This document provides examples of different types of business letters: formal invitations and replies, sales letters, order letters, and acceptance and rejection letters. It gives guidelines on the key information to include in each type of letter as well as sample letters for each category. The samples demonstrate how to properly structure and word letters of invitation, replies accepting or declining an invitation, sales letters promoting products, and purchase order letters specifying items and delivery details.

1. TYPES OF BUSINESS LETTER

2. Formal Invitatios and Replies
• People in organizations write letters for
efficient and effective management. Notices of
seminars, conferences,commencement
exercises and other speaking engagements
are usually sent to concerned individuals and
to prospective participants.

3. Formal Invitatios and Replies
Formal invitations should bear the following:
• the occasion
• the purpose of the ocassion
• the audience and participants
• the theme of the ocassion
• the time, date and venue of the activity

4. Example:
Office of the President
Supreme Student Government
Leyte Institute of Technology
Tacloban City, Leyte
March 1, 2019
Engr. Jose A. Villas
Regional Director
Department of Environment and Natural Resources (DENR)
Palo, Leyte
Sir:
Greetings!
The Supreme Student Government of the Leyte Institute of Technology, Tacloban City, Leyte is sponsoring a two-day seminar on “The Awareness of the Nature
and the Extent of Environmental Problems.” This will be held from March 15 to 16, 2019 at the New LIT Function Hall.The seminar will be participated in by
Senior BS Environmental Education students in order for them to acquire a wider view of their course.
In this regard, we would like to request you to give a lecture on the topic “Environmental Problems and their Solutions” on March 15, 2019 from 8:00 to 12:00 in
the morning. We are willoing to assist you in the preparation of handouts and other gadgets.
We look forward to your favorable response. We will call you on or before March 15, 2019.
Respectfully yours,
REINBERT M. CLAVERIA

5. Reply Letter
• It is only right and ethical to respond everytime someone
sends you a letter. Wether the answer is favorable or
unfavorable, the recipient should respond.
• In case the response is positive, the addressee will not
find any difficulty in answering a letter.If it is a negative
response, it needs thorough explanation with justifiable
reasons.
• The writer should be meticulous about whatever is the
response; sincerity is a necessity.

6. Reply Letter
1. Acceptance Letter
The acceptance letter is written to indicate availability
and acceptability of the offer or request by the recipient. The
recipient must be sincere in accepting the letter of invitation.
He must immediately communicate his availability to the
sender, who, in turn, can make the appropriate action.
A confirmation of acceptance or availability is
important and establishes goodwill between the sender and
the addressee.

7. Example: Office of the Regional Director
Department of Environment
and Natural Resources(DENR)
Tacloban City, Leyte
March 5, 2019
Mr. Reinbert M. Claveria
President
Supreme Student Government
Leyte Institute of Technology
Tacloban City, Leyte
Dear Mr. Claveria:
Greetings!
I am pleased to accept the invitation to give lecture on your seminar on “The Awareness of the Nature and the Extent of Environmental Problems.” on March 15,
2019 at the new LIT Function Hall.
I assure you that I will be there as scheduled.
Truly yours,
JOSE A. VILLAS

8. Reply Letter
2. Rejection Letter
A letter of invitation should be duly acknowledged,
whether the invitation is to be accepted or rejected. In case
the invited person is not available, he should write a letter
back to the sender to let the latter kbow his reply.
Sincerity is a must in this kind of letter. State the
reason for the rejection of the invitation and goodwill will be
established.

9. Example:
Office of the Regional Director
Department of Environment
and Natural Resources(DENR)
Tacloban City, Leyte
March 5, 2019
Mr. Reinbert M. Claveria
President
Supreme Student Government
Leyte Institute of Technology
Tacloban City, Leyte
Dear Mr. Claveria:
Greetings!
I am very happy that you chose me as your lecturer for the two-day seminar on “The Awareness of the Nature and the Extent of Environmental Problems.”
on March 15, 2019 at the new LIT Function Hall.
However, I regret to inform you that I will be in Hanam, Korea on this date for an official business. I am willing to be your speaker in one of your future
seminars.
I hope you understand the situation.
Truly yours,
JOSE A. VILLAS

10. Sales Letter
It is written to sell goods, services, proposals or ideas.
There are several approaches to writing sales letters:
1. attract attention
2. arouse interest
3. create desire
4. compel or stimulate action

11. Example
National Bookstore
2nd Floor, SM-Naga
Naga City
March 20, 2019
Dr. Miguel S. Sy
Principal
Holy Trinity College
Pasacao, Camarines Sur
Sir :
That Mother Earth is ailing is a fact. People are inconsiderate of our environment, failing to realize that we have to preserve our environment for us and for the next
generation. It is therefore, necessary that people be educated on how to preserve Mother Nature.
It is in this context that we are sending you this invitation to come to our bookstore to check out books which your students can avail themselves of. The books are
reasonably priced precisely to make them affordable to students.
Books like Focus on the Environment, The Big Picture in Nature Scope, The Environment and Me are on sale. These arevery good books which would not only help you
understand the environment better but provide entertaining illustrations as well.
Please visit our branch located at SM-Naga and have copies of books you will treasure forever.
Very truly yours,
DIVINE S. BONIFACIO, Ed. D.

12. Order Letter
An order letter is a letter made in purchasing goods,
services or ideas. In writing this type of letter, observe the
following:
1. Description of the merchandise or goods like:
 quality
 quantity
 brand
 color
 shape/dimension

13. Order Letter
2. Place and date of the shipment of delivery
3.Method of payment
4.Method of shipment---cash on Delivery (C.O.D.), check,
credit card or money order
5. Credit references

14. Example
Holy Trinity College
Pasacao, Camarines Sur
March 25, 2019
Dr. Divine S. Bonifacio
President
National Bookstore
SM-Naga, Naga City
Madam :
Please send us the following books to the above address:
150 copies, Focus on the Environment, paperbound at ₱150.00 per copy
900 copies, The Big Picture in Nature Scope, Break 1 to 6 paperbound at ₱ 100.00 per copy
900 copies, The Environment and Me, paperbound at ₱120.00 per copy
Please add the cost of handling to send this order by parcel post. We would like that this purchase be charged to our library fund.
We would appreciate it very much if you could send the books immediately.
Very truly yours,
MIGUEL S. SY
Principal