
Chickens almost 
always sell for a 
premium of some 10 
cents a pound over 
other chickens” this is 
due to “scientific 
breeding techniques, 
obsessive quality 
control, and artful 
advertising” 1 
1 The Winning Performance (1985). Donald Clifford & Richard Cavanagh 
© 2014 Amplio Software 6
How can I be sure this 
works? 
There are only two fundamental assumptions to Price to 
Win: 
Every bidder intends to make profit (i.e. a Business Case) 
There are a limited number of ways to make profit 
The implications of these assumptions are: 
We can define a limited number of options our competitors 
have 
We can use our competitive intelligence to measure the 
value of those options 
We can position our bid accordingly 
© 2014 Amplio Software 7
How the output looks 
We model and 
analyse 
competitor 
benchmarks, 
then position 
our bid 
relatively. This 
is an iterative 
process, 
started as early 
as possible. 
© 2014 Amplio Software 8
The goal of Price to Win? 
Value is something the customer is 
willing and able to pay for 
This is easy to measure, if the 
customer does not buy the lowest 
price bid then there is value in the 
delta. Likewise, if they opted for a 
lower priced, technically inferior bid 
then the additional capability did 
not equate to value for them. 
2 Price to Win Survey (2014). Amplio Software 
© 2014 Amplio Software 9 
Our goal is to use a predictable 
and repeatable method to price our 
bid so that we win at highest price 
possible. 
If we win at the highest price 
possible ~70% of the time, we will 
be more profitable than winning 
100% of our bids as the lowest 
price bidder.
The jobs-to-be-done 
framework 
Analysing what customers buy 
Price to Win: No longer a 
Black Art 
10
The jobs-to-be-done 
framework 
This framework from Clayton Christensen provides a framework for 
the parameters we measure in order to quantify value 
“ Customers aren’t interested in buying products or services per se. 
They have problems they want to solve and goals they want to 
achieve. These are jobs they want to do ” 3 
© 2014 Amplio Software 11 
What job is 
this customer 
trying to get 
done 
What is the 
system the 
customer uses 
to get the job 
done 
What is the 
weakest part 
of that 
System? 
3 The Innovator’s Solution (2003). Clayton Christensen
Transport for 
London (TfL) is 
investing in several 
major projects 
including HS2, 
Crossrail & 
Northern Line 
Extension 
What job are they 
trying to get 
done? 
12 
TfL Jobs-to-be-done 
example
Weakest part of the System: 
Signalling vrsTelecoms 
© 2014 Amplio Software 13
Customer buying trends 
Research 
shows that 
some 
organisations 
have processes 
that make it 
very difficult not 
to accept the 
lowest price 
4 Bids & Proposals Customer Survey (2014). Amplio Software 
14
What is the average profit? 
Research by Aswath 
Damodaran 5 showed 
the average net profit 
of 5,891 companies 
was 8.32% 
Companies must have 
a value proposition to 
sustainably earn more 
than this 
© 2014 Amplio Software 15 
5 Margins by Sector (2012). Aswath Damodaran
Case Study: IBM 
In 1964 IBM launched the System 360 family of computer systems that were 
extremely successful at data processing. Hardware continued to be the 
weakest part of the system, until the standard market hardware became 
good enough for most customers. Microprocessors, and later software, 
became the weakest parts of the system (Intel created the first commercial 
microprocessor in 1971). IBM recovered it’s margin by becoming the second 
(now third) largest software company in the world, after Microsoft. 
© 2014 Amplio Software 16
The Value Disciplines 
Framework 
Analysing how companies compete 
Price to Win: No longer a 
Black Art 
17
Reasons Companies no-bid 
6 Beyond ‘It’s Strategic’ (2012). Strategic Proposals 
7 How Technology is changing Bidding (2014). Amplio Software 
© 2014 Amplio Software 18 
>56% of the reasons 
most companies no-bid 
are internally focussed 6 
In another survey, 77% 
said that ‘better 
competitive intelligence’ 
would have a positive or 
significantly positive 
impact on their bidding 
success 7
PTW Myth 2: You need to know 
the customer budget for PTW 
Everyone knows the 
story of two hikers who 
met a bear in the 
woods… 
© 2014 Amplio Software 19 
Focussing on the 
customer budget is like 
focussing on the bear! 
Customers can only buy 
what someone is willing 
to sell.
How companies compete 
There are three generic ways companies compete. 
These are called ‘Value Disciplines’: 8 9 
Being the cheapest 
Having the best quality 
Using customer intimacy 
Aldi 
Waitrose 
7-Eleven 
You don’t need to be the cheapest: 
The American Business Conference (ABC) is a coalition of 
100 midsize, high-growth companies from all industries. 
