1. Amgad Ahmed Hegazy
Objectives Seeking for a stable job in Huge Organization to utilize and further develop my experience
background and develop the Information Technology at this organization to grow up, to
gain more experience with a probability for advancing my job position and acquiring more
experience in my job field
Certificate MCSA2000 ( Microsoft Certified System Administrator )
SQL Server 2000 Database Administrator
MCSE 2000 & 2003
IT Technical Skills  Manage IT resources and ability to manage IT projects with vendors and
create IT plan and following up.
 Windows Server 2008 installation and configurations.
 Installing and configuring Hyper Server using Windows Server 2008.
 Domain Controller 2000 & 2003 & 2008 :
Install Active Directory, Configure Users and Groups, Configure Service, Install and Configure
DHCP,Install and Configure DNS, Install and Configure Wins, Assign and configure
permission for local and domain user and Configure Print server.
 SQL Server 2000 Admin and Configure :
Install SQL 2000, Managing Data base ,Create Data base,Managing Security, Managing Login
and role, Assigning account and permission to users and role, Backing Up Data base and
Restore Data base .
 ISA Server Admin and Configure (ISA 2004,2006 & TMG 2010) :
Install Internet Security Accelerator,Configure Fire wall, Configure ISA Server Ports.
 MS Exchange 2000 & 2003 Admin and Configure :
Install MS Exchange, Configure Mail box, storage group, store, Server and Administrator
Group
 MS Exchange 2007 & Exchange 2010
Install and configure the Exchange roles, manage and admin the mailboxes.
 WSUS Server
Installing and configure WSUS, manage the update required and manage update using AD GP.
Mobile: +201200336635 - +201112504438
E-mail : Hegazy_Amgad@hotmail.com
Egypt - Cairo - Nasr City - 7th
Zone – 9th
Elmahdy Bn Baraka

2. Education
2002/03 Faculty of Commerce, Ain Shams University, Cairo
Account department
Military Service
Exempted
Gender Male
Birth of Date 1st
Jan. 1977
Birth place El-Kuwait
Marital Status Married
Course  Introduction to Management
 Efficient Supervisor Skills
 Team Management and Team working
 Communication Skills
 Windows Server 2008 (Long Horn)
 Windows Power Shell
 Team Working
Microso* ft Project 2000
Computer Skills  Operating System : All Microsoft Operating System Maintenance and Troubleshoot
 Office Package ( Word, Excell, Acess,Front page, Power Point, Outlook )
Languages  Arabic: Mother tongue English: Very Good
Work experience 1-2008 l present Supervisor System Administrator in PDC with the following tasks :
- Develops and implements policies and procedures related to information systems
hardware and software acquisition, use, support, security, and backup.
- Overseas operations and processes relating to mission critical systems.
- Communicates with other departments to report and resolve software,hardware,and
operations problems.
- Coordinates the planning, installation, testing and maintenance of equipment/products,
and the development and implementation of disaster/recovery procedures.
- Provides extensive vendor management. Assists in negotiation and coordinating
activities of, hardware,software,telecommunications, and support vendors.
- Meets with users to determine quality of service and makes necessary adjustments to
accommodate their needs.
- Coordinates unit’s activities to ensure a smooth flow of operations by setting priorities,
establishing goals, and assisting in the development and implementation of internal
policies and procedures.
- Plans and schedules human and technology resources.
- Supervise staff for unit, including hiring, termination, training and evaluation decisions.
- Assists in development of long-term strategies for growth and maintenance of
department resources.
- Makes budgetary recommendations to upper management, and monitors expenditures
against approved budget.

3. - Maintains a broad knowledge of state-of-the-art technology, equipment and/or systems.
Researches and evaluates new technologies.
- Performs as back-up for Executive Director as needed.
- Admin MS Systems (AD,DHCP,DNS,WSUS,File Server,…)
- Project Management for all IT Project.
- Manage applications based on SQL servers
12-2005 /1-2008 Vodafone Egypt IT Specialist with the main following tasks:
- Domain Admins for 7 domains and manage active directory and DC server with all
required support at main sites and remote sites.
- Manage Exchange server and mailboxes users (Exchange 2003)
- Admin MS Infrastructure services (DHCP,DNS,WSUS,..)
- Manage applications based on SQL server and Admin SQL DB.
- Mange and Admin file and Profile Servers
- Communicate with Vendor for running project and planning projects.
1/ 2005 IT Egypt Nasr City – Cairo Technical Support and System Administrator
2002 - 2004 Arabian International Academy New Cairo
Technical Support and Systems Administrator.
2000 – 2002 TM Integrated Nasr City – Cairo Maintenance (Technical Support)
IT Projects - Installing and configure File server and profile server
- Installing and configure WSUS
- Upgrade Huge Domain from Windows 2000 to Windows 2003
And update AD Schema.
- Migrate Users and Computers from Domain to other Domain at a huge forest.
- Installing and configure TMG2010 as a firewall and internet provider at organization.
Hobbies
- Information Technology Reading & Studying, Intelligent Game Like Chess & Watching
Movies