Alex Deng has over 10 years of experience in customer service and sales roles. He has strong communication skills in French, English, Cantonese and Mandarin. Most recently, he worked as a Branch Manager for Fleet management where he was responsible for customer service, account management, and business expansion. He holds a Bachelor of Commerce degree majoring in Marketing from Concordia University.

1. Alex Desheng Deng
 1409 GRANT, LONGUEUIL, QUEBEC, J4J3V5
Cellphone: (514) 823-0126  E-Mail: alexdeng07@gmail.com
Objective
Create integrated strategies to develop and expand existing customer sales. Brand/product
evolution, and business expansion.
Communication
Fluent in French, English, Cantonese and Mandarin
Experience
Branch Manager JUL 2014 – OCT 2016
Fleet management
Customer service management
Account management
Business expansion and employee development
Enterprise Rent-A-Car, 1633 Armand Frappier, Ste-Julie, Quebec, J3E 3R6, 450 922 4942
Waiter 2010 – 2014
Keep customer satisfy at all times
Take charge on problematic situations
Working under pressure
Buffet Chinois Maison Liang, 400 Route 132, St-Constant, Quebec, 450 638 0014
Sales Person, IT Repair 2007 – 2010
Customer relationship management
Exceed customer’s expectation at all time
Give recommendation to customers relevant to their needs
Groupe Dumoulin, 5705 Blvd. Taschereau, Brossard, Quebec, J4Z 1A4, 450 462 8867
Education
John Molson School of Business (JMSB, Concordia University) 2010 - 2013
Bachelor of Commerce (BComm), major Marketing
Photoshop CS6 level 1 and 2 completed at Concordia University
McDonald’s management training course, Swing Manager’s certificate obtained
Windows 7 Silver Star certificate obtained with great knowledge of Microsoft Office

2. 2
Aptitudes
Ambitious
Dedicated and enthusiastic
High adaptability to changes
High teamwork and strong work ethics
Perseverant, organize, proactive, responsible and autonomous
References available on demand.