AWS re:Invent 2016: State of the Union: Amazon Alexa and Recent Advances in Conversational AI (ALX306)

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The way humans interact with machines is at a turning point, and conversational artificial intelligence (AI) is at the center of the transformation. Learn how Amazon is using machine learning and cloud computing to fuel innovation in AI, making Amazon Alexa smarter every day. Alexa VP and Head Scientist Rohit Prasad presents the state of the union Alexa and Recent Advances in Conversational AIn for Alexa. He addresses Alexa's advances in spoken language understanding and machine learning, and shares Amazon's thoughts about building the next generation of user experiences.

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AWS re:Invent 2016: State of the Union: Amazon Alexa and Recent Advances in Conversational AI (ALX306)

  1. 1. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Rohit Prasad, VP and Head Scientist, Alexa Tony Donohoe, SVP and CTO, Expedia Gregory Bryant, Corporate VP and GM, Intel Brian Pearson, CTO, GE Appliances November 30, 2016 nALX306 State of the Union: Amazon Alexa
  2. 2. © 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Rohit Prasad, VP and Head Scientist, Alexa Tony Donohoe, SVP and CTO, Expedia Gregory Bryant, Corporate VP and GM, Intel Brian Pearson, CTO GE Appliances November 30, 2016 nALX306 State of the Union: Amazon Alexa
  3. 3. 100s of words 1000s of words 100s of thousands words Millions of words Tens of millions of words
  4. 4. Signal Processing Wake Word Detection Beamformed signal ON-DEVICE PROCESSING Automatic Speech Recognition Audio Stream to Cloud CLOUD PROCESSING Dialog Management Natural Language Understanding Audio Stream Text-to-Speech Synthesis Text: Play Songs by Sting Interpretation: Intent: PlayMusic; Artist: Sting Action: Shuffle Songs Audio: Shuffling Songs by Sting
  5. 5. Pervasive Use of Data-Driven Deep Learning S3 EC2 Host GPU EC2 Host GPU EC2 Host GPU EC2 Host GPU
  6. 6. ALEXA VOICE SERVICE ALEXA SKILLS KIT AMAZON SMART HOME ALEXA FUND
  7. 7. Nov 2014 13 Nov 2016 5000+ June 2015 29 Dec 2015 194 June 2016 3000+ Alexa Skills
  8. 8. L o n g F o r m Au d i o S k i l l D i s c o ve r y U K a n d D E L a u n c h D o m a i n AP I s
  9. 9. Key Challenge in Skill Building Many different ways to express the same concept Phone number for I want phone number What is the number for….. Westlake Ace Hardware Ace Westlake Westlake Hardware Ace Westlake Store…
  10. 10. Developer Preview for Built-in Library Expressive Syntax “SearchAction<object@LocalBusiness[telephone]>” makes your skill understand a customer’s request for phone numbers for local businesses Built-in intents and slots minimize need for providing sample utterances From 10s of built-in intents and slot types to 100+ intents and slot types At launch we will enable built-ins for play back of books, music and video, local business search and movie showtimes Several standalone slot types will also be available backed by curated catalogs New
  11. 11. Skill Development Using Built-ins “add all of Shakespeare’s works to my summer reading list” AMAZON.AddAction<object@Book,target Collection@ReadingList> “put don’t let me down on my playlist ” AMAZON.AddAction<object@MusicCreati veWork,targetCollection@MusicPlaylist> AMAZON.ChooseAction<object@MusicCrea tiveWork,sourceCollection@MusicPlaylist> “choose beethoven from my classical music playlist”
  12. 12. Tony Donohoe, SVP and CTO, Expedia
  13. 13. At Expedia, our mission is to revolutionize travel through the power of technology.
  14. 14. https://www.tnooz.com/article/sabre-to-show-ancillary-services-from-60-airlines- globally/
  15. 15. Gregory Bryant, Corporate VP and GM, Intel
  16. 16. ENRICHING DAILY LIFE Making Smart Home Technologies More Personable With Voice EXTENDING NATURAL VOICE INTERACTION EVERYWHERE
  17. 17. ENRICHING DAILY LIFE Making Smart Home Technologies More Personable With Voice EXTENDING NATURAL VOICE INTERACTION EVERYWHERE
  18. 18. Enabling Alexa Skills + Intel-based Smart Home Hub Intel-based Smart Speaker + Amazon Alexa Collaboration on AVS Expansion in New Form Factors INTEL + AMAZON *This device has not been authorized as required by the rules of the Federal Communications Commission. This device is not offered for sale or lease, or sold or leased, until authorization is obtained.
  19. 19. Enabling Alexa Skills + Intel-based Smart Home Hub Intel-based Smart Speaker + Amazon Alexa Collaboration on AVS Expansion in New Form Factors INTEL + AMAZON *This device has not been authorized as required by the rules of the Federal Communications Commission. This device is not offered for sale or lease, or sold or leased, until authorization is obtained.
  20. 20. Brian Pearson, CTO, GE Appliances
  21. 21. Product diagnostics and predictive service Whole-home integration Voice controls Product Features Convenience Remote access *28% of new Geneva users are also first time connected appliance users *GE Appliances internal data Alexa, tell Geneva to make hot water for coffee in 10 minutes
  22. 22. Full-suite support – over 70 models One of the most robust Alexa skills Billions of utterances
  23. 23. New
  24. 24. Thank you! Developer.amazon.com/alexa/reinvent
  25. 25. Remember to complete your evaluations!

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