1. Difference between oral, verbal
and nonverbal communication
and their importance
Submitted by group number 2
Roll number 13,14,15,16,17
2. Communication
• Communication is derived from the latin word “communis” , which
means “to share”.
• It can be sharing of ideas ,feelings and emotions.
• Communication is a two way process
• Sender to receiver(message)
• Receiver to sender(feedback)
3. Oral Communication Verbal communication Nonverbal communication
Oral Communication implies through
mouth.
Verbal communication implies
through words .
Nonverbal communication implies
through body language and vocal
qualities.
It includes individual conversation
with each other , direct conversation
or telephonic conversation.
It is fast and non–expresive
communication.
It is a wordless message
4. Verbal communication
• “Verbal”is a latin adjective of “word”.So ,verbal communication
means communication with words whether written or spoken.
Verbal communication consists of:
Speaking
Listening
Writing
Reading
5. Importance of verbal communication
• It is more personal and imformal.
• It make immediate impact.
• Provide opportunity for interaction and feedback.
• It helps us to correct our message according to the feedback and
non–verbal cues from listener .
• It is time saving.
• It leads to wide acess.
6. Non–Verbal Communication
• It is the process of using wordless message to generate meaning.
• Non–Verbal communication includes all
• Unwritten message
• Unspoken message
• Intensional message
• Unintensional message
7. Forms of Non–Verbal communication
Facial expressions
Gestures
Eye contact
Body movement
8. Importance of non–verbal communication
• It is an excellent communicator.
• It can clarify the toughest message to understand.
• Sometimes non–verbal cues are more meaningful then the words
themselves.
• People are using 55% of non–verbal
• Communication in daily life.
9. Oral Communication
• Oral Communication includes all the formal communication, such as
• Classroom lectures
• Meatings presentation
• It also includes informal communication
• Telephonic conversation
• Dinner table conversation
10. Importance of oral Communication
• There is a high level of understanding and transparency in oral
Communication as it is interpersonal.
• There is no level of rigidity in oral Communication .
• There is a flexibility for allowing changes in the decisions previously
taken.
• The feedback is spontaneous in the case of oral Communication.
• The feedback can be make without any delay.
• It not only time saving but also saves upon money and effort .