1. Heliopolis - Cairo – Egypt
Mobile: +20 100-1045813
E-mail : Amani_tmatem@hotmail.com
Amani Sobhy
Career Objectives:
Seeking a challenging job where my Academic background interpersonal skills and experience would be
exposed to a challenging work environment that allows self-development and open career path.
Work Experience:
Oct 13 – Present
Blue Bay for Hotel Management
Personal Assistant for Executive Vice President
Job Responsibilities include:
deputizingforthe manager,makingdecisionsanddelegatingworktoothersinthe manager'sabsence;
devisingandmaintainingoffice systems,includingdata managementandfiling;
arrangingtravel and accommodationand,occasionally,travelingwiththe managertotake notesor
dictationat meetingsortoprovide general assistance duringpresentations;
meetingandgreetingvisitorsatall levelsof seniority;
organizingandmaintainingdiariesandmakingappointments;
dealingwithincomingemail,faxesandpost,oftencorrespondingonbehalf of theirmanager;
takingdictationandminutes;
carryingout backgroundresearchand presentingfindings;
producingdocuments,briefingpapers,reportsandpresentations;
organizingandattendingmeetingsandensuringtheirmanageriswell-preparedformeetings;
To provide secretarial andadministrative assistance toDepartmentHeadsandsecondlytoprovide
backupadministrationtothe team. Preparationof correspondence,maintenance of appointments
diary.
Setup and maintainaneffectivefilingsystemforthe department,includingadailytrace file,toensure
all weekly,monthlyandbi-annual deadlinesare metbyMangers.
To continuallyenhance andimprovethe efficiencyandorganizationof the department,bydesignand
implementingadministrative systems.
Charge on AnimationTeam
Work Experience:
April 12 – February 2013
PremiumHotels& Resorts
Executive Assistant Manager
Job Responsibilities include:
2. deputizingforthe manager,makingdecisionsanddelegatingworktoothersinthe manager'sabsence;
devisingandmaintainingoffice systems,includingdatamanagementandfiling;
arrangingtravel and accommodation and,occasionally,travelingwiththe managertotake notesor
dictationat meetingsortoprovide general assistance duringpresentations;
meetingandgreetingvisitorsatall levelsof seniority;
organizingandmaintainingdiariesandmaking appointments;
dealingwithincomingemail,faxesandpost,oftencorrespondingonbehalf of theirmanager;
takingdictationandminutes;
carryingout backgroundresearchand presentingfindings;
producingdocuments,briefingpapers,reportsandpresentations;
organizingandattendingmeetingsandensuringtheirmanageriswell-preparedformeetings;
To provide secretarial andadministrative assistance toDepartmentHeadsandsecondlytoprovide
backupadministrationtothe team. Preparationof correspondence,maintenance of appointments
diary.
Setup and maintainaneffectivefilingsystemforthe department,includingadailytrace file,toensure
all weekly,monthlyandbi-annual deadlinesare metbyMangers.
To continuallyenhance andimprovethe efficiencyandorganizationof the department,bydesignand
implementingadministrative systems.
Charge on AnimationTeam
January 11 –April 12
Concorde El Salam Hotel Sharm El Sheikh
Health & Safety & Hygiene Coordinator- Replacing Executive Secretary
Job Responsibilities include:
To maintainthe strictestconfidentialityonall mattersrelatingtoH&Sand Hygiene Departmentplusall
otherpersonnel relatedmatters.
To provide secretarial andadministrative assistance tothe H&Sand Hygiene Managersandsecondlyto
provide backupadministrationtothe team. Preparationof correspondence,maintenance of
appointmentsdiary.
Setup and maintainaneffectivefilingsystemforthe department,includingadailytrace file,toensure
all weekly,monthlyandbi-annual deadlinesare metbythe H&S and Hygiene Mangers.
To continuallyenhance andimprovethe efficiencyandorganizationof the department,bydesignand
implementingadministrative systems.
Charge and responsible forall Health&SafetySystemunderSupervisionof Health&SafetyConsultants.
Responsible fororderingall stationaryandadministrativesuppliesforthe Health&Safetyand Hygiene
Department.
Internal Minute takingof H&S andHygiene meetingandothermeetingswhere necessary.
Withthe supportof the salesteamto complete the annual travel managementcontracts.
Responsible forTrainingPrograms. (NasProSystem(HumanResource System).
November09 – January 11
Arab TourismBusinessDevelopment(ATBD)
Personal Assistant Management Consultant
Job Responsibilities include:
3. To maintainthe strictestconfidentialityonall mattersrelatingtoS&MDepartmentplusall othersales
and personnel relatedmatters.