Membership is limited to companies that have doubled in 
size in the last 5 years. 
3 in 4 members are not the industry’s low-cost producer. 10 
8 Competitive Strategy (1980). Michael Porter. 
9 Customer Intimacy and other Value Disciplines (1992). Michael Treacy & Fred Wiersema. 
10 See: http://americanbusinessconference.org/about-abc.php 
© 2014 Amplio Software 20
The weakest part of 
Price to Win 
Analysing how to make Price to Win 
better 
Price to Win: No longer a 
Black Art 
21
The quality of tactical CI 
From our 
survey, few 
companies 
rated their 
tactical 
competitive 
intelligence 
ability as good 
or very good 11 
© 2014 Amplio Software 22 
11 Price to Win Survey (2014). Amplio Software
PTW Myth 3: Your customer 
knows the Price to Win 
If customers 
knew what 
prices bidders 
would submit 
then they 
wouldn’t need 
the expense of 
running a 
competition. 
They are not 
there to do your 
job for you! 23
Finding Competitive 
Intelligence 
© 2014 Amplio Software 24
Finding Competitive 
Intelligence 
© 2014 Amplio Software 25
Key Skills to take-away 
Use the Jobs-to-be-done framework to target how 
value is offered to your customer 
Use the Value Disciplines framework to analyse 
how your value is different from your competitors 
(even if you aren’t sure who they are) 
Create a plan to gather Competitive Intelligence for 
your organisation or bid to create actionable 
intelligence 
© 2014 Amplio Software 26
PTW: Not for cynics or 
sentimentalists 
“What is a cynic? A 
man who knows the 
price of everything and 
the value of nothing. 
And a sentimentalist, is 
a man who sees an 
absurd value in 
everything, and doesn't 
know the market place 
of any single thing.” 12 
© 2014 Amplio Software 27 
12 Lady Windermere's Fan, (1892). Oscar Wilde.
Legal Notice 
The photos in this presentation are used under a 
Creative Commons license, credit for them is attributed 
to: 
“Huawei awarded Addis Abeba light rail telecoms contract”. Source: http://www.railwaygazette.com/news/news/africa/single-view/view/huawei-awarded-addis-abeba- 
light-rail-telecoms-contract.html accessed: 24/08/2014 
“Singapore awards five metro contracts”. Source: http://www.railwaygazette.com/news/news/asia/single-view/view/singapore-awards-five-metro-contracts.html 
accessed: 24/08/2014 
“Crossrail awards signalling system contract”. Source: http://www.crossrail.co.uk/news/articles/crossrail-awards-signalling-system-contract accessed: 24/08/2014 
“Deconstruction on Madison Avenue: Double Advertendres”. Source: http://craigmcnamara.blogspot.co.uk/2011/09/double-advertendres.html accessed: 
24/08/2014 
“Alfred Sloan”. Source: http://www.novavizia.com/5133.html accessed: 24/08/2014 
“Harold Geneern”. Source: http://www.mbsportal.bl.uk/taster/subjareas/busmanhist/mgmtthinkers/geneen.aspx accessed: 24/08/2014 
“Jack Welch”. Source: www.jasongrow.com-900 accessed: 24/08/2014 
“Bill Gates”. Source: http://blog.operationhope.org/2012/04/special-from-bloomberg-businessweek-if-bill-gates-were-black/ accessed: 24/08/2014 
“Steve Jobs”. Source: http://www.angeloakcreative.com/want-to-bet-i-cant-change-the-world-watch-me/ accessed: 24/08/2014 
“A Good Woman”. Source: http://filmjournal.net/100films/2011/01/19/121-a-good-woman-2004/ accessed: 31/08/2014 
“Out run the Bear”. Source: http://mseedideas.com/2012/04/09/just-outrun-the-bear/ accessed: 31/08/2014 
“London Overground Capacity”. Source: https://www.tfl.gov.uk/travel-information/improvements-and-projects/london-overground-capacity accessed: 05/10/2014 
“Wizard of Oz”. Source: http://lmarie7b.files.wordpress.com/2014/05/wizardofoz_4675.jpg accessed: 05/10/2014 
“London Underground: Designs for Tube trains unveiled”. Source: http://www.bbc.co.uk/news/uk-england-london-29520761 accessed: 05/10/2014 
© 2014 Amplio Software 28

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Price to Win: No longer a Black Art

  • 1. Price to Win: No longer a Black Art Alex King, Shipley Briefing Endeavour 22nd October 2014
  • 2. Who is PTW for? The basic methodology of pricing your products and services according to your relative value is for everyone who bids The advanced parts of the methodology offer more value to companies who: Sell complex solutions (e.g. a mixture of labour & materials, manufactured & supported, internally sourced & from suppliers) Often find price differences of more than 15% with competitors Compete for International tenders Sell infrequent or bespoke products / services © 2014 Amplio Software 2
  • 3. This presentation will show… Price to Win is a predictable and repeatable methodology to increase bidding success (i.e. not a black art) Three frameworks that form part of our Price to Win methodology that you can use) By playing to the strengths of your value and out manoeuvring competitors, you will increase your bidding success © 2014 Amplio Software 3
