The document provides an overview of the functions and features of Alpha Cloud, a monitoring platform for energy storage systems. It allows flexible monitoring through a web or mobile app, with convenient customer feedback tracking and remote system diagnosis, upgrade, and maintenance. The platform offers detailed visual monitoring data and a choice of three languages. Key functions include login/registration, a home page with system status and usage data, searching and viewing individual system details, power and statistical diagrams, system setup options, and a maintenance section for installation records, new system addition, and fault checking.

1. Alpha Cloud
for Installer
Alpha ESS Co.,Ltd

2. System Introduction
Flexible monitoring through Web or APP
Convenient customer feedback tracking
Good management on operation and maintenance
Remote diagnosis, upgrade and maintenance
Detailed and accurate visual monitoring data
3 language option: Chinese, English, Germany

3. Function Introduction-Login
Go to website www.alphaess.com to
login your monitoring account with
UserName and Password.
Unregistered users should click the
Register button to enter the registration
page.

4. ✓ There are two types of registered users: End user and
Installer. End user account can be registered with
system SN. Installer account can be registered with
License No. provided by AlphaESS.
✓ “*” is mandatory information need to be fulfilled.
✓ The registration contents must be authentic and valid.
✓ Force upgrade is selected optionally. You can click for
entering into login page.
✓ Three language options on the top right corner:
Chinese, English and German.
Function Introduction-Register

5. Function introduction-Home Page
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6. Four status of the system:
Normal, Protection, Fault ,
Offline
The percentage of how
many PV generation has
been consumed
Battery capacity and
Inverter rated power
Function introduction-Home Page-Information Summary
The percentage of how many
electricity consumption comes
from PV generation
Running status Self-consumption ratio Self-sufficiency ratio Self-sufficiency ratio
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12 45
6441 20
12 45
6518
6518

7. Click on the s/n
data on the
information
panel to pop
up the device
details page.
Function introduction-Home Page-Map & System Data
For a system S/N， it can be selected by a
certain period of time （supports fuzzy search).
Can be searched by S/N、Remark、User name 、
License No.、Country、Zip code、BMS firmware
version、EMS firemware version.
Each dot represents one registered system.

8. Function introduction-List of energy storage systems -System Data
Right click SN to set remark for the system.

9. Function introduction-List of energy storage systems -System Data
Guest account sharing
Both installer and end user can share system
data by creating a guest account.
"share system information page "will pop up
when click the ‘share button’ as left yellow
box shows.
The email receiver will receive an email from
AlphaESS with link to register a guest account
with pre-set validity days.

10. When click system SN, the details of each
equipment will show. The summary figure of
a certain time period will shown on the right
picture.
Function introduction-List of energy storage systems -System Data
i.PV Panel : Total solar power generation
ii.Feed-in : Total electricity sales
iii.Red box : PV energy charging the battery
iv.Green box : Power grid energy charging the battery
v.Blue box : PV energy supplied to load
vi.purple box : Power grid energy supplied to load
vii.Yellow box：Load total energy expenditure

11. Orange (PV)：PV Power generation
Blue (LOAD)：User load
Green (BATTERY)：Battery residual capacity
Red (FEED-IN)：Feed into grid power
Ginger（GRID CONSUMPTION）: Purchase
from grid power
Function introduction-List of energy storage systems-Power diagram
The diagram supports the amplification
function of a certain period of time, by
choosing the time period to zoom in.
Choose the date

12. Function introduction-List of energy storage systems-Statistic Diagram
Statistical Diagram
Statistical graphs of PV Generation/FEED-IN/Loads/Grid
Consumption/ ECharge/EDischarge data in MONTH, YEAR
and SINCE INSTALLATION
Orange (PV Generation): Total PV power generation
Red (Grid feed-in): Total feed in to grid
Blue (Loads): Total load
Earthy yellow (Grid Consumption): Total purchase from grid
Green (ECharge): Total battery charging
Cyan (EDischarge): Total battery discharging

13. Function introduction-List of energy storage systems-Profit Diagram
Profit Diagram
Profit graphs, like other statistical graphs, can
be presented in three ways: month, year, and
last few years;
Total Investment: The value can be set by
clicking the settings；
The progress bar left is the ratio of total profit
to total cost .
The diagram will shows when the electricity
tariff information set correctly.

