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What is Marketing

• Marketing is the sum of all activities involved in the chain of
  moving products from the producer to end user
• It includes market research, product and positioning
  strategies, pricing, packaging, distribution, promotion & sales
• The purpose of marketing research is to find out who wants or
  needs your products and under what conditions will they buy
  it
• Marketing success depends on (i) having more knowledge
  about your customers and prospects than your competition
  (ii) Having a well-thought actionable plan
Marketing Espresso Shots
Today’s Menu - Marketing Planning

•   Setting the Objective
•   Marketing Planning Process
•   Marketing Communications
•   Writing the Marketing Plan – 5 worksheets
Step 1 – Analyse opportunities & set
              objectives
• What type for café do you want to
  create?
Step 2 – Define your target market


  What type of customers do you want
             in your café?
Step 3 –      • What will you do to get
Marketing       people to your café?
tactics to
reach the
target market
Step 4 - Communicating with the
    target market/ audience
       What will your say to your
  customers/ prospects to make them
       excited about your café?
Step 5 – Closing the sale

   What will your do
        so that
 they drink coffee and
Then order some more?

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Marketing for small business

  • 1. What is Marketing • Marketing is the sum of all activities involved in the chain of moving products from the producer to end user • It includes market research, product and positioning strategies, pricing, packaging, distribution, promotion & sales • The purpose of marketing research is to find out who wants or needs your products and under what conditions will they buy it • Marketing success depends on (i) having more knowledge about your customers and prospects than your competition (ii) Having a well-thought actionable plan
  • 3. Today’s Menu - Marketing Planning • Setting the Objective • Marketing Planning Process • Marketing Communications • Writing the Marketing Plan – 5 worksheets
  • 4. Step 1 – Analyse opportunities & set objectives • What type for café do you want to create?
  • 5. Step 2 – Define your target market What type of customers do you want in your café?
  • 6. Step 3 – • What will you do to get Marketing people to your café? tactics to reach the target market
  • 7. Step 4 - Communicating with the target market/ audience What will your say to your customers/ prospects to make them excited about your café?
  • 8. Step 5 – Closing the sale What will your do so that they drink coffee and Then order some more?