1. ALINA M CRUZ
5723 SOUTHMINSTER DR
HOUSTON, TX 77035
(281) 794-0214
linacrz@aol.com
Career Objectives
Seeking Administrative Assistant / Receptionist position within a established company. Qualified and result-oriented.
In-depth knowledge and practice in handling administrative knowledge.
Summary of Qualifications
Administrative support professional with more than 6 years of experience; adept at working in fast-paced
environments, strong organizational skills, multi-tasker,and committed to exceptional customer service.
Work History
Grimes Industrial Inc., Houston, Texas
Adminstrative Assistant Feb 17, 2014 - Jun 24, 2015
- Oversee receptionist area, including greeting vistiors and responding to multi line phone and in person request for
information.
- Filing, Faxing, Scanning & Data entry
- Handled all incoming and out going mail, set up Fedex orders and UPS
- All vendor realtions
-Tracked & ordered Inventory for office and shop
- Shipment Coordinator
- Assisted HR manager setting up interviews and processing new hire paperwork
- Processed all new jobs in computer with accurate CAD drawings and quote information to submit to project
managers.
- Processed all Invoicing and Purchase orders in Quickbooks
- Material ordering for all new jobs
- Completed all clerical duties as needed for CEO & Manager's
Asurion, HOUSTON, Texas
Customer Service Repersentive Jun 21, 2010 - Dec 02, 2013
- Communicated company insurance policies to customers.
- Answered incoming calls for Handset Protection and/or Road Assistance service.
- Provided assistance in a prompt, courteous and efficient manner.
- Utilized call center technology to input, track and report customer issues.
Patriot Logistics, HOUSTON, Texas
Driver Payroll Jan 06, 2008 - Nov 18, 2009
- Answered multi-line phone
- Processed driver loads
- Analyzed time and material
- Prepared UPS, Fedex and Standered mailing
- Input data into computer
- Dispatched drivers
- Processed time keeping, Payroll and Filing.
- Directed customers and drivers as needed with information.
Education
Parkview Baptist, Houston, Texas
High School Diploma/GED
Computer Skills
Typing Speed: 40 Words Per Minute
• Accounting Software (Peachtree, Quickbooks, etc)
• Apple or Macintosh Computers
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
