1. 1 | E l i c i a M o r a n R e s u m e
Elicia C. Moran
Phone: 240-447-0382 10706 Kings Riding Way #T2, North Bethesda, MD 20852 eliciamoran@gmail.com
Dynamic and skilled educator with robust understanding of various learning styles, as well as, training
experience for educators of various socio-economic backgrounds. Excellent leader and communicator, proven
by directing successful summer programs and aiding the personal and professional growth of mentees.
Currently seeking Training and Development, as well as, Human Resources related positions.
Skills and Qualifications
 Advanced interpersonal skills, understanding
individual communication and learning styles
while utilizing active listening and social
perceptiveness.
 Experienced conflict resolution skills to support a
collaborative and cohesive work environment.
 Proficient in Microsoft Office Applications
including Access.
 Strong critical thinking skills using logic, reason,
and creativity to identify alternative solutions,
conclusions, and approaches to problems.
 Proven effective management of personnel
resources
 Significant experience with various CRM and ERP
systems.
 Bilingual, Spanish and English.
Related Professional Experience
Creative Kids, Lenore Kelner & Co., Silver Spring, MD March 2008-Present
Mentor Teacher/Trainer, Curriculum Writer, and Teaching Artist
 Conduct performance reviews for newly hired teaching artists as well as current employees.
 Support hiring process for new teachers including interviewing, training, and contacting references.
 Craft curriculum for literature used in Creative Kids classes by fellow teaching artists.
Tower Companies – The Blairs May 2015-August 2016
Leasing Consultant/Sales Trainer
 Designed, implemented, and supervised leasing audit checklist and process, which required immense
attention to detail, to reduce discrepancies in leasing files from 15% to 3% in three months.
 Developed an informal training program for new leasing consultants to become proficient with onsite
leasing procedures and software systems.
 Consistently a top producer in leasing office by generating leads via creative marking and advertising
online and through various outreach strategies.
 Provided incomparable customer service to new, current, and prospective residents resulting in multiple
positive social media reviews from residents mentioning “seamless” experiences.
Ohr Kodesh Early Childhood Center, Chevy Chase, MD September 2008-August 2014
Summer Program Director
 Fashioned and facilitated programming for an 8-week summer camp including 80+ children, ages 2-5
 Conducted trainings for educators and volunteers on camp best practices, standards and objectives,
scheduling, and technology use.
 Simplified all camp processes such as accepting and processing applications, budget, contracting
counselors, specialist and special programming.
Early Childhood Educator
 Developed classroom curriculum inspired by the Reggio Emilia philosophy.
 Delivered multiple presentations for larger educational community workshops and seminars, and in-
school meetings and gatherings.
 Supported staff with technology needs and training when iPads were introduced into each classroom.

2. 2 | E l i c i a M o r a n R e s u m e
Education
University of Maryland University College
Bachelor’s Degree Human Resources Management – Anticipated Graduation Date May, 2017
Dean’s List 2016 GPA: 3.64/4.00
Universities of Shady Grove SHRM Chapter President 2016-2017
Montgomery College, Rockville, MD
Associates Degree General Studies, 2015
Dean’s List 2015
Society for Human Resources Management
National Member
Montgomery County Local Chapter Member