  • 4. Price to Win Introduction What is it and why should I care? Price to Win: No longer a Black Art 4
  • 5. Defining Price to Win Price to Win is “the highest price you can bid at and win”. It is effectively a measure of the value you create, relative to your competitors. If you have no value then you are in a price war and you should create some If you can’t create value then no-bid or get used to low margins © 2014 Amplio Software 5
  • 6. PTW Myth #1: You have to bid at the price of stupidest bidder Purdue’s Chicken “Frank Perdue’s Chickens almost always sell for a premium of some 10 cents a pound over other chickens” this is due to “scientific breeding techniques, obsessive quality control, and artful advertising” 1 1 The Winning Performance (1985). Donald Clifford & Richard Cavanagh © 2014 Amplio Software 6
  • 7. How can I be sure this works? There are only two fundamental assumptions to Price to Win: Every bidder intends to make profit (i.e. a Business Case) There are a limited number of ways to make profit The implications of these assumptions are: We can define a limited number of options our competitors have We can use our competitive intelligence to measure the value of those options We can position our bid accordingly © 2014 Amplio Software 7
  • 8. How the output looks We model and analyse competitor benchmarks, then position our bid relatively. This is an iterative process, started as early as possible. © 2014 Amplio Software 8
  • 9. The goal of Price to Win? Value is something the customer is willing and able to pay for This is easy to measure, if the customer does not buy the lowest price bid then there is value in the delta. Likewise, if they opted for a lower priced, technically inferior bid then the additional capability did not equate to value for them. 2 Price to Win Survey (2014). Amplio Software © 2014 Amplio Software 9 Our goal is to use a predictable and repeatable method to price our bid so that we win at highest price possible. If we win at the highest price possible ~70% of the time, we will be more profitable than winning 100% of our bids as the lowest price bidder.
  • 10. The jobs-to-be-done framework Analysing what customers buy Price to Win: No longer a Black Art 10
  • 11. The jobs-to-be-done framework This framework from Clayton Christensen provides a framework for the parameters we measure in order to quantify value “ Customers aren’t interested in buying products or services per se. They have problems they want to solve and goals they want to achieve. These are jobs they want to do ” 3 © 2014 Amplio Software 11 What job is this customer trying to get done What is the system the customer uses to get the job done What is the weakest part of that System? 3 The Innovator’s Solution (2003). Clayton Christensen
  • 12. Transport for London (TfL) is investing in several major projects including HS2, Crossrail & Northern Line Extension What job are they trying to get done? 12 TfL Jobs-to-be-done example
  • 13. Weakest part of the System: Signalling vrsTelecoms © 2014 Amplio Software 13
  • 14. Customer buying trends Research shows that some organisations have processes that make it very difficult not to accept the lowest price 4 Bids & Proposals Customer Survey (2014). Amplio Software 14
  • 15. What is the average profit? Research by Aswath Damodaran 5 showed the average net profit of 5,891 companies was 8.32% Companies must have a value proposition to sustainably earn more than this © 2014 Amplio Software 15 5 Margins by Sector (2012). Aswath Damodaran
  • 16. Case Study: IBM In 1964 IBM launched the System 360 family of computer systems that were extremely successful at data processing. Hardware continued to be the weakest part of the system, until the standard market hardware became good enough for most customers. Microprocessors, and later software, became the weakest parts of the system (Intel created the first commercial microprocessor in 1971). IBM recovered it’s margin by becoming the second (now third) largest software company in the world, after Microsoft. © 2014 Amplio Software 16
  • 17. The Value Disciplines Framework Analysing how companies compete Price to Win: No longer a Black Art 17
  • 18. Reasons Companies no-bid 6 Beyond ‘It’s Strategic’ (2012). Strategic Proposals 7 How Technology is changing Bidding (2014). Amplio Software © 2014 Amplio Software 18 >56% of the reasons most companies no-bid are internally focussed 6 In another survey, 77% said that ‘better competitive intelligence’ would have a positive or significantly positive impact on their bidding success 7
  • 19. PTW Myth 2: You need to know the customer budget for PTW Everyone knows the story of two hikers who met a bear in the woods… © 2014 Amplio Software 19 Focussing on the customer budget is like focussing on the bear! Customers can only buy what someone is willing to sell.