14. Function introduction-List of energy storage systems-System Setup
System Setup
Including Basic information, Inverter information, Battery
information, Meter model, Firmware information, Electricity tariff
information, Charge/Discharge setting, Generator Control, Backup
Box, Other information setting.
Items in grey box on the page can only be viewed but not modified.
Click the save button to save modification.

15. Function introduction-List of energy storage systems-System Setup
Basic information
of installer account.
Inverter information
No need to set.
Battery information
No need to set.
Meter model
Auto-detect, no
need to set.

16. Function introduction-List of energy storage systems-System Setup
Firmware information: check firmware, no need to set.
Electricity Tariff information: tariff details setting for profit calculation.
Charge/Discharge setting: grid charge battery time period setting and
battery feed in to grid time period setting.

17. Function introduction-List of energy storage systems-System Setup
Generator Control
Generator can be controlled to au-
start in 3 ways:
1) SOC Control: start generator
when battery SOC comes to
setting value.
2) Time Control: start generator at
setting time period.
3) Manual mode: manually start the
generator.
Generator is able to charge the
battery and power load directly.
Generator output power and
battery charging power are
configurable.

18. Function introduction-List of energy storage systems-System Setup
Other Information
Information will show up automatically when system
setting complete in system. Client can also change
items like ACDC, Max. Feed in Rate here on website.
Backup Box
Backup box is an optional accessory that allow load priority setting.
System will cut less priority load when programmed SOC triggered.
It can be set when system configured with backup box device.

19. Function introduction-List of energy storage systems-Installation Record
Installation record
Check system installation
record. Installer can input
essential information and
save the record for later check.

20. Function introduction-List of energy storage systems-Running Log
Running log
Select log type , search keywords
to complete the query.
Running log shows system fault
information and end user account
login & logout details.

21. Function introduction-List of energy storage systems-Data Analysis
Residential system
will see PV power,
Battery cell voltage
and cell temperature.
Commercial system will
see String PV power,
Total PV power, PV
temperature, PV
voltage data if the
combiner box is
integrated with system.

22. Function introduction-Communication Data Management-Report data export
Data export
Export system data in excel file by input system SN and choose specific time period:
Energy summary data: daily summary data of Epvtotal, Eoutput, Echarge, Eload, Einput, Bat2Load.
Energy details data: data difference of every 5 minutes of Epvtotal, Eoutput, Echarge, Eload, Einput, Bat2Load.
Power data: power data of every 5 minutes of Ppv, Usepower, Cbat, Feedin, Gridcharge.
Epvtotal: PV total generation
Eoutput: energy output to grid
Echarge: PV charge battery
Eload: load consumption
Einput: grid input to system
Bat2Load: battery discharge to load
Ppv: PV power
Usepower: load power
Cbat: battery SOC
Feedin: feed into grid
Gridcharge: grid charge battery

23. Function introduction-Storage System Maintenance-Installation record
Installation record
Show all installation record that saved.
The installation record search allows the selection of
installation personnel, system S/N and a certain
period of time （supports fuzzy search).

24. Function introduction-Storage System Maintenance-Install New System
Install New System
Add new system to installer account.
Items with * are mandatory to input.

25. Function introduction-Storage System Maintenance-System failure check
System fault search can be carried out by multi filtering
condition .Search result can be exported as EXCEL file.

26. Function introduction-Storage System Maintenance-Associate additional system
Associate Additional System
End user account is linked with one unit
system in the beginning.
Installer can associate additional system to
end user account, so end user can monitor
more than one system under one account.

27. Function introduction-Other information-System summary information
System summary information
Summary of system info, can be
exported in excel file.

28. Function introduction-Basic Setting-User information settings
Basic setting of installer information

29. Function introduction-Basic Setting-Change password

30. Function introduction-Basic Setting-Notifications
Check messages received.

31. Function introduction-Customer feedback / Imprint / Privacy Policy
Customer feedback
Including customer complaints and product feedbacks.
Both installer and end user can report their system situation by create customer
complaints. Also can offer product suggestion.
Imprint
It will automatically jump to the new page of 'Company Contact Information.
Privacy Policy
Check Alpha ESS company policy about 'Personal Privacy'.

32. Login&RegistrationSidebar
Intelligent Electric
Appliance
(In Development)
System list
Homepage
Function introduction-APP

33. Function introduction – End user account

34. Difference between Installer and End user account
Installer
Monitor and setup for all system installed under installer account.
Ender user
Monitor the system data. Set user information, electricity price, system
Charge/discharge setting and AUX contact setting.

35. Dec. 2018
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