Strip away the noise to focus on what matters most to you. The new Akamai control center simplifies navigation, improves consistency across the experience, and puts your goals front and center. Get to your important tasks with less clicks, see important information as soon as you log in, and take action quickly. Join us to explore the new control center, provide feedback and sign up to be a part of the early 2018 beta.

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Introducing Akamai Control Center
October 11, 2017

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BRIAN KATZEN
Director, Product Line
DENNIS ROSENFELD
Sr. UX Designer

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The portal is a tool for getting work done,
but using the portal is too much work.

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I already have a
task in mind
when I log-in
I can’t see
features that
aren’t on my
contract
I shouldn't have to call Akamai for them
to push a button for us.
The UI quality doesn't match
the quality of the products—
it's frustrating
When I was new I had
no idea where to click
I do the same tasks
every time I log in
Contextual
navigation always
trips me up.
Finding what I need
is cumbersome
I have a few views
that I always keep
open in a tab
CUT THROUGH THE NOISE

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A new control
center Easier to use | Focuses on what
matters most
WHAT WE’RE DOING ABOUT IT

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NEW CONTROL CENTER = START PAGE + DESIGN SYSTEM
START
PAGE
OCA
Property
Manager
Image
Manager
Fast
Purge
Learn
Akamai
Billing
Center
Enterprise
Threat
Protector
Reporting
START PAGE
Pulls information
from apps and
brings you to them
DESIGN SYSTEM
Creates coherency
and consistency
across the portal

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INFORMFOCUS ACT1 2 3

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STRIP AWAY THE NOISE
FOCUS

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MAKE BETTER DECISIONS
INFORM

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TAKE ACTION QUICKLY
ACT

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INFORMFOCUS ACT1 2 3
THE START PAGE SIMPLIFIES YOUR PORTAL
EXPERIENCE

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ITERATION WITH USERS DEFINED THE SOLUTION

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● Quick access to tasks
● Knowing the status of services
● Be able to focus—and unfocus
● Get the basics right
WHAT WE LEARNED

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DEMO

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NOTIFICATIONS:
See all messages,
alerts and system
activity in one
place.

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UNIFIED SEARCH:
Find what you
need, when you
need it.

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● Early 2018 Preview
● Opt-in toggle
● Iterate through 2018
WHEN YOU CAN SEE IT

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A LOOK AHEAD

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A LOOK AHEAD
INSIGHTS
Aggregate themes
and proactive
recommendations
FAVORITES
Pin the activities
you want to always
have access too

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FOCUS BY ROLE
Adjust the menu and
content by your role
RICH NOTIFICATIONS
Act within the feed
through two way
messages & deep links
A LOOK AHEAD

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A LOOK AHEAD FOR PARTNERS
SEARCH
Across all
accounts
INSIGHTS
Highlight ways to
support customers
FOCUS BY ACCOUNT
Ability to see customer
specific views

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Tell us what else you’d like to see…
Visit the Manage Services Kiosk in the Product Experience Area.
#AkamaiEdge
THANK YOU!