  • 20. How companies compete There are three generic ways companies compete. These are called ‘Value Disciplines’: 8 9 Being the cheapest Having the best quality Using customer intimacy Aldi Waitrose 7-Eleven You don’t need to be the cheapest: The American Business Conference (ABC) is a coalition of 100 midsize, high-growth companies from all industries. Membership is limited to companies that have doubled in size in the last 5 years. 3 in 4 members are not the industry’s low-cost producer. 10 8 Competitive Strategy (1980). Michael Porter. 9 Customer Intimacy and other Value Disciplines (1992). Michael Treacy & Fred Wiersema. 10 See: http://americanbusinessconference.org/about-abc.php © 2014 Amplio Software 20
  • 21. The weakest part of Price to Win Analysing how to make Price to Win better Price to Win: No longer a Black Art 21
  • 22. The quality of tactical CI From our survey, few companies rated their tactical competitive intelligence ability as good or very good 11 © 2014 Amplio Software 22 11 Price to Win Survey (2014). Amplio Software
  • 23. PTW Myth 3: Your customer knows the Price to Win If customers knew what prices bidders would submit then they wouldn’t need the expense of running a competition. They are not there to do your job for you! 23
  • 24. Finding Competitive Intelligence © 2014 Amplio Software 24
  • 25. Finding Competitive Intelligence © 2014 Amplio Software 25
  • 26. Key Skills to take-away Use the Jobs-to-be-done framework to target how value is offered to your customer Use the Value Disciplines framework to analyse how your value is different from your competitors (even if you aren’t sure who they are) Create a plan to gather Competitive Intelligence for your organisation or bid to create actionable intelligence © 2014 Amplio Software 26
  • 27. PTW: Not for cynics or sentimentalists “What is a cynic? A man who knows the price of everything and the value of nothing. And a sentimentalist, is a man who sees an absurd value in everything, and doesn't know the market place of any single thing.” 12 © 2014 Amplio Software 27 12 Lady Windermere's Fan, (1892). Oscar Wilde.
  • 28. Legal Notice The photos in this presentation are used under a Creative Commons license, credit for them is attributed to: “Huawei awarded Addis Abeba light rail telecoms contract”. Source: http://www.railwaygazette.com/news/news/africa/single-view/view/huawei-awarded-addis-abeba- light-rail-telecoms-contract.html accessed: 24/08/2014 “Singapore awards five metro contracts”. Source: http://www.railwaygazette.com/news/news/asia/single-view/view/singapore-awards-five-metro-contracts.html accessed: 24/08/2014 “Crossrail awards signalling system contract”. Source: http://www.crossrail.co.uk/news/articles/crossrail-awards-signalling-system-contract accessed: 24/08/2014 “Deconstruction on Madison Avenue: Double Advertendres”. Source: http://craigmcnamara.blogspot.co.uk/2011/09/double-advertendres.html accessed: 24/08/2014 “Alfred Sloan”. Source: http://www.novavizia.com/5133.html accessed: 24/08/2014 “Harold Geneern”. Source: http://www.mbsportal.bl.uk/taster/subjareas/busmanhist/mgmtthinkers/geneen.aspx accessed: 24/08/2014 “Jack Welch”. Source: www.jasongrow.com-900 accessed: 24/08/2014 “Bill Gates”. Source: http://blog.operationhope.org/2012/04/special-from-bloomberg-businessweek-if-bill-gates-were-black/ accessed: 24/08/2014 “Steve Jobs”. Source: http://www.angeloakcreative.com/want-to-bet-i-cant-change-the-world-watch-me/ accessed: 24/08/2014 “A Good Woman”. Source: http://filmjournal.net/100films/2011/01/19/121-a-good-woman-2004/ accessed: 31/08/2014 “Out run the Bear”. Source: http://mseedideas.com/2012/04/09/just-outrun-the-bear/ accessed: 31/08/2014 “London Overground Capacity”. Source: https://www.tfl.gov.uk/travel-information/improvements-and-projects/london-overground-capacity accessed: 05/10/2014 “Wizard of Oz”. Source: http://lmarie7b.files.wordpress.com/2014/05/wizardofoz_4675.jpg accessed: 05/10/2014 “London Underground: Designs for Tube trains unveiled”. Source: http://www.bbc.co.uk/news/uk-england-london-29520761 accessed: 05/10/2014 © 2014 Amplio Software 28