To provide secretarial andadministrative assistance tothe SalesandMarketingconsultantsand
secondlytoprovide backupadministrationtothe salesteam. Preparationof correspondence,
maintenance of appointmentsdiaryforSalesandMarketingconsultants.
Setup and maintainaneffectivefilingsystemforthe salesdepartment,includingadailytrace file,to
ensure all weekly,monthlyandbi-annualdeadlinesare metbythe SalesandMarketingconsultants
To actionany group andbanquetingrequestsforspace priortocommunicatingwiththe EventsTeam.
To continuallyenhance andimprovethe efficiencyandorganizationof the department,bydesignand
implementingadministrative systems.
In absence of DOSM, liaise withthe PRandAdvertisingagenciestoensure effective communicationis
maintained.Proof readingof marketing/advertisingmaterial asrequired. Actionordistribute any
enquiriesorcorrespondence.
Workingwiththe SalesTeamto actionand distribute the corporate rate agreementlettersonatwice
yearlybasis.
Responsible forordering all stationaryandadministrativesuppliesforthe SalesandMarketing
departments.
Minute takingof salesmeetingandothermeetingswhere necessary.
Withthe supportof the salesteamto complete the annual travel managementcontract
April 08 – November09
Sheraton Sharm Hotel, Resort,Villas& Spa
Assistant Sales Manager
Job Responsibilities include:
Proactivelymanage apre-determinednumberof keyaccounts/keyprospectsandother active accounts
to ensure maximumyieldinlinewithbudgetaryobjectives. Maintainvalidcall objectivesandrelevant
actionplansfor eachkeyaccount/keyprospectandensure all follow upisexecutedinatimelymanner.
Maintainup-to-date activityandrate informationforeachaccount.To understandandbe in a position
to actionany groupand eventsenquiriesandensure accurate handoverandfollow uptoEventsTeams.
Re-negotiationof SETagreementswithinbudgetaryguidelinesof all corporate accountswithinagreed
time frames. Ensuringaccurate follow upandcommunicationbothinternallytoreservationsand
accountingdepartments,andconfirmationtoclient. Ensure propertyratessheetsare accurate at all
times.
Communicatingclientrequirementsinatimelyandaccurate mannerto all internal departmentsas
required,ensuringdeliveryof superiorguestservice.
To take responsibilityforthe compilationandexecutionof quarterlysalesactionplansasagreedwith
Directorof Marketing.
Participate inmarketingstrategiesandtake responsibilityforagreedprojects,suchasdirectmarketing,
productionof sales,promotions,insupportof DOM.
September02 – Feb 08
Rano Travel
Reservation & Operation Manager
Job Responsibilities include:
4. Confirmingthe newbookingwiththe travel agentorthe individual bookingasperthe rate andthe
availability.
Fillingthe confirmation,the correspondence andthe contractratesdaily.
Supervise applications’dataentry
Making contract withforeignersCompany.
Searchingfornewcompaniesthroughthe internet.
Handlingclientscomplains.
Arrangingfortouristsaccommodationandsightseeing.
Translatingrelateddocumentsandresponsibleforfillingsystem.
Skills
Computer(Windows,Word,Excel,PowerPoint,OutlookandInternet, Lotus
Materialscontrol,operaHotel system,NASProSystem- HumanResourcesSystem).
Excellentworkinginteam.
High-qualityorganizer.
Excellentinbuildingrelationship(Managers,ColleaguesandCustomers).
Very Commercial and sales driven
Supervisor skills
Organizational skills.
Personal Information:
Date of Birth : 20th
of December 1980
Place of Birth : Egypt- Cairo- Heliopolis
Nationality: Egyptian.
Marital Status : Single
Education
Facultyof Art – Guide TourismSection
AinShamsUniversity –Cairo – Egypt
School: - St.FatimaLanguage School
Languages (spoken& written)
Arabic Native
English Excellent
French Fair
Hobbies
Traveling
AttendingOperaConcerts.
PlayingMusic(Piano)
Reading.
5. References:-
- Mr. Khaled Kandil – Director of Sales & Marketing - Shores Hotel - 010- 1601090
- Amal El Kady – Director of Sales & Marketing – Accor 010- 1475055
- Mr. Osama Abd El Mohsen- Health & Safety Manager - Concorde El Salam Hotel Sharm El Sheikh-
012-5038566
- Mr. Hamada Ibrahim - Hygiene Manager - Concorde El Salam Hotel Sharm El Sheikh-
010-6136740
- Mr. Ashraf Gamal – General Manager – Premium Hotel& Resort- 0100-5551001
- Mr. Hisham Farid – Asst. Area Human Resources - Premium Hotel& Resort- 010-